After 7 years of being a (very dyed) red head, I spent months of endless attempts and strand tests to try and go violet. My hair was in an awful state and very resistant to colour. I had previously been promised the earth by several hairdressers, before the strand test results arrived, only to be told "You should stay red". I went to The Grove Experience after a couple of recommendations from friends. I was not disappointed. Kiki worked on my strand tests to achieve the colour I had been after for so long. I had to have my hair bleached initially, in order for a semi permanent colour to go over the top. Again, something that other hairdressers stated would not be possible in the same day. I was very apprehensive about this, as I was concerned that the overall colour might be patchy or 'orange' in parts as I have dark brown roots and very dry copper ends. Kiki put me at ease about this and spent her time on my hair to achieve a very natural 'bleached' colour foils with a burgundy surround, before placing the violet over the top. She was very helpful with how to achieve the result I wanted. My hair is now in much better condition than before and after 5 hours of colouring, I was not charged anymore than a normal 'full head' of colour. Remy blow-dried my hair and did a fantastic job of making it curly and shiny, before explaining the products she had used. All of the staff were incredibly friendly and the atmosphere is lovely - not to mention those massage chairs and head massages! They even nipped out to get me lunch. Fab place with lovely people. Thank you for making me love my hair again! Next appointment already booked. read more

The whole Grove Experience was fantastic. I absolutely loved the massage chair in the chilled out and relaxing hair washing area, to the point that I almost fell asleep..unheard of for me with the torture that's usually the back wash basin! Gary cut my difficult, mind of its own, curly hair (equally relaxing) and showed me how to work the curl to my advantage. He spent a long time beforehand discussing style and cut and although I wasn't having a colour, he patiently answered questions about my requirements, showing me his recommended colour choices and the best way forward for any future colour appointments. He showed me how to style and look after my new cut and what products would be best to use, all without any pressure to buy the products (which in my case will make me far more likely to purchase something). It's quite pricey, but for the knowledge, experience and service, I think that it's well worth it. After the appointment, my husband and I had been invited to the opening of a new florist in Eastbourne and I'm happy to say that I had many favourable comments about my hair; so many thanks Gary and the team and I hope to be back for the colour in about a month. Claire R read more

Just returned from my second colour at the grove experience with Lucy. This time I had a full head which meant I was in the salon for over two hours but it didn't seem like that long because I enjoyed 2 complimentary cappuccinos and a glass of water, a read of some glossy magazines and a lovely shampoo experience in the lather lounge. Unfortunately this time there was another guest in the massage chair but I still got to relax with my feet up while my hair was washed and conditioned. I like the way Lucy asks me first what look I would like and then she makes suggestions and talks me through what she is going to be doing and what the end result should be. She takes care to blend the shades together and is very friendly. Each time I have visited I have enjoyed the half price colour event which is lovely and a great way to introduce guests to the colour experience at the salon. Daisy the dog is beautiful and very well behaved! I will definitely be returning and hope to become a regular i will recommend the salon to everyone, loved my experience(s) sally read more

This hairdresser's is absolutly amazing and unique. I count down the weeks until I get to go again. It really is an experience. From the moment you arrive you are made to feel special. I love the way everyone is so patient and takes time to find out exctly what you want, and then can offer advise. There is no rushing. No pressure. And if your not happy they will do whatever they can to put it right. You even get offered a menu to chose a free drink. When I first went, another hairdresser had really destroyed my hair, but now thanks to this place my hair has fully recovered. My hair is back to all its glowing, swinging glory and better than ever!! Even where they wash your hair is amazing, with its soft lights and massage chair and if your lucky you might even get a neck little neck massage. read more

After being turned away from various hairdressers in Eastbourne whose stylists didn't feel confident to tackle my hair as I am mixed raced, I found the service at The Grove Experience to be outstanding! Gio the stylist who totally restyled my troublesome hair today (1 May 2013) did a really fabulous job and really made me feel at ease and that I was in safe hands. Daisy the adorable little dog sat by my feet the whole time and made sure that everything went well :-) I have already booked 2 more visits to The Grove Experience and I'm really looking forward to going and being pampered like I was today. I will be recommending this salon to all of my family and friends and I'll be taking my daughter to one of my appointments so she too can enjoy a full Grove Experience! read more

I've been coming here for about 7 years, the longest I've ever stayed with one hairdresser! The main reason I keep coming back is the relaxing atmosphere, getting pampered in lovely surroundings - from the massage chairs and neck massage after a wash to the lovely drinks and friendly staff. Kiki, who does my hair, is always happy to give me tips on how to style and take care of my hair at home, and she even came to my house to do my wedding hair on the big day. Plus, Daisy the dog is adorable! I guarantee you won't be disappointed if you come here. read more

Grove Experience and what a lovely experience it was. From my consultation . I sat down and was asked what would I like to drink,my consultation was through informative considerate and professional. Decision about style colour made appointment booked. My appointment was on time l was looked after with plenty of herbal tea . Coloured cut wash lovely massage chair at the basin blow dry and a new me I had a lovely 3 hrs and looking forward to my next appointment in 6 weeks. Friendly staff lovely salon decor. read more

I have tried so many hair salons in Eastbourne since I moved here 5 years ago and this is by far the best. It is the only one I have returned to and now definitely my regular! I used to dread having my hair washed due to the strain on my neck, but here they have super comfy chairs where they raise your legs and massage your back! The staff listen to what you want and really know what they are doing. I am so pleased I have found a salon I can trust and would recommend it to anyone. read more

I originally went to The Grove Experience as I had been given a voucher from a friend. However, I certainly would not hesitate to go again. The staff were highly professional, really friendly and Sophie actually took time to sit down with me and talk me through the products she was using and why, and really listened when I said how I wanted my hair cut. The advice she gave was great, and I was really pleased with the end result. The Grove Experience was a great experience! read more

Great salon! Sophisticated yet relaxed atmosphere makes it an enjoyable experience. The massage chairs were the perfect extra touch. Friendly staff who don't bother with awkward conversation and focused on the cutting :) definitely going back in a few months for my next cut! have recommended many friends and family who all said the same. its clear they've gone to a lot of effort to go that bit further then other salons read more

it's called the experience for a very good reason! From the second you walk through the door you are given the highest level of customer service and luxury, Lucy does my hair and and my family's and we are always greeted like old friends. It's addictive, and I could never go anywhere else, great price, great people great experience! read more

friendly, relaxed atmosphere. they listened to what i wanted and gave honest advice. latest bad experience with another salon makes me wish i had returned to them. not 5 stars, as so relaxed can be a bit too laid back. they do aspire to meet your expectations and you get what you pay for read more

After my first visit to Grove Experience, I am happy to say that I got exactly what I wanted A good cut in a very nice environment. I was especially impressed with the thorough consultation and I loved the atmosphere in the shampoo room! read more

have just been to Kike at Grove Experience, and it was indeed a great experience! From the fantastic massage chair, to the new hair cut from Kiki and the whole salon. Very impressed and will return read more

All the staff are very pleasant and helpful. A very nice salon to relax in while having your hair done. Enjoy the back massage while you have your hair washed. read more

Thank you Remy, for a great hair cut and blow dry . I was very impressed with the salon. Lovely staff. Good products. Will definitely recommend to friends . read more