I got robbed a couple of years ago. It sucks, it happens. I had insurance. The insurance people…read moresent me to Noel Leemings to replace all my electronics. I had a list of 6-8 items, I think. I left with two: a PS2 console, and an Xbox controller. These were the only things on my list that they had in stock. I mean, it's better than nothing, but these pieces of technology do not work together. It took over a week for them to assemble enough of my required items that I could actually play a game. Unimpressed. The staff were polite enough through the whole saga but didn't seem overly friendly or particularly apologetic about my lack of video game playing equipment. I wouldn't put too much effort in trying to come here again. You know who should make more effort? Whoever delivers their video game consoles.

Worst Service! Thursday 25th November 8pm If you want to be…read moreignored; long wait for staff to acknowledge you, not return to help you then shop here. I made the HORRIBLE mistake of visiting this store with a simple request to purchase an item which was in a locked cabinet (10-15min wait) to be told 1 moment I will be right with you. Indian man never returned and Staff were completely ignorant. Not one staff member attempted to check up on me. If I could post this without a star I absolutely would. Pick up your game! Westfield St Lukes Store is by far more Customer Service focused and more friendly.

Once Ken, who works here, asked me: "Do you like tomatoes?" I said, yes, why I do like tomatoes. He…read morewent out the back and returned with a bag of them, explaining that he had a lot growing at home so had brought some in to give away. It was still one of the nicest things that's ever happened to me in a shop. Good one Ken! Apart from random acts of kindness, this is the place to go for anything camera-related. They stock a wide range of gear, (including studio equipment) and seem to always be a little bit cheaper than other places around. They also sell second hand gear on behalf, and also repair film cameras (not digital ones, although they can clean the sensor for you). I've actually had the same camera for about 18 years, so I'm not really their target market, but if you're upgrading or getting your first camera, I encourage you to go here and talk to people who know of what they speak. Finally, if you are in need of Lomo and the like, you can get that here too. All this and free tomatoes!

I got that sinking feeling the other day when I received an email from my landlord informing me…read morethat my flat inspection was coming up. So I got the vacuum cleaner out in a attempt to present my flat in a 'cleanish' matter, when the bloody thing just up and died on me. Resuscitation attempts were unsuccessful, so I gave it a good kick and begged my boyfriend to drive me to Godfreys New Lynn to replace it. I don't know what I would have done if it weren't for this store. Vacuum cleaners from other stores are inherently expensive and having almost spent the last of my paycheck buying clothes (when will I learn!) I didn't have much hope of finding one in time, and that did the job sufficiently. Somehow I managed to turn up at the tail end of their Easter promotion so things were pretty cheap (note that this store caters to all budgets so they do do expensive vacs too if that is what you are after). I was served by a very helpful guy who pointed me in the right direction and I found one that fit all the requirements for a great price, I was so relieved. The guys here are also happy to answer your questions if you have any issues like a major spill and you don't know what cleaning product will work the best. They stock steam mops and a decent range of carpet shampooers. Knowing my luck with spills, I will probably be back in here sooner rather later!

I dropped off my laptop at the Auckland CBD shop to be repaired and was assured, explicitly,…read moremultiple times, that since I bought the laptop at another shop in the chain, I wouldn't be charged for an assessment should I choose not to have any work done on it. I received a call later in the week telling me that the necessary repair was going to cost more than I originally paid for the laptop, and decided not to proceed. I was then informed of a $100 assessment fee. When I contested this the staff member said that he would check some things and get back to me. He never did. Today I went to pick up my non-functioning computer and to speak with a manager. During the course of our conversation he constantly interrupted me, talked down to me, and refused to answer when I asked why he thought this was acceptable customer service. He also came across very much as though he was trying to intimidate me. When I stood my ground he changed from telling me that I must have misunderstood/the staff member must have misspoken to telling me that she had never said anything that could be interpreted as me being able to expect not to be charged and that I was lying. Additionally, he told me that having to wait to speak with him was my own fault when I expressed dissatisfaction at how long it had taken. I'm very unimpressed with the lack of consistency and professionalism.

Basic electronics store with frequent sales and bargains. Prices are not as cheap are as at the…read moreWarehouse or JB HiFi. Some of the junior staff can be a bit more confident of their knowledge than deserved. However, the manager on my recent visit was extremely helpful and knew exactly what I needed to do to solve a wifi problem, didn't force me to buy anything and even gave me a bag for the part I had carried into the store. Great service, thanks. I'll be back!

Always come back to this place for appliances. They are so…read morenegotiable on there prices. Good service and friendly staff when you get chatting.

The Appliance Shed is a huge bright yellow building that boasts heavily discounted prices on…read morefactory seconds and showroom demo's, but half the stock was missing prices. The other half you could find new in another appliance store at the same price, if you shopped around. This may not always be true but none of the staff spoke to or acknowledged me to disprove this fact. Perhaps their garish yellow uniforms had caused some sort of irreparable blindness or corneal damage. Two staff members obliviously strolled past while another popped bubble wrap 5 meters from where I puzzled over my purchase. Because I was using the company card, I offered the bubble-popper a chance to up-sell me, taking the cheapest product and the one I was considering to the counter and asking what the difference was. And here again I would like to mention the uniforms. Perhaps it was supposed I had also suffered some sort of temporal blindness from the bright yellow shirts because the staff member obtusely replied "They're different brands". It carried on from there in this manner for some time before I gave up but lets just say that I'm glad I wasn't looking for any helpful service or an appliance bigger than a desk phone.

Customer service quite poor. Have been twice and both staff extremely abrupt and generally…read moreunhelpful.

In my experience, well informed and friendly staff are easy to come by in music gear stores as its…read morea bit of a 'cool geek' subject. The guys at Mix Foundation are no exception and they were more than happy to spend time discussing the various merits of music formats and compatibility of software and hardware. They offer a complete range and have pretty much everything on display and encourage you to try things out before making a purchase. That doesn't sound like much to ask when some kit is VERY expensive but other stores keep the good stuff behind glass which makes it tricky to commit to a purchase. Check out their facebook page for up to date offers

I was traveling to Auckland on business from the US when my display failed. While other shops had…read moresubstantial waits even to discuss it, Ubertec was able to see me without an appointment, review my equipment quickly, and get an express part replacement -- honoring my US AppleCare warranty. They kept in constant contact with me throughout the process. They were even able to get my MacBook Pro back to me earlier than expected. Their staff was courteous and professional. I will absolutely return here on subsequent trips to Auckland if I need anything!

Booked in directly through Ubertec to have phone battery replaced. I even received a confirmation…read moreemail which stated a battery was in stock and had been put aside. After a considerable drive to drop phone off was told sorry no batteries in stock for this model and then tried to blame it on shipping etc totally ignoring the fact that a staff member had supposedly put one aside. Ubertec Google reviews show a pattern of this occurring - not good Customer Service at all.

A2Z Technologies is conveniently located in Sales Street, Freemans Bay... opposed to Auckland City…read moretherefore much easier to access. After hiring camera equipment from them a few times now, I have found both the product and service outstanding. NZ owned and operated business. All the staff are specialists in their field, so they know the specs on equipment back-to-front! Very impressed with the gear available on loan, also sell cameras/lens/tripods/lights etc. One stop shop for film crew, photographers and creatives!