Thank you so very much Brian and Jeanette for helping us find condo insurance in Oakland CA during…read morea very difficult time in the CB insurance business. We truly appreciate your effort and professional practices. You came through at every step, and I would recommend you to anybody out there shopping for Condo insurance in Oakland, California, and elsewhere in California at this particularly difficult time.

My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

I don't write many reviews, but Rick Fuchs and the team at Alive Insurance have earned this one…read more A few months ago, Rick helped me bundle my home and auto insurance, increasing my coverage while keeping my premium about the same as what I had been paying. The process was straightforward, and he took the time to explain my options without any pressure. Around the same time, I received a notice from Safeco that they would no longer be offering my homeowners policy in California. I reached out to Rick, and within just a couple of days he had several replacement quotes ready. We reviewed the options together, selected the best fit, and finalized the new policy well before my previous coverage expired. Throughout both experiences, Rick was responsive, knowledgeable, and genuinely focused on finding the right solution, not just selling a policy. It's rare to find someone who makes insurance this easy. I highly recommend Rick Fuchs and the team at Alive Insurance.

I worked with Leslie to get insurance after the company I had been with for 15 years sent me a DNR…read more(do not renew). She told me what I needed to do to get insurance and the three companies that had an opportunity with since so few companies are creating new policies in California. I got a very reputable insurance carrier within weeks of my call to Leslie. I also was paying about the same as what I had been paying before with the company that gave me the DNR. You have to listen to the advice they give. You have to get the pictures taken and the inspections done. I jumped through hoops to answer the requests, but I went from being seriously concerned that I would have issues with my mortgage, to having better than expected insurance coverage with someone who could explain all the details to me.

Jamel at Freeman is awesome and he's become my go-to insurance provider, both personally and…read moreprofessionally. We have our home policy with Freeman Insurance and I've also sent clients over, as well. As a broker, they have access to really fantastic rates. Most recently one of my homebuyers had an estimate for $2k and Jamel was able to provide better coverage for $1k less. Jamel provides top-notch customer service and is very quick to respond over phone or email. Definitely give Freeman a call for any personal or commercial insurance needs! Carrie Huie | Mortgage Consultant http://www.yelp.com/biz/carrie-huie-burlingame

The folks at Freeman Insurance Services, Inc. are all very professional, knowledgeable, customer…read morefocused and proactive. In particular, Sujan is wonderful. He is very detailed, knowledgeable, proactive, customer friendly, and customer focused. He utilizes the tools and resources available to give his clients the best service and insurance options. I really appreciate his professionalism and meticulous, detailed manner of conducting business. He got me comfortable with four separate insurance related products. I am very happy with the results. He was assisted most capably at the start of the process by Tasha Roe. Bottomline is that I feel very appreciative and comfortable with having them as my insurance professionals. Thanks for all of your great work and efforts. Looking forward to working with you in the future.

Steve stands out from all the other financial services professionals that I have worked with. He…read moreis incredibly detailed and has encyclopedic knowledge of the products he sells. He is very plugged into Long Term Care Insurance, Annuities, and Life Insurance. He educated me and made the very obscure details of Long Term Care insurance very clear to me. Steve has been selling these products for decades and as a result he can quickly identify the right product for you. (He sells for numerous insurance companies, not just one!) In a world where it's hard to get a sales person to spend the time to explain, I found Steve's approach to be refreshing. I'm so glad I found him and recommend him to family and friends.

As long-term clients of Steve Pelly, we have been extremely happy with his services. Steve is very…read moreprofessional and knowledgeable - he walked us through the ins and outs of Long Term Care insurance, presented us with several options across the coverage and cost spectrums. We ended up with coverage we are very happy with. He is always available when we have questions - even regarding general market conditions. Highly recommend Steve/Bay Financial and Insurance Service!

These days home insurance coverage in California is getting harder and harder but with Mr. Sirak…read moreTegbaru's assistance it felt seamless. Mr. Tegbaru helped me to get my insurance the same day I contacted him and he provided detailed and clear directions to complete the process. I believe the iconic advertising slogan of the Allstate Insurance Company 'You are in good hand" belongs to Mr. Tegbaru and his company. Simply said, he is the best. Michael G

Took care of my issues with the car vandalism went above and beyond. They take their time like you…read morewere the only customer no rush. I appreciate that thank you kindly

I had Peter as my agent with Horace Mann insurance for a few years. He was no nonsense, to the…read morepoint, on point, and a solid agent without all the puffery and verboseness one usually finds in the industry. Personally, I greatly value that. I used him for auto and renter's insurance. At the time, he was able to source me the best rates. Would check in with him again if I need it in the future.

Their response time and accuracy of his quotes were spot on! He was the first to provide his…read moreproposals and was closest to my requirements and even had couple good suggestions to reduce my premiums! Very pleased with Peter.

We recently switched to this insurance agency and worked with Clayton "Clay" who is FANTASTIC! He…read morewas responsive and paid attention to the details of our business to make sure our policy was prepared correctly. He was extremely knowledgable and explained the difference in the types of policies so our needs were met and he got it done on a very short timeline. Clay is not only good at what he does, but he is easy to work and has a can-do attitude. I am very pleased with my new agent and I highly recommend him!

Just about the worst customer service I've ever experienced in any industry. I have literally paid…read morepremiums on time for 11 years with no claims and one request for a small adjustment to the policy was met with stalling and passive-agressive non-responses to where I had to purchase coverage from a different company just so there was no lapse. I would rather deal with the Gieco robots at this point.

Chastity has given me very good service, not only thoroughly and completely responding to the…read morequestions that I have posed, but also multiple times coming up with advice I didn't know enough to ask for, advice I found to be very useful. I appreciate her help very much.

I can recommend Chastity Johnson without any reservations. After my previous Homeowners Insurance…read morecarrier did not renew my policy, I was at a loss as to how to manage the CFP maze and Chastity methodically guided my wife and I through it. She got us a solid policy and we could not be more pleased. Chastity is a true insurance pro! We are recommending her to our friends and neighbors.

I had such a great experience working with her. She was kind, responsive, and genuinely took the…read moretime to answer my questions and make sure we got the best rate possible through a multi-car policy. I would definitely recommend her!

We've had our policies with this office for 26 years since Cynthia Blumgart was there. Jessica and…read moreher team are super nice, responsive and supportive. We have a yearly review and Jessica always keeps us up to date on where we Shoukd be with our insurances.