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    Jaxpointe Memory Care Homes

    4.5 (2 reviews)
    Closed 11:00 am - 3:00 pm

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    9 days ago

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    2 years ago

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    Gardens on Quail

    Gardens on Quail

    3.3(25 reviews)
    2.6 mi

    Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

    If you are looking for a beautiful placed for your loved one this may be the place. However, if the…read morecare for your loved one is paramount this is NOT the facility!!! My mother was is memory care for only 6 weeks until she fell, broke her hip and died!! The staff seems wonderful but the "care plan" we meticulously wrote out was never followed! My mom was given medication at the wrong times, given PRN medication she didn't need, her oxygen, she required at all times was not put back on her after transferring from the dining room, hourly checks (which we paid extra for) were never fulfilled. The staff are caregivers not CNA's, the head nurse is not an RN but an LPN and the backgrounds of the director and marketing director are from Best Buy!! The monthly cost was $10,900 and when I asked for a line item account I was sent something so confusing an accountant couldn't not even decipher. We had four adult family members in constant contact with the staff, administrators and had multiple daily visits and lots of promises were made that were never followed through! I feel so bad for families who don't have the time to be in this much contact and are relying on this facility to care for their loved ones! It is a travesty!!

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    Gardens on Quail
    Gardens on Quail
    Gardens on Quail

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    Spring Ridge Park Assisted Living - Memory Care Assisted Living

    Spring Ridge Park Assisted Living

    5.0(1 review)
    4.2 mi

    My father passed away in June after living at Spring Ridge Park for about 6 years. I cannot say…read moreenough good things about this place. The food is good, there are always activities and outings, and it's always clean and never smells like pee (the ultimate test of a nursing home). Inside, it's brightly lit and airy with lots of windows and carpeted floors. But really, what's most amazing is the staff. They are incredibly kind, patient and dedicated. My father was initially very difficult to care for - belligerent and obnoxious. They treated him with total compassion, and eventually, once we got his medication right, he became a staff favorite. Stacie Naslund runs the place - she and her staff are absolute stars. I never once questioned my decision to place my father there, and I'm so grateful to everyone who works there. My father passed away peacefully in his room under the care of an excellent hospice team, and I felt fully supported and that he was truly cared for the entire time.

    From the owner: At our independently owned and operated assisted living facility, we provide nothing but the best…read moretreatment for your loved ones. Our community offers multiple life enrichment activities and lifestyle amenities for our residents to make them feel right at home. We offer many activities for engagement; bus rides, music, memory activities, Bingo, fit ball fitness, parlor games, arts, and crafts. We also want to establish comfort for our residents by providing, three balanced meals daily, housekeeping services, laundry and linen service and basic cable. Patients who may be suffering from early onset dementia or Alzheimer's symptoms often require specialized care. Spring Ridge Park offers personalized attention from professionals trained to deal with memory loss to give you and your loved one's peace of mind. We provide a protective environment for our residents. To learn more about what makes us different, please visit our website or give us a call today!

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    Come see us at Spring Ridge Park!

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    Jaxpointe Memory Care Homes - assistedliving - Updated May 2026

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