My mom has lived here for 2.5 years and the care she has received is impeccable. Completely…read morerecommend this community because of the caretakers and the size of the community is smaller than many of the larger assisted living communities.

So far I am very impressed. I will check back in once my family members have been settled in to…read moretheir new home at Morningstar. My family was so pleased with the staff at Morningstar. They helped us every step of the way to move my sister and her husband into their new home at Morningstar. Tyler, Sean and Chad were knowledgeable and compassionate. The entire staff from the kitchen to the top was just amazing, they move couldn't have gone better. I feel confident that they will be well cared for.

Job interview for housekeeping. The manager was nice. It seemed like it would be a good place to…read morework.

I strongly caution families against placing a loved one at Mountain Vista Memory Care. We had…read morenothing but trouble throughout my dad's time there, but the following are a few of our most serious concerns. During his stay, my dad was given a high dosage of Haldol that left him unable to get out of bed, incontinent, and unable to swallow properly. He lost more than 40 pounds, yet our family was never notified about the severity of his decline. We watched him deteriorate to the point that he appeared comatose and was unable to eat. Our experience with the nursing leadership and director Jason left us with no confidence in their judgment, honesty, or willingness to take responsibility. A memory care facility is entrusted with people who often cannot advocate for themselves. Families should be immediately informed about major weight loss, difficulty swallowing, drastic changes in mobility, and the effects of powerful medications, not left to discover the condition of their loved one after the damage has been done. We also received deeply troubling reports from people inside the facility about how our dad was being treated. I will not identify those individuals publicly, but what they shared reinforced what our family was witnessing firsthand. Instead of working with our family to remove our father from their care, Mountain Vista transferred him to the emergency room by ambulance and within 24 hours had filed paperwork stating that it could no longer meet his care needs and refused to allow him to return. We later learned that staff had reportedly been told ahead of time that he would not be coming back. Based on that sequence of events, the hospital told us it was not a legitimate medical transfer but rather a planned way to remove him from the facility. Based on what happened to my dad, I would never trust this facility with another vulnerable family member. Families should remember that the initial tour is a sales process and may not reflect the communication, accountability, or quality of care they will experience after move-in.

Wouldn't recommend to any one looking to put their loved ones in a facility very low quality and…read morethey do not care to do 2 hour changes some people sit in poo for hours , they don't train the staff they just throw them in and force elders to do things against their will 0/10 not safe

From the owner: Where New Memories Beginread more

We are very thankful to have my mom here. The care is above and beyond and they treat her like…read morefamily. From the very beginning they went out of their way to make my mom's stay enjoyable. The staff is excellent and calls me immediately if they or my mom have any medical concerns. Most thankful for the care.

Our family can't imagine our eighty-nine year old mother being anywhere other than The Oberon…read more She's been happy (even during the Covid lockdown!) and well taken care of for the four and a half years she's lived there. We believe the main reason The Oberon is so wonderful is that it is privately owned and the owners are on-site most days. They are very accessible and really care. The remodeled estate on the hill truly feels like home and not a made-up corporate cookie-cutter business. The turnover of staff members seems to be much lower than at other assisted living facilities, so consistency of care is well maintained. The staff and residents are all treated with respect. Our mother loves the food and the gardening and the activities are awesome! We are grateful.

If I could give The Granville 10 stars, it wouldn't be enough!…read moreI was the sole caregiver for my Grandmother for almost 5 years when it proved to be just too much for me to handle. The reason why I hadn't gotten her into her own "apartment" or facility, is because of what my mind thought an assisted living facility was going to be. I didn't want my Grandmother to be in a place that wasn't well maintained, or where the staff were abusive in any way etc etc. All the horror stories that one hears about pertaining to elder care facilities. Well, The Granville is ANYTHING but! From the second we toured the location right before the pandemic, I was put at ease. The residents seemed happy, the entire place was decorated just beautifully and extremely clean, and the staff was just so nice! It really felt like home! The help and expertise that they provided to me in getting my Grandmother approved was also a Godsend, because all of the paperwork can be tricky for someone not familiar! My Grandmother's apartment was just so lovely too! She was able to decorate it how she wanted, and there is a little kitchenette area with a fridge and microwave so she can have her favorite snacks. She has been there over a year now and I couldn't have asked for a better location to have provided the utmost care during the pandemic. They even took the necessary precautions one week ahead of time before the Government shut everything down. To accommodate all the residents who now were unfortunately unable to leave their rooms, must have been such an undertaking!! But the staff still made my Grandmother and the other residents not feel neglected and forgotten about. Making little crafts and spending a little more time with the residents so they didn't feel so alone during this scary time. They went above and beyond making sure everyone was kept safe and stayed healthy and just did an incredible job and am so grateful to everyone at The Granville. I could go on and on about the staff being just perfect and everything I could have ever hoped for, for my Grandmother. If you have a loved one and you are feeling apprehensive about locating a place where you can rest easy at night knowing they're being cared for properly and with respect, then look no further. My Grandmother absolutely LOVES living at The Granville! She has made friends, still has her independence and adores the staff! I am eternally grateful for finding the Granville and cannot thank Sara, Joe, Kathy, Jamie, Mary and the rest of the entire staff for providing this location and the care that they give to someone that means SO much to me!

My father has been a resident at the Granville for 3 years and it has been an absolutely wonderful…read moreplace for him to live. He was in a couple of other facilities that were below par before we found the Granville. From the moment we walked in, we felt that this was home. Sara, the executive director helped us with the transition paperwork and made it totally painless. The employees really make you feel like they are part of the extended family. Joe, Donna, Alicia, are just a few of the great "family" members that always have a friendly smile. I could go on and on about all of the wonderful things about the Granville. Since dad moved in I have had to move about 60 miles away and I would love to have him closer, but I haven't found any other facility that can match the Granville. For me, the drive is more than worth it to have him live here. The Granville is always clean, the employees are warm and friendly, activities are available, the meals nutritious, meds are accurate and the apartments wonderful. Since dad has lived here they have spent money on capital improvements to keep the facility in top shape and comfortable for their residence. I would and have highly recommended the Granville to anyone that is needing a place to LIVE and add to their extended "family"!

The staff have true compassion and care for their residents. My parent have been there for the…read morelast 18months.

From the owner: Strong as Stone. Warm as Home. Enjoy locally managed Assisted Living and Memory Care in Arvada,…read morewhere every resident's story truly matters.

I've been doing this job for 6 years now and this is the first place in 6 years that has been…read moreamazing with bosses who actually are here for us staff and residents!! Highly recommend

Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

This place has been very wonderful to me. Have worked here and been a caregiver for clients here as…read morewell and it has been wonderful overall. They care about their patients and they care about visitors and other works as well. Very helpful and loving and I would feel comfortable sending my loved ones here. Feels like a all inclusive resort.

My experience with Brittany was the opposite of Alyssa's review. I found her to be very engaged…read morewith the residents, acknowledging them all by name and asking after them. She was also very interested in my mother's needs, explaining the best programs for her and took the time to introduce me to staff, including the cleaning people. This is one of my top choices at the moment. Beautiful place with great amenities - everyone we encountered, residents and staff, seemed very happy.

I found myself needing some expert guidance when my Mom started to decline due to dementia. It's a…read morescary and confusing world out there for anyone who has tried to figure out the assisted living system and the worry of finding a safe, comfortable and caring facility. The home care service I was using at the time referred me to Phil Hotaling and what a blessing that was! Phil helped me understand so many issues when it came to being in assisted living and what was and what was not provided. He arranged visits with different homes and together we toured each one. He guided me through the questions and issues pertinent to each home. I selected a wonderful place for Mom! The assisted living home has room for 8 residents and is run by a fantastic couple who live there with their two children. Mom is happy there and I'm happy she is well taken care of by loving caring people. I would never have found this place on my own without Phil's help. Thank you Phil for your help, your guidance and just your wonderful heart and caring about your clients and their family. I would never have made it through this last year with Mom and then Dad needing care all on top of two knee replacement surgeries! Getting Mom and Dad together again at Leawood before he died means more than you'll ever truly know.

Not being from Denver, I was not familiar with Assisted Living places in Denver when I needed to…read moremove my sister to one. My sister's doctor's office recommended Phil Hotaling to me. He has been a God Send! He is very familiar with Assisted Living facilities and their strengthens and weaknesses. Phil helped guide me through the process of finding the best place for my sister to continue the next phase of her life. Thank You Phil!