I'll be honest I've lived in the area forever and this is always my last resort yet most reliable…read more Located off San pablo ave near Las montañas is this hole in the wall business on the corner. Every time I've been desperate and searching for a part to get my car moving they always had the part in stock while autozone or O'Reilly needs days to receive the parts. Kinda small parking area but there's never too many people there. In and out as we would all prefer in this type of establishment amirite?? Pretty knowledgeable staff, friendly enough and you'll almost always leave knowing your project is 1 step closer to being done. Gotta love small businesses like this

THIS is an auto parts store. Not the places you see on TV and in every city. This place has…read moreeverything. I was referred here by an employee of a chain store you see in every city. I will now shop Here first. That guy was right. I was standing in the wrong store with a red orange sign this morning and I sensed it - and he confirmed it. I had excellent customer service today at the location in San Pablo. Thank you for all you do.

The good thing the guys are nice. They are good and polite a little bit of a problem, but it may be…read morea big problem. They don't know about cars as much as I thought I need a hose for the power steering obviously I don't know the part even though I explained, but they don't have any idea what part is that? I know I should know the name of the part but hey, I'm just a customer.

Ordered something online that says they do have it in stock. Even pay for it. Then received an…read moregmail saying the product it's ready to get pick up. I went to pick it up and they said they don't have it in stock. It's not the first time that they can't find that product that I need. A few months ago the same thing happened and magically someone did found the product and shipped home but this time they did not find it supposedly. But I know they do have but they can't find it because they are not well trained to know where their products are. Terrible waste of my own god damn time and like I said this has not being the first time happening to me.

S P knows great customer service. I called to ask for a Metric 10 1.0 millimeter nut and a lock…read morewasher to go with it. They didn't have it in stock when I called at 4:30 on a Monday. It was there when I arrived on Tuesday at 9am. And get this- they sold me ONE ONLY. Who does that? Why S P. !! Friendly experts. Skip those cheapo Auto parts shops you see everywhere, with people that don't know parts and you have to buy a big package or they have to order it and wait a week. Or send you to another store.

I've only come here a few times, but it's been really positive. I've walked out every time with…read moreexactly what I need, and prices are solidly where they should be. I seek out independent stores, especially automotive suppliers. In my nearly 20 years experience owning classic cars, the parts and materials you need are NOT coming from Autozone and big chains like it. SP has come through multiple times with better brands, superior quality items and attentive service since I started checking them out.

I come here for what I want and they have it. I was grateful for that. I keep forgetting about…read morethem. But each time I've gone in, they have what I need. Except for one time, the guys are quite attentive. It was also super early in the morning. So, I was greeted, got what I needed and left.

Turned me away from business because they couldn't come out and check my battery. They said only…read moretwo people working so no one could come out and help me, okay guess autozone then.

I purchased an Air horn from this store.The employee who completed the initial transaction was…read moregreat. I installed it and all was well for almost 2 weeks until the horn failed. I removed it, bench tested and it still failed (only one horn functions). I called to see about getting replacement or refund and was told it was not possible. Since the horn initially functioned properly, I did not see the need to retain the packaging. I have electronic records of the payment but was informed I needed the packaging or no deal. This is clearly a manufacturer defect but the Autozone employee I spoke with on 5/20/2026 told me I would not be eligible for a refund or replacement. I asked to speak to the manager and was told "they stepped out." This is poor customer service in the form of bad return policy. I tried to give them the chance to make this right but they were uninterested. I will not shop this store again and I will convey this experience when appropriate.

Everything.parts found easily. The service is excellent …read more I'd be recommending my friends to shop here. It's. .clean & neat..also so helpful & answered ally questions

I've never been so comfortable walking in a usual "male" environment. One specific worker made the…read moredifference, his name was Tavio and I had to download yelp just to leave a review. I had 500 questions and they were all answered. i would definitely make the drive and come back to this specific location. just amazing. he was very handsome too so that's bonus points.

Came here to get a battery changed was helped by Travon. He helped me pick the battery and put it…read morein for me very quickly so nice and helpful because I'm lost with all things related to cars. Excellent service.

How should I rate an auto parts store? In the distant past, I enjoyed going to this type of store…read more Now I only go if I need something. I went on a shopping spree of sorts. I was in the market for windshield wipers and Gojo hand cleaner. They had both in stock. The pluses: Easy parking. clean store, helpful employees, reasonable pricing, and they came out and installed the wipers This all made this a 5 star auto parts experience. I will be back before I need new wipers. I use the Gojo hand cleaner to take out stains in clothes.

I had a very unprofessional experience at the O'Reilly Auto Parts store located at San Pablo, CA…read more The staff member I spoke with was rude and condescending. When I asked about gapped versus ungapped spark plugs, he was dismissive and told me not to waste his time instead of helping me understand the difference. I was able to easily find the information I needed online, which suggests a significant lack of customer service on the part of the employee.