I had such a bad experience with this company and its owner, Joe Torres, that I had to post a review to warn people to steer clear of it. The bottom line: The owner is slow (mentally and work-wise), doesn't seem to have a high degree of integrity, makes promises he doesn't keep, and treats customers like a nuisance.
I am building a large garage that requires a big concrete foundation with retaining walls. JAT came out to inspect it and give me a bid. A few other companies also came out to bid the project. Joe/JAT gave a fair price, so I chose him and contacted him a few days after he was here to let him know I wanted his company to do the job.
Joe then said that he "didn't really look at the property carefully, so you can't hold me to that price". He didn't even seem to remember looking at the property at all. I chalked this up to him being a little slow (he's not the sharpest tool in the shed), but suggested he come out again and do whatever he needed to in order to give me a bid in a contract we could sign. Joe said he would come out again the following week.
Then the real problems started: I called Joe four times in two days, leaving messages for him to call me back. He never did. Five more calls over the next week and no response.
I did finally get a call back, over a week (and nearly a dozen calls) later, I did hear back.
I then told Joe that because the construction work required for the garage couldn't start until the foundation was done, I wanted a completion date set in the contract -- I didn't want an experience (which I've had with many contractors in Tucson) in which someone tells me a job will be done in two weeks and -- 10 weeks later -- they're still working on it a few hours a day, juggling my project with a bunch of others they're working on at the same time. He also said "we do a lot of jobs for the government, so we're obviously trustworthy". Well, if he's doing project work for the government and he's six weeks behind schedule, he risks losing that type of work. But if he's six weeks past schedule working for me, it's no big deal for him since I'm not a recurring customer.
In any case, I had already stopped looking at other contractors, so I was stuck with JAT. I didn't feel comfortable not having a set ending date with a person that couldn't even bother calling a customer back, but I took a leap of faith and went with him. Joe said he would mail the final contract to me and schedule a time to come over again.
Well, then it was back to the Twilight Zone: no word from Joe for a long time, lots of phone calls and voice mail messages left for him, lots of waiting with no contact from the company...
I finally gave up. I am going with a different company (if you want the contact info, send me a message).
Don't bother with JAT unless you like being neglected or treated like a nuisance, dealing with a dim-witted owner, and working with people that do anything possible to wiggle out of deadlines and commitments. read more
