Seriously the best dentist and hygienist I've ever had. Some of the nicest people you will meet!…read moreThey do an incredible job and I can't recommend them enough!

Wonderful Dentist office. Dr. Downie is the best dentist, knowledgeable, kind, funny! Her team…read moreis the same. So glad I was referred here.

Not many people will say this, but I love my dentist and his whole practice. So, going to have…read moredental work, other that a cleaning, can be scary and painful. Not with this dentist. They entire office gets to know you. They remember personal details, and are just so caring. Every step of the process, he and the support staff were concerned about my comfort level and care. If I could give more than 5 stars, I would! Thank you to the entire staff and Dr. For a wonderful experience!

Dr. Colucci and staff are truly AMAZING! I've been coming here for years and was afraid when Dr…read more Bishara left but I have to say that I'm beyond happy with the change to Dr. Colucci. You can honestly tell that they care about their patients. Thorough and professional. They actually get to know you and exceed expectations with the customer experience. Best dental experience hands down! If you're looking for a dentist this is indeed the place you need to come.

I came in last week for a routine cleaning and had an extremely disappointing experience. I want to…read morenote first that the dental assistant, Victoria, was very kind and professional -- I have nothing negative to say about her. Unfortunately, my experience with the dental hygienist was the opposite. Throughout the cleaning, she became visibly frustrated with me for not being able to open my mouth wider or fully relax my tongue. I explained multiple times that I was opening as wide as I could. She would sigh and say aggressively "You need to work together with me here" which I found ridiculous considering I'm a paying patient and this is her job, not mine. At one point, I told her that it is her job to guide me on when to open and close my mouth, as I was doing my best to follow her instructions, but her directions became repetitive and confusing. The situation escalated when she sprayed water into my mouth and then left the suction hanging out of the side of my mouth for an extended period of time while she leaned back in her chair with her arms crossed, visibly annoyed. She then asked me, "So are you ever going to open your mouth?" which I found extremely rude and unprofessional. I asked to speak with Dr. Gassler because I felt uncomfortable with how I was being treated. When he came into the room, I explained what had occurred. He responded by saying that he had never received a complaint like this before, which made my concerns feel dismissed rather than addressed. I was then asked if I wanted the hygienist to finish my cleaning, which I declined, as I no longer felt comfortable with her continuing my care. When the hygienist returned, she offered a backhanded apology that quickly shifted into placing blame on me and lecturing me again about how to open and close my mouth. At that point, I left the appointment. I never asked for her name because I genuinely could not get out of the building fast enough. No one has reached out to me even though they said they would call me the following Monday (today). I have never been treated so poorly at a dental or medical office, and I nor my family will ever be returning.

I am a new patient, and thus far I had seen Dr. Gassler for an evaluation and my teeth cleaned by…read morethe very capable Andrea, the hygienist, who did an exceptional, A + job. They and the other people in the office are the nicest small team. It's a dental office you'd actually want to go back to.

I had the pleasure of meeting B, Stephanie, and their Dentist. I was overwhelmed by their…read morewillingness to help me and to offer me great dental counseling and their service. I truly recommend giving them your business.

Everyone was very nice and Dr Patel was great. Dr Patel is very knowledgeable and well versed, if…read moreyou research her credentials and resume. I felt very comfortable with her care and treatment. I was seen here for an emergency visit, her recommendations and diagnosis proved accurate and resolved the issue. My only qualm was their online form that was impossible to complete on my cell phone. Arrive at least 30 minutes early and do that in their office.

I need a gentle, no upselling dentist I can trust…read more Dr.King was my second dentist I tried when I moved to Tampa. The first could not deliver on either of my requirements. Dr.King is wonderful! I like her staff and that matters too. I trust Dr.King and if she recommends something, and she has not recommended much as I've had a ton of work done previously, I know she sees a need. It's also a beautiful and pristine office and that matters too.

I would like to warn all patients that the receptionist at this office will sign you up for…read moreinsurance and without telling you she also signs you up for automatic renewal. I had Joan sign me up for a dental plan in 2019. She signed me up for automatic renewal without telling me and I was charged for 2020, 2021, and again in 2023 without my knowledge. In that period I went to the office and had work done without insurance paying anything. They quit accepting that plan after 2019. Then she sells me a new plan in 2022 and I soon discover I had been paying for the first one for three years without any benefit. I complained and they cancelled my insurance without reimbursing me for anything. I knew I would never get my premiums back for the first plan but they should reimburse me for the second. They have ripped me off of 150 dollars and when I disputed the charge they refused to settle the dispute. This was Joan's mistake, she never asked or told me she was signing me up for auto renewal. This is so wrong. Besides that, after spending over 10,000 for crown replacement my mouth has never been right. My mouth bothers me constantly now and 3d xrays don't show what is under the crowns but something is not right. I would advise you all to stay away from this office, you may learn to regret it as I have.

New patient here and I have so many good things to say I could cry!…read more I admit, My dental history isn't the greatest and I now have a bunch of old dental work that is failing me years later. Dental procedures have always been on the back burner for me unless completely necessary. Today's initial overview of my dental health contained everything under the sun: Cavities, swollen gums, fillings that were cracked, bite issues, questionable bridge work...you get it. Basically a 4/10. I got X-rays and tons of "before" photos/scans with cool high tech equipment, Hygienist came in and did her thing as well. After the doctor reviewed everything, she gave me my options of highest priorities to take care of and what they could get done while I was there. Today I got a deep cleaning on my right side and afterwards got a TON of mini fires put out on my right upper teeth. It was a marathon appointment. They worked quick and although I was there for a few hours, they really fixed so many years of neglect. I couldn't be more grateful to them. I've already called friends and told them they need to switch to this dental office. I have never experienced better customer care in my life. The sweetest staff you can find and that is especially important when you have 'dental insecurities'. I have a few more appointments to go to get to that healthy smile, but I am so excited I found these guys and just trusted the good reviews. I thought all day about writing this for them because they truly deserve every good praise in my opinion. Side notes: The building is beautiful! Make sure you follow their parking instructions so you can get validated parking. They bought me a smoothie because they knew I'd be hungry being there for that long. They have the best rating for a reason!

BEWARE OF OVERCHARGING!…read more I strongly recommend that any patient here carefully compare every charge to their insurance EOB. Do not assume the billing is accurate without verifying it yourself! After personally reconciling the office's patient ledger to my insurance Explanation of Benefits, I found over $5k in billing discrepancies. Line by line, I found charges that exceeded the insurance-allowed amounts. For example, one visit was billed at $467, while the allowed amount was $251. These differences were not minor--they added up to a substantial overpayment! What's troubling is that these discrepancies were not identified or corrected by the office. I had to do the reconciliation myself and bring it to their attention. After submitting detailed documentation, including a very detailed and thorough spreadsheet, persistent follow ups and ultimately escalated to take legal action until I finally received a partial refund, well beyond the expected timeframe. Even now, the amount is not fully resolved, and $252 remains in dispute. When billing discrepancies of this size only come to light after a patient conducts their own detailed audit--and then require weeks of pressure to partially correct--it raises serious questions about billing accuracy and internal oversight. Also want to note that they require full payment for procedures up front and don't take in account estimated insurance proceeds. As a result, I ended up over paying by more than $10k! What makes this whole situation worse is that I used to really like this office, had a lot of trust and respect for them but the way I've been treated ever since I started questioning the charges has done a complete 180. They consistently made me feel like a burden and the "bad guy". They did not take accountability at all for the issue and continue to argue with me with no substantial back up. Regarding the actual dental work I received - when I went in to switch out my temporary crowns to the permanent ones (I got crowns on almost all my top teeth), I really didn't like them and weren't like the temporary ones I was wearing for a few weeks. I was almost in tears trying to advocate for myself before they permanently cemented them. They made me feel bad for sending them back, I'm so glad I got the courage to speak up and not accept something I did not like. Ultimately after the second visit, they ended up looking really good but after everything I've dealt with recently, I certainly won't be returning. Who knows how much they overcharged me since 2019 when I first started coming here! If you chose to go to this office, please make sure to pay close attention to your patient charges and the amount they submit to your dental insurance (they should match)! If they owe you a refund, Florida recently based a law that makes it unlawful for healthcare providers to hold onto amounts owed to patients for overpayments over 30 days.

I am 9 months pregnant and I just wanted my teeth cleaned before having my baby. So coming in they…read moresaid I need x-rays, I asked why I needed an X-ray to get a cleaning (bc I m pregnant I can't get x-rays) and they said "we can tell you have a lot of red flags". I was like "oh wait I am not sure what I did wrong, I just don't understand why I would need them" they said we need you to leave. And he kicked me out, 9 months pregnant and all. I have never ever been treated like that before in my life, just incase some of you might have questions about your teeth - they don't tolerate that at all. So wild, not educating the patience or helping them get the right care. My husband called saying hey why are you treating my wife like this and the doc said I am twisting the words and was argumentative just to argue (that's not my personality). I have never met a doctor who does not appreciate question. In all sincerity I was actually trying to understand, but they clearly didn't like that. Really wished they treated me more kind. And I kind want people to know what to expect coming to this place, so that's why I am Leaving this review. Also, I just read the other reviews and I guess this isn't the first weird thing about x-rays! The senior hygiene lady was so mean to me too! I m not sure why this place can get away with treating people like this.

No one enjoys going to the dentist, but an office can and should make the visit friendly and…read moreprofessional. I have excellent teeth, but go for cleanings every 3 to 4 months to take care of my gums. On this visit, I was told I must get X-rays, fine no big deal. But when I did not want them the senior hygienist were essentially yelling at me. I will not name any names but the doctor essentially told me go somewhere else... He then sent me a letter" Thank you for visiting the practice you're going to need to find a new dentist" Wow that's after I already indicated I would find a new dentist. Thanks for the going away letter. I agreed to the X-rays because I needed a cleaning, my "new" hygienist loved to berate me the entire appointment commenting on my gums not being perfect or my slightly crooked bottom teeth. Mind you my teeth with the exception of 4 bottom teeth are perfectly straight. She told me to get bottom braces not once but 4 times. The doctor who sent me the lovely going away letter, who I've gone to for over 8 years spent about 15 seconds with me at my appointment. Instead of calling me to address my negative experience or even apologizing to keep my business, he sent a letter " Thank you for visiting our practice. Going forward your going need to find a new dentist". Going forward with this type of incredibly bad interaction , he will need to find new patients. To treat a long term patient like I'm disposable because they are too busy to deal with me, is just how unprofessional and terrible they acted towards me. Bye!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If it says 2 stars believe it. The staff here has the personality of a blank stare. No bedside…read moremanner, no sympathy, empathy, clearly just there for a paycheck. Your insurance says $0 and then you go in for a surprise telling you that you need a "deeper cleaning for a healthy mouth" that cost $200.00. Horrible staff, cancels and reschedules you and clearly not in the business for making you smile. Highly do not recommend this place. Not even for your dog.

Great cleaning with Jennifer. If she goes to somewhere else I'm following her! Teeth feel cleaner…read morethen another cleaning I have had here

I've been coming here since I've moved to Florida. I specifically searched for a black owned…read moredentistry & found that it is also family owned . The ladies here & every now & then the guy tech have always been awesome . They fixed work that my sucky dentist did back in my small town. Scheduling appointments are pretty easy here. I come every 6 months unless I need anything additional. They are very clean and seems as if they take pride in caring for their patients & teeth. The office just upgraded next door & the new building is really nice . It's nice to see how the fruits of their labor after years came to a new building !

Everyone was very nice at the dentist's office and had great customer service skills. My only issue…read moreis that I was not notified over the phone when scheduling an appt. that they do not accept insurance. As a potential new patient, I found their dental office on my list of in-network providers. When I called to schedule an appointment, I asked the front desk worker if she needed my insurance information, and she stated that she did not at this time. I personally felt that would've been the best time to inform me they do not accept insurance, because I could've found a provider that does. I was not informed until I arrived at my appt. and read the sign. At that time, I tried to cancel, but the office manager informed me that preventative care was free with my insurance, so I should stay to at least take care of that, which I did. If you are okay with not using your insurance and paying in advance and being reimbursed by your insurance later, then this dentist's office may be worth a try. -Voneshia

Worst dentist i've ever been to cancelled my appointments…read moreand changed the time numerous times, lied and said i had cavities to get money and when i went to a second dentist they told me i had 0 proving that they lied. Every time i went i also had to wait 45 minutes to an hour in the waiting room.

I came in to get my crowns replaced on my front teeth that I knocked out over 15 years ago. My…read moremouth is now as good as new! The dentist is very knowledgeable and does excellent work. The rest of the staff is also super friendly and they work well together as a team. They always see you quickly and I've never had to wait more than 5 minutes anytime I've gone. They accept insurance and are fairly priced. Definitely recommend to anyone in the Tampa area.