These agents are very unprofessional and have no customer service abilities at all. I moved my…read morevehicle insurance about a year ago to this agency. BAD choice. Less than a year later, no accidents, no tickets, 100% clear driving record, and I find out that my carrier is cancelling my coverage. Venczel did not notify me, no phone call, email, or letter. I received no letter from the carrier. I found out because I checked my billing statements online, knowing my renewal was coming up and there was no bill. The Venczel agent, said I should go to the prior agent. So I am moving all my business. They do not care about your business and loyalty at all. Very upset.

This is an awesome insurance team! They will get the best rate for you on any type of insurance you…read moreneed! Caitlin is absolutely fantastic love her! She is always there for me when I need her!! -Jessica M

Direct auto is a joke. They steal your money and will try to get you to pay for things you don't…read moreneed to pay for. They tried to get me to pay for my brother who is under my parents insurance. Once I canceled they were determined to send me bills for him. Even though he isn't my responsibility or under my insurance at all. Don't go with direct!!! They won't do right by you and THEY WILL HANG UP THE PHONE.

I have had insurance through this agency for 20 years. Best people you would ever do business with…read morework here.

From the owner: Hogan Hatcher & Company offers a broad range of Personal, Commercial, Life, Health and Specialty…read moreinsurance products. We have partnered with some of the most respected and stable insurance carriers to deliver these products to you.

State Farm Insurance. BEWARE!!!!! My wife Janice York has had her home owners insurance with State…read moreFarm for over 10 years with no claims. Over the winter we had a carport collapse under the weight of about 12 inches of ice. The experience we have had with State Farm has been a nightmare. It took them a month to get an adjuster to our home. We have had to fight for every penny owed on the claim. Our claim was passed to a new "team" every time we called and it was just like starting the process over. It has been a horrible experience. To top it all off, we get a notice in the mail that they are canceling our home owners insurance due to "recent claim activity". So let me get this straight.......You take our money for 10 plus years and the first time we have a claim due a weather event, you make it a night mare to collect and then cancel our insurance. How does their slogan go....LIKE A GOOD NEIGHBOR STATE FARM IS THERE, yeah right. More like a neighbor that robs your house when you are not home.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. License #: TN-743761

Complete incompetence. They screw up your policy, dont follow up, dont call back. Policy was…read morescrewed up for months with no resolution. Kept paying high bills because they told me to do it and it will get better. Never got better. I wouldnt trust these people to manage a hotdog cart.

From the owner: State Farm's mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams. Our office mission is to establish and maintain strong relationships with State Farm customers for the long term. We serve as support as they recover from the unexpected and encourage them as they prepare for the future. We provide remarkable service and a wide variety of products. License #: TN-698963