Everyone seemed quite friendly at the Alexandria location. I was immediately greeted by Juan and in…read moreless than 5 minutes, I was on my way to the chair. The dental hygienist was very kind and took her time explaining everything that was happening. The xray portion was a bit painful but, the dental hygienist made me as comfortable as she could. During my appointment, I did feel like the hygienist kept trying to sell me on different rinses and various other items. Other than that, every employee took great care of me. I'll definitely return.

Nova Dental Clinic is good. The staff are friendly and helpful. I liked having my dental X-rays…read moredone with a wireless device, so quick and convenient. The waiting area is cozy with hot drinks, and the Halloween decorations were a fun touch. It can get a bit crowded at times, but only for a short while. They have plenty of staff, and everyone works smoothly together. I basically go for dental cleanings, so I can't speak about any other services.

Dr Cindy Nguyen is absolutely wonderful. She is kind, caring and helpful. I have not been to a…read moredentist, or dental office, where I have been treated so well from the the time of my initial call to walking into the office and throughout each visit. It is very rare these days to be received and treated in such a polite and friendly manner. What stands out the most for me is the way Dr Nguyen shows such concern for my level of fear, comfort and well-being during the treatments. She pays exceptional attention to alleviate any pain, or discomfort, I feel during my treatments. I have had 2 root canals, 2 cavities filled, and now 2 cleanings. I have also called on a weekend for emergency care and received a prompt response and solution to my need. I highly recommend and commend Dr Cindy and her practice. In a world where quite often professional environment are mechanical and feel apathetic This office is a gift!

Fantastic dentist - I am not the world's best dental patient - but here I am treated like an old…read morefriend. The dental care and advice is great, she discusses all the options and their costs. I feel lucky to have found her!!!! I moved from the area and the one thing I miss most is Dr. Cindy!!! Office staff complaints are one thing but are out shadowed but the excellent dental care!!!

I moved to the area and needed a new dentist, and I chose Dale City Smiles just randomly based on…read morethe name, and I'm super happy I did! The staff from the receptionist to the hygienist were all pleasant and clearly valued communication and the patient experience. The hygienist would talk through exactly what she was doing and made sure to check if there was any discomfort during the course of the cleaning. The amenities are also quite impressive too! A very modern interior with dental technologies and set up that just makes everything look and feel more streamlined and accessible. They even gave me a welcome kit which not only includes dental hygiene items, but it also came with a lunch bag and drink tumbler! I would totally recommend this location to anyone in the area.

I filled out all of the required paperwork and provided my insurance information before my…read moreappointment, so I assumed everything was confirmed. Unfortunately, when I arrived, I was told the office was out of my insurance network. This should have been addressed prior to scheduling or at least before I came in. It feels like a lack of communication and consideration for patients' time. Because of this experience, I'll be using another practice moving forward. I encourage the office to verify insurance coverage beforehand to avoid putting others in this situation.

Best dental office I have ever been to. Everyone there is always upbeat and so kind and makes you…read morefeel so welcoming. They focus so highly on attending to their clients needs and go the extra mile to make you feel so comfortable. I always hate going to the dentist but they are so thorough with every thing they do and how they always asking if you are okay every step through the way and during the procedure. I am in love with this office and highly recommend them. -K.

We were charged close to Double our Co-Pay amount. I had to file a formal complaint with Aetna and…read moreeven then they will not refund my $2000 they over charged me. I already paid off the credit card they put the charges on those funds should have been offered to me for current dental care at their office or in a check! The credit card they claim to have refunded has no records of this transaction! Be VERY CAUTIOUS always get pre authorization before they do any services!

I have been self conscious about my smile for as long as I can remember due to serious grinding…read more Dr. Toyer and Arissa took their time from start to finish. From the paperwork all the way to the night guard at the end. They replaced both of my front teeth with crowns and used some new fangled high tech scanner computer to take 3-D scans of my teeth for the process. But it's not just this procedure that stands out. I mean, they came out better than I expected by far. But. I have been seeing Dr. Toyer and Dr. Toyer and their team for five years now. I can't remember a single doctors office ever that I've felt more at home. Everyone knows you by name. The pride Dr. Toyer takes in his work is evident from the start to the finish. And he's real hip too. Completely up to tomorrow on the newest tech to make your procedure a breeze. Oh and they do amazing with pediatrics. My toddlers love going to see them! My daughter had a major procedure done here today and Evie, Aritza and two other ladies (I don't recall their names) made it so amazingly smooth. She's only 5 and I inadvertently had frightened her the night before but they handled it all. Even my nerves! Thanks again crew! Keep being number 1!

After being a patient of this practice for more than 10 years, I've finally decided it's time to…read morefind a new dentist. For the past six years, I have continued driving approximately 45 minutes each way because I valued the care I had received here. Unfortunately, their growth seems to have far outpaced their ability to adequately accommodate their existing patients. Last fall, I had to reschedule a routine cleaning because I was the primary caregiver for my mother, who was battling cancer. I completely understood that rescheduling was my responsibility--but the next available cleaning appointment they could offer me was SIX MONTHS later. When life circumstances surrounding my mother's cancer forced me to reschedule again, I was once again told the next available appointment was another six months away. That means a routine dental cleaning was pushed out an entire year--not because I was unwilling to schedule one, but because this practice apparently does not have enough availability to accommodate an established patient of more than a decade when life happens. What makes this especially frustrating is that the practice continues to grow and accept patients despite existing patients having to wait six months for a cleaning appointment. If you're considering becoming a patient here, I would seriously reconsider. Unless you can book your cleanings six months in advance and guarantee that absolutely nothing will interfere with that appointment, you may find yourself waiting another six months if you need to reschedule. After more than 10 years as a patient--and six years of making a 90-minute round trip to remain one--I expected considerably better access and consideration for established patients. Unfortunately, loyalty does not seem to mean much when the practice has grown beyond its ability to accommodate the patients it already has.

Exellent, I showed up 1 hour earlier than my appointment and the doctor was happy to help me!! Then…read morehe made time to fit my 3 year old daugther in for cleaning! And she did great after her traumatizing first time somewhere else! Doctor is nice, professional and warm! Will be coming to them all the time!

I changed my insurance, and unfortunately this office was no longer able to accept me, which I…read moreunderstood. I decided to establish care with a new dentist, and I was very disappointed to find out that I had cavities developing in areas that are difficult to reach with regular brushing, including around old fillings. What was most frustrating was that during my visits here, I was always told, "Great job brushing," and I was never informed of any concerns or areas that needed closer attention. It also felt like the office was more focused on scheduling my 6-month follow-up appointments than on thoroughly addressing my dental health and providing clear communication about my care. I had referred family and friends to this office, and unfortunately, they experienced similar issues. Communication and follow-up are very important when it comes to dental care, and I feel this was lacking. The office staff also did not provide a welcoming experience, and there seemed to be constant staff changes during the time I was a patient. I initially overlooked that, but combined with my overall experience, it contributed to my disappointment. Overall, I am very unhappy with my experience and would not recommend this office based on my concerns with communication, consistency, and the level of care I received.

Highly recommend Dr. Vera and her team. From the moment you walk in, you're greeted with warmth and…read moreprofessionalism by the front office staff. They always make scheduling easy and are incredibly accommodating. Dr. Vera is not only skilled and knowledgeable but also kind and caring. She takes the time to explain each procedure and makes sure you're comfortable throughout your visit. Whether it's a routine cleaning or something more complex, you feel like you're in the best hands possible. The hygienists and assistants are also amazing--thorough, gentle, and friendly. Every visit is a stress-free experience. If you're looking for a dentist who genuinely cares about her patients and has a wonderful staff to match, I highly recommend Dr. Vera and her team!

This office told me twice they were in-network and that I owed $0 for a routine cleaning, then sent…read morea bill months later claiming they were out of network the whole time. When I disputed the charge, I was being gaslighted by staff saying I should know my insurance instead of the error being corrected or them telling me they were out of network -- extremely unprofessional and deceptive. I've also personally witnessed management encouraging patients to leave 5-star reviews before leaving, which makes the overall experience feel manipulative and untrustworthy. Do not come here without confirming everything directly with your insurance. Or better yet DON'T COME HERE at all. They are 100% untrustworthy!!

Been coming here for a few years Always clean…read more Staff is friendly and explains everything

After moving back to the NOVA area, I was happy to get back to Lake Ridge Dental Care!…read more There are alot of dentists out there but once you meet the dentists & staff here, you'll realize you've found the best! If you have any gum issues DR FISHER CANT BE BEAT & Dr Karbasi is always caring and will answer any questions you may have. While some of the hygienists do come and go and have their own way of doing cleanings etc, you know what you'll get with Dr. Fisher & Dr. Karbasi which is most important, their chair-side manner is TRULY the very best!!!

I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

Just left the Woodbridge clinic. Mouth is still numb. PHENOMENAL experience. Dr Misra and Yahaira…read morewere the best. Very professional and just really nice people as well. Fast and efficient. No pain whatsoever. They talked me through every step. I HIGHLY recommend them. Couldn't be more pleased.

I wish I did my research before going to this place. My child has a molar that needs extraction or…read morea root canal. Her face was swollen beyond recognition. I went to the place believing we would discuss options. Everyone was in such a rush. I was on the phone with my FSA and was asked multiple questions even after I said I was occupied. I had my child's dentist send x rays prior to the appt. I was shocked when they said she needed x rays. Then they showed me the cost and I reiterated that the child already had x rays/panoramic sent over. The assistant proceeded to say they aren't the same as what they need to do. It was then that she mentioned a cat scan. The doctor came quickly. He spoke only to my 11 year old and asked for HER consent to the root canal. I let him know that she can't consent and that I have questions. I included questions about her age plus the invasiveness of a root canal. He assured me root canals last a long time and discouraged an extraction. When I received the massive estimate for a root canal on her tooth, plus the cat scan and his evaluation (he never touched the chid). I let them know I wasn't prepared for that cost nor a root canal that day. And asked for an explanation of the cost. The doctor walked away as the office manager broke down the fees. When I mentioned the extraction and the risk of the root canal failing (the cavity is very deep) the office manager said he would bring the doctor back in to talk with me. They were about 8 feet from my. The manager reiterated what he said and the doctor outright refused to come back to speak with me and said we could do the extraction of we didn't want the root canal. I packed my child up and left. I left wondering ethics and questioning his professionalism. I asked for her x rays that I paid for and they stated the couldn't email them and instead suggested that I return with a flash drive to download them. I won't be back, nor will I recommend them.