Everyone seemed quite friendly at the Alexandria location. I was immediately greeted by Juan and in…read moreless than 5 minutes, I was on my way to the chair. The dental hygienist was very kind and took her time explaining everything that was happening. The xray portion was a bit painful but, the dental hygienist made me as comfortable as she could. During my appointment, I did feel like the hygienist kept trying to sell me on different rinses and various other items. Other than that, every employee took great care of me. I'll definitely return.

Nova Dental Clinic is good. The staff are friendly and helpful. I liked having my dental X-rays…read moredone with a wireless device, so quick and convenient. The waiting area is cozy with hot drinks, and the Halloween decorations were a fun touch. It can get a bit crowded at times, but only for a short while. They have plenty of staff, and everyone works smoothly together. I basically go for dental cleanings, so I can't speak about any other services.

Fantastic dentist - I am not the world's best dental patient - but here I am treated like an old…read morefriend. The dental care and advice is great, she discusses all the options and their costs. I feel lucky to have found her!!!! I moved from the area and the one thing I miss most is Dr. Cindy!!! Office staff complaints are one thing but are out shadowed but the excellent dental care!!!

My wife and my kids used to go, but we stopped going there because of the receptionist guy with lot…read moreof tattoos. He was extremely rude to me and VERY VERY arrogant person. Since that day we never ever went back. Dr. Cindy Nguyen Is the best one there. She's very friendly and nice

I filled out all of the required paperwork and provided my insurance information before my…read moreappointment, so I assumed everything was confirmed. Unfortunately, when I arrived, I was told the office was out of my insurance network. This should have been addressed prior to scheduling or at least before I came in. It feels like a lack of communication and consideration for patients' time. Because of this experience, I'll be using another practice moving forward. I encourage the office to verify insurance coverage beforehand to avoid putting others in this situation.

Everyone was so sweet! I hadn't been in over six years to a dentist. I was nervous and I know not…read moreeasy during the deep cleaning but my hygienist Kathia (hope I spelled it correctly) was patient and explained everything in detail, so I could understand why they were doing certain cleaning. With my insurance it was decent priced. I have to go back for my first fillings but they ensured I knew what the cost would be up front. So grateful I found them.

We were charged close to Double our Co-Pay amount. I had to file a formal complaint with Aetna and…read moreeven then they will not refund my $2000 they over charged me. I already paid off the credit card they put the charges on those funds should have been offered to me for current dental care at their office or in a check! The credit card they claim to have refunded has no records of this transaction! Be VERY CAUTIOUS always get pre authorization before they do any services!

Where do I start? Every time I go to Dr. Hanania's office, I am always greeted with the sweetest…read morestaff members. I'm never left waiting for more than five minutes, which is great because I don't need any extra time debating if I really want to get dental work done. I am able to hear some jokes and feel less tense while in the chair, which makes my experience even more pleasant. I'm always given a breakdown of costs and services before the work is started. I'd like to also note that they are great with children. My 11 year old has been to another dental office and she really likes this one. A special shoutout to Dr. Hanania, Paula & Anne. Service with a smile. :)

Associate dentist, drilled so deep into my 17 year old tooth, and she now has severe sensitivity…read more My daughter may have an RCT done for no reason due to this aggressive procedure. We are not comfortable moving forward with any dental tx and currently looking for another dental home.

I have been self conscious about my smile for as long as I can remember due to serious grinding…read more Dr. Toyer and Arissa took their time from start to finish. From the paperwork all the way to the night guard at the end. They replaced both of my front teeth with crowns and used some new fangled high tech scanner computer to take 3-D scans of my teeth for the process. But it's not just this procedure that stands out. I mean, they came out better than I expected by far. But. I have been seeing Dr. Toyer and Dr. Toyer and their team for five years now. I can't remember a single doctors office ever that I've felt more at home. Everyone knows you by name. The pride Dr. Toyer takes in his work is evident from the start to the finish. And he's real hip too. Completely up to tomorrow on the newest tech to make your procedure a breeze. Oh and they do amazing with pediatrics. My toddlers love going to see them! My daughter had a major procedure done here today and Evie, Aritza and two other ladies (I don't recall their names) made it so amazingly smooth. She's only 5 and I inadvertently had frightened her the night before but they handled it all. Even my nerves! Thanks again crew! Keep being number 1!

I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

Great office and staff. Called beforehand and the receptionist was able to schedule something later…read morein the week for me. The doctor was phenomenal. He took the time to explain not only what he was doing but why he was doing it. Breaking down the procedure to make it easily digestible was very welcomed. Also, he was friendly throughout the appointment which was a nice touch.

Highly recommend Dr. Vera and her team. From the moment you walk in, you're greeted with warmth and…read moreprofessionalism by the front office staff. They always make scheduling easy and are incredibly accommodating. Dr. Vera is not only skilled and knowledgeable but also kind and caring. She takes the time to explain each procedure and makes sure you're comfortable throughout your visit. Whether it's a routine cleaning or something more complex, you feel like you're in the best hands possible. The hygienists and assistants are also amazing--thorough, gentle, and friendly. Every visit is a stress-free experience. If you're looking for a dentist who genuinely cares about her patients and has a wonderful staff to match, I highly recommend Dr. Vera and her team!

This office told me twice they were in-network and that I owed $0 for a routine cleaning, then sent…read morea bill months later claiming they were out of network the whole time. When I disputed the charge, I was being gaslighted by staff saying I should know my insurance instead of the error being corrected or them telling me they were out of network -- extremely unprofessional and deceptive. I've also personally witnessed management encouraging patients to leave 5-star reviews before leaving, which makes the overall experience feel manipulative and untrustworthy. Do not come here without confirming everything directly with your insurance. Or better yet DON'T COME HERE at all. They are 100% untrustworthy!!

Been coming here for a few years Always clean…read more Staff is friendly and explains everything

After moving back to the NOVA area, I was happy to get back to Lake Ridge Dental Care!…read more There are alot of dentists out there but once you meet the dentists & staff here, you'll realize you've found the best! If you have any gum issues DR FISHER CANT BE BEAT & Dr Karbasi is always caring and will answer any questions you may have. While some of the hygienists do come and go and have their own way of doing cleanings etc, you know what you'll get with Dr. Fisher & Dr. Karbasi which is most important, their chair-side manner is TRULY the very best!!!

I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

Woodbridge Dental Care is a friendly/caring dental office that I actually feel good when "that"…read moretime comes to pay a visit. From Megan to Heather to Dr Creamer I feel appreciated as a patient and secure in knowing that I will get the best dental care. One more attribute - they listen. It's a great feeling to know that you are considered a part of the team as any work proceeds. It's never "do this or"...it's "here are you options...let's discuss". I have recommended WDC to family and friends. Brian S

From the minute I walked in until I left, I felt calm, taken care of, clear on what was being done…read moreand what it looked like, and what to expect. Everyone was great! Thank you for being so welcoming, and helping me feel comfortable and confident in a new place!