Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

Brenda Wyatt at LaSalle Mortgage was a huge asset in our home purchase. She brought creative…read morefinancing solutions to the table, helped us secure a rate well below the national average at the time, and got us to closing in less than three weeks. Outstanding results, backed by equally outstanding service. Brenda was incredibly prompt and kept pace with every question, decision, and deadline. I'm someone who gets into the details and wants to understand the options, and I appreciated having a mortgage professional who could work through those details with me and bring solutions forward. Her local relationships and sterling reputation also make an enormous difference. In the competitive Bay Area market, having a lender who is known and respected by local realtors is a real advantage. Brenda brought that credibility along with the expertise to deliver. We couldn't recommend her more strongly. Creative, connected, exceptionally responsive, and able to execute on a tight timeline, Brenda is exactly who you want in your corner when buying a home.

Brenda Wyatt and The Wyatt Team made buying our first home an amazing experience for my wife and…read moreme. From the very beginning, they were professional, responsive, and genuinely cared about helping us become homeowners. One thing that really stood out was that they were able to get us pre-approved without a hard credit pull, allowing us to start shopping for homes while protecting our credit. Their secure third-party verification for employment, income, and tax documents made the process incredibly simple. Everything was organized, modern, and hassle-free, and we never felt overwhelmed by paperwork. Throughout escrow, Brenda and her team kept both of us informed every step of the way. They answered all of our questions quickly, explained everything clearly, and made what could have been a stressful process feel smooth and easy. Their communication, professionalism, and attention to detail were outstanding from start to finish. Thanks to Brenda, Dejon, and The Wyatt Team, my wife and I are now proud homeowners, and we couldn't be more grateful. They truly went above and beyond to help make our dream a reality. If you're looking for a lender who is knowledgeable, honest, efficient, and genuinely cares about their clients, look no further than Brenda Wyatt and The Wyatt Team. We will absolutely recommend them to our family, friends, and anyone looking to buy a home. Thank you, Brenda and The Wyatt Team, for making our dream of homeownership come true. You have earned customers for life!

Recently purchased a home and had Peter as our Mortgage Broker. Most of our interaction was with…read moreour Loan Officer, but Peter was available for consultation. As you know, mortgage rates have been going up and up. I was able to secure a VA loan with the best interest rate I could find anywhere. If I found one better they beat it. The whole home buying process was very simple. I think it is unique to have the right combo of Broker, Loan Officer, Real Estate Agent and Title Company. I picked up the phone and texted Peter today to ask a question about property taxes. He called be back and we went through everything I had. Great resource, approachable, friendly and does his job with integrity.

I would not work Pete again given the poor advice I received at the time. Markets change but the…read morelack of listening to a buyers real needs and lack of perspective left me flat.

Richard is the best! He's super knowledgeable, friendly and fast…read more We ran into some issues as first time home buyers due to the property, but we were able get the problem resolved with Richard's research and helpful advice. We were able to close in about a month and couldn't have done it without him! Richard runs the basics down for us lay people, highly recommend! A+++

My first home buying experience:…read more My boyfriend and I were first time home buyers and we honestly didn't know where to start. I listened to a bunch of podcasts to familiarize myself with the home buying process, and all the information pointed to having a great mortgage broker and real estate agent. Sure, it's possible to do it on your own without a mortgage broker, but I am so glad I didn't and found Rick on yelp! I looked at his amazing reviews and reached out to him the same day. He was quick to respond and after talking to Rick, I realized there were so many things that I didn't know about the loan process. He has over 40 years of experience and knowledge to impart on us and made sure we understood each process before proceeding with any type of action. Not only was he knowledgeable, he was also very patient with us and broke down jargon to educate us in a way that we understood. So then we got pre-approved and were ready to go house hunting. We were set to leave for a month's vacation in Asia and ended up winning a bid for a house on the day of our flight! Talk about terrible timing, but Rick worked with us every step of the way. He gave us reassurance and a piece of mind that everything was going to work out. As a first time home buyer, we needed his calming presence and confidence since we were very anxious about our first huge financial investment. His communication skills even with the different time zones were top notch! Rick went above and beyond to communicate to us the change in interest rates and made sure that all of us (him, me, my boyfriend, real estate agent, and escrow officer) were all on the same page. His ability to prioritize time sensitive materials and emphasize on what required immediate attention really highlights his time management skills. Rick was also very honest and realistic with us. He made sure we understood all the fees that went with each transaction so that we were able to calculate our finances accordingly and had no surprise fees at the end. Overall, I cannot express how thankful I am to have him as my mortgage broker. This whole process went smoothly and stress-free with Rick on our team and I will most certainly use him again in the future. This type of top notch customer service is the reason why we search on yelp for hours on end. He is simply the best out there and you won't regret having him in your corner!

Alexandra Morai made this an excellent experience from start to finish. The leasing process was…read morehandled professionally and efficiently -- clear communication at every step, paperwork done right, and no surprises. She oversaw the move-out with the previous tenants carefully: the unit was inspected thoroughly, the turnover was coordinated quickly, and everything was documented properly. What really stood out was the re-leasing. Alexandra found qualified new tenants within a week, at the top of the market price -- no extended vacancy, no discounting just to fill the unit fast. That combination of speed and full market rent is rare, and it made a real difference to my bottom line. Responsive, organized, and clearly knows this market. I'd recommend Alexandra to any owner looking for property management that actually delivers.

It was a pleasure working with Alexandra from start to finish. She is incredibly professional,…read moretimely, thorough, and truly a problem solver. When a challenge arises, she doesn't just identify the issue--she quickly works toward a solution, often finding creative ways to keep things moving forward. What stands out most is how much she genuinely cares about her clients and the people she works with. She is responsive, collaborative, and committed to creating a positive experience throughout the transaction. I would gladly work with her again and highly recommend her to anyone looking for a knowledgeable and dedicated loan professional.

I hired Brady and his team through a trusted referral source and I'm so glad I did! My initial…read moremeeting was with Brady remotely and it was extremely satisfying as I laid out my goals and financial situation and received guidance as to how I could achieve these goals. As the process unfolded I was in communication with him and members of his team who were very knowledgeable and clear and any questions I had were answered in a timely manner. I am very happy with the result. At closing they donated a certain amount of money to the charitable organization of my choice which was a sweet surprise! I feel very grateful to have had such a positive experience!

I was recommended LaSalle's services from my realtor and this was hands down the best (and easiest)…read moredecision I had to make through my home buying journey. I had spoken to a couple of lenders, brokers and banks earlier but Brady was consistently thoughtful and honest when I asked him all my newbie questions and a couple of tricky ones. Laura was my loan officer and she was super efficient, addressed a couple of small issues with the lender and was very communicative. I hope I don't have to take too many loans the size of the one Brady's team got me, but if I do, I'll be going right back to LaSalle! Make sure to follow him on IG for some great content too!

Wow, 5 stars!! Garrick was absolutely fantastic! He gave us the lowest rate for our recent home…read morepurchase. He walked us through every step of the way. We are first time homebuyers, so we had lots of questions! He was always open and willing to help us with everything. He welcomed our questions. Truly truly truly, thank you!

I still highly recommend Fresh Home Loan for any home financial needs! I've now used them for 5…read moretransactions, including refinancing to lock in a sub 3% rate last year! Garrick and Lucy are the best. Literally! Oh, and I finally met him last year for a closing at his office in Alameda. Great guy and services!

My husband and I were looking to buy a home so we decided to go through Wells Fargo home mortgage!…read more We called and were very pleased that we actually didn't have to go to the store we could do everything online. Unfortunately I don't remember the lady who helped us at the moment but she was so sweet and so very helpful. Once she sent over the packet to fill out it was nice and easy! She waked is through each step and we were approved with a home loan in a matter of hours! Thank you so much Wells Fargo if we ever decide to buy a house in the future we will be back!

I am only speaking of my experience in this branch today. I arrived with 6 people in front of me. I…read morewas on my lunch hour and had limited time. I set my alarm for 30 mins, if nothing happened by then I'd have to leave. Flash forward ten mins no movement, 20 mins in I hear music and a cheering crowd I look over and one of the employee's was at his desk watching his phone, I'm guessing some YouTube music blah blah blah... As soon as he noticed me watching him, the phone was put away and he walked over to the people that were waiting for him. Yeah busted!! 30mins goes by and I'm still in the same spot from when I arrived. Soooooo good luck when you go to this location. I don't know what I was thinking... the branch at Marina Village is way more efficient! Update! I went to the Marina Village location after work today, Arthur jumped up and helped me as soon as he saw me walk in. I was in and out in less than 5 mins with excellent customer service. Five stars for you guys!

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

We have had the pleasure of working with Jeanine many times through several purchases and just…read morerecently she helped our buyer with securing a loan. Jeanine was on point every single time. She's not just thorough but FAST! We asked for a 20 day close she did it in just that. What we love most is her response time. My husband sent a message on a Sunday she got back in a matter of minutes. She makes it easy and straight forward. We will always use Jeanine for our future transactions.