I've been shopping here since they opened. They are always ready to help you find what you're…read morelooking for; from plants, soil to tools and gadgets for your house. I guess they almost carry the kitchen sink. Oh and their prices are excellent. Keep up the good work and these people work.

Great selection and prices. Small business but has anything and everything you could need…read more Please support small businesses in your area. The money you spend will stay in your community.

Called and reserved 6 6"x6x16' posts. I was told they were waiting for me. Went home early from…read morework, and hooked up my trailer. Went there and they sold them. I got the usual sorry. Yeah, me to, for taking off time from work, wasting time and diesel. I could have used this time to go watch my son play baseball. It was a better business before Ace got involved.

This is a smaller hardware store but they have always had anything I needed. No need to go to the…read morebig box store when you can help a local business. They are extremely customer oriented and do an amazing job of helping when needed. First class all the way!

Very nice hardware store. Friendly staff. They provide a much needed service in a very rural area…read more They are not Home Depot, but they are my first choice. Thank you Lake Gaston Ace Hardware for doing what you do.

Friendly, helpful people work at this hardware store. I needed paint matched to my wall and they…read morematched the color perfectly. They have so much in this small, local store. Anything you could need for landscaping, plumbing pieces, nuts and bolts, and gifts. I really enjoy going there and getting professional help from the employees. Great value for your money, and quality products. I would highly recommend them.

Locally owned and operated since...well since forever it seems like...this store has everything…read morethat you need for your home and hardware needs. If they don't, their friendly staff will order it for you. Their garden center is loaded with your yard beautification needs. It's very clean and bright inside the store. When I go inside I'll always have at least two of the employees ask me "can i help you find anything?" Till next time.....

My no.1 go to hardware store friendly employees you might not know exactly what you need yet they…read more9times out of 10 gets you what you need at a good price and with all the negativity going around they are a positive business for All people to shop

I had a wonderful experience with to people and this hardware place extremly helpful and very…read moreknowledgeable people also great place to get a gun transfer. A+++++ experience

ACE hardware on John Tyler Highway is the most pleasant place to shop. As soon as you walk in you…read moreare greeted at least 2 times by someone who is eagerly willing to help you and answer any question you may have. When you are ready to check out there is a cashier named Ms Pat who may just actually be the happiest person on the planet. She is the epitome of kindness and graciousness. You would swear that have actually known her all your life. I HATE to physically shop, but I can go to this ACE everyday if I have to. Sorry Chic Fila there is one place that may have you beat in terms of customer service! (Ace on John Tyler in Williamsburg Virginia)

Worst customer service I have ever experienced. I took a snowblower in for repair on January 28th…read more I was told that it would take 3-4 weeks. It's now been over 11 weeks and I'm still waiting. They never bothered to inform me that they might be running behind. I could understand that. The only way I could secure the repair status was to physically go to the repair desk. Their first excuse was my snowblower work order was put behind generators that came in after my snowblower. The response I got was "well, it didn't snow"....Well I don't think we lost power. When I visited the store recently to check the status I was told that NOW, my snowblower repair is behind lawn mowers that came in weeks after my snowblower. Unbelievable. I guess if I wait long enough, my work order will be superseded by leaf blowers. Unacceptable customer service. If I could give them zero stars, I would.

I had the pleasure of working with Ken today on a lamp I needed repair work for. He is a true…read moreexpert at his craft! Ken knew right away what was going on with my lamp, and took his time making sure it was back in operational shape. Side note, it was great to just sit in the shop and look at all the beautiful antique lamps he has for sale. Highly recommend this shop for any/all of your lighting needs!

Ken is a master! Incredible knowledge and experience. He knew just how to help me with my early 60s…read morelamps. He was so responsive to me and my request for assistance. I'll definitely go back for help with my other lamps!