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    Jared

    3.2 (98 reviews)
    PriceyJewelry

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    Lesley J.

    I am so pissed off right now that I went right home to write this review. My husband had a beautiful emerald and diamond pendant made in white gold, custom designed for me from my old engagement ring. A reputable jeweler in New York designed it and he gave it to me as an early Christmas present. I was so surprised, I cried. And he cried! We went looking this afternoon (Christmas Eve) to see if we could find a nice white gold chain to put the pendant on. After a disappointing visit to Macy's, my husband suggested we try Jared's. We entered and were greeted by a saleswoman, who took us to the counter where they had white gold chains. I mentioned that my husband had the pendant made for me and showed it to her-I added that I wanted a fairly thick chain as it was appraised for over $3,000 and I didn't want to take a chance on a flimsy chain that might break. And do you know what that snarky b@tch said to me? "You should have an independent appraiser give you the appraisal because the jeweler can make up any number." And right after that, she told me the pendant had a "design flaw" because the "bezel isn't big enough to thread a thicker chain through". So basically, in a matter of two minutes she insulted my husband's gift to me (my husband heard the whole exchange and was quietly seething.) I worked at Saks Fifth Avenue and this is NOT how you treat a retail customer. She almost seemed as though she was annoyed by having to assist me. She could have complimented the pendant, told me how pretty it was, how thoughtful my husband was to have it designed-maybe a "Let's find a chain that will work for such a delicate piece." My husband was ready to spend up to $1,000 on a quality chain-but I can tell you this...it certainly won't be at Jared's. And if the manger reads this-you need to school that salesperson on sales etiquette. Merry Christmas, indeed!!

    Ignores you if your black!

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    12 years ago

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    12 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    13 years ago

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    12 years ago

    Rudest people ever and huge ripoff. The nasty asian woman just laughed in my face when I tried to explain upgrading my ring. Never again

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    8 years ago

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    9 years ago

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    7 years ago

    Thank you Jared's for not only getting my wife her in the time that was quoted but finding out the price was cheaper!

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    9 years ago

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    14 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    Page 2 of 3

    Ask the Community - Jared

    Review Highlights - Jared

    I'm so incredibly grateful to Sada for identifying the issue, kindly explaining it to us, and giving options.

    Mentioned in 7 reviews

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    Jared - jewelry - Updated May 2026

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