Dr. Posey's receptionists are incredibly, remarkably kind, patient, and helpful. The dental…read morehygienist is gentle yet thorough. The office is always clean and I feel very welcomed there.

I came into the office when they opened today in hopes that I could be seen as a new patient. I was…read moreimmediately welcomed by the two receptionist who were very friendly and lovely. They got me all the paperwork I needed as a new patient and informed me that they would be able to get me in to see the dentist today. I had been fighting an issue with a toothache for 4 days which was causing me extreme headaches. My fear was that I was going to need to have that tooth pulled and they weren't going to be able to help me today. I was able to get in to see the dentist get an X-ray of problem tooth and have the tooth extracted. I was so relived that they were able to fit me in. Everyone I interacted with was so nice and listened to my concerns. I am extremely pleased with my visit and I already have another appointment set to come back in. I will continue to come to this office. Thank you to everyone in this office for their help.

Best dentist I've ever been to. He does beautiful work., has a great staff, and is the most pain…read morefree dentist ever. he has done several bridges and crowns for me and they turn out great, his staff is very friendly and helpful.

Dr. Reintjes is patient and gentle. He is probably the nicest, kindest and most understanding…read moreDentist I have ever met. He also does quality work. I have had an extraction and two fillings plus my ordinary cleanings with his team. The appointments run on time which is fantastic - we all value our time. I am typically in and out for a cleaning inside of 20 minutes door to door. I also really appreciate his sweet and friendly office staff who do a great job managing the appointments and collecting the copays. Thank you!

Everyone here is friendly. They take great notes and really want you to have a good experience. The…read morecare they show is incredible. Big fan- and that's saying a lot since it's a dental office. I've unfortunately had a root canal, cleaning, and cavity so I've gotten to know the whole team

My temporary crown had popped out during the evening, which can happen. They were able to get me in…read morethe next morning. They were all very nice and made me feel comfortable and fixed the problem right away. I like how they explain things in detail before and procedure.

The Shamlian experience, superior quality! The dental hygienist, high quality cleaning she put up…read morewith my very low tolerance of pain, reassuring me through the whole process, I felt very safe, cared for, and comfortable! The crowns, both dentists were the same, just as amazing! The office experience, Claudia and her staff r rock stars. They always go up and beyond their jobs, for example, my husband had the temp crowns put in, but we were in LA on and off for 6 months, they worked with another dentist to put them on shipping them and all X-rays etc. We ended up unexpectedly back in Fresno and brought crowns, again, they jumped into action helping us get that done. The Shamlian experience, high quality work and very cared for. Thank you all.

Everything was great from availability to quality of work. Doc Chris was of course on his gameread more

Dr Chen has been my 3 kids favorite dentist for many years. We've tried other dentist before but…read morethis is the best one. They are very gentle and make sure my kids are comfortable. They make sure they aren't nervous and the office staff if very kind and attentive.

Facility is clean and staff is nice. I would recommend this to my friends. Location is convenient.read more

I'd been a patient here 10 years ago and loved it then. Dr. Giometti discovered my sensitivity to…read moreLidocain and used carbocain..for the first time I had a pain free dental visit. I moved far away and was unable to continue using his services. Recently, I moved back to the area and my wisdom tooth was killing me. I took a chamce and called. I just happened to catch the receptionist, Carla in the office and she arranged for me to come in since this was an emergency. It turned out that the tooth needed to be extracted. Dr. Giometti was amazing. He remembered to use carbocain and talked me through the extraction. It went flawlessly. No pain, no swelling.. I followed his after care and was very pleased. I would unabashedly recommend him to anyone needing care.

Dr. Giometti is an excellent dentist who is calm, deliberate, and gentle. He is one in many who…read moredoesn't scam patients for profit either. Carla, the general manager, is deliciously charming, inviting, and an arduous multi- tasker who can make your visits most comfortable. The Giometti's can remove any and all dental anxieties.

I've been a patient here for over 10 years and the office staff is always friendly, the hygienists…read morewonderful and Dr. Asselin very thorough. Do remember to take a check as there is a very high fee to use a credit card for payment.

I've reported this office to the Dental Board of California and the BBB and I highly suggest anyone…read moreelse with a billing complaint do the same thing--and, judging by the negative reviews, there are quite a few. Are the dentists and hygienists amazing? Absolutely. Unfortunately, the billing department is horrendous, deceptive, dishonest, and all-around appalling. Like others have said, they lied and tricked me into authorizing services based on a small dollar amount they promised I would owe, which was vastly incorrect. Each conversation I had with staff following the incorrect billing amount resulted in inconsistent reasons, assuming I could get a response at all. I was a patient here for nearly 12 years and genuinely loved my dentist. When my insurance changed this year and they became out-of-network, I called billing on January 26th to confirm expenses for OON since paying a small fee might have been worth it to stay with my dentist. They took my insurance information and said they'd "run" it and call me back with a dollar amount. On January 29th, they called back and confirmed I would owe $0 for my exam and cleaning. I specifically reiterated this and they confirmed. At my February 11th appointment, when I found out I needed my 5-year x-rays, I told my hygienist I couldn't authorize them without knowing my cost given my OON status. She went to billing, returned with "$38" written on paper, and confirmed billing had verified it. I authorized solely based on that number. Then I received a bill for $254, which included fees for the cleaning, exam, and more than $38 for the x-rays. I immediately paid $38 online and left the remaining $216 unpaid. When I disputed it over the phone, Yesenia repeatedly said "services were rendered" and then claimed staff CANNOT give a dollar amount I'll owe and have NO way to do so. Yet they had. Twice. I explained this, and that I can't be held accountable for staff making mistakes, to which she explicitly repeated "services were rendered." I asked to speak with a manager who acknowledged the mistake, saying staff should never have given me a cost and that they can't, but that only my dentist could waive the balance. She promised a follow-up that never came. When I called back myself weeks later, a third staff member, Gabby, had no knowledge of my previous conversation and completely contradicted what the first two had told me. She stated that the staff had given me an "estimate" and it was my insurance's problem to resolve. (It isn't my insurance's problem. They covered 100% for my exam and cleaning and 80% for my x-rays. The problem is the billing department billed ABOVE that coverage limit and lied about what I would owe in order to get my money.) I told her that the manager a few weeks prior told me staff should NOT have given me a cost at all and that I was awaiting a bill adjustment decision. Gabby repeatedly responded with, "we gave you an estimate" and had no interest in listening or following up with the manager. As I was currently in the middle of a big life change, I couldn't afford to be sent to collections, and I paid the deceptive $216 I shouldn't have owed. I let Gabby know I'd be filing complaints. There is a very common thread in the 1-star reviews here and I beg people to listen. The billing department is filled with deception and a lack of empathy. Had they been honest from the start and told me that they couldn't give me a dollar amount, I'd have understood and canceled my appointment, as I can't afford extra medical expenses of that magnitude. I should never have trusted these people. PLEASE FILE YOUR COMPLAINTS WITH THE DENTAL BOARD.

Caring staff, phenomenal team and fantastic dentist. Dr. Palafox and his staff will help with…read moresensitive patients and walk them through tenderly every step of the process. I have been coming here for years and won't go anywhere else!

I hope that I can chance this review when I meet Doctor Erbe Palafox…read more Today I called to make an appointment for first time as a new patient. The person that answered the phone was very cold just like business oriented and I got confuse by all the questions that she was asking me. I told her I want to be a new patient and she just keep telling me that I need to be asígnate to that office before to make an appointment, then I told her that I'm not a Kaiser employee because she asked first if I work for Káiser and I said couple times that I was not,, that's why I didn't understand what she is talking about, why I have to call to be a signaled first? no wonder the confusion. I think she just was not paying attention to me but treating me that I was the one that making this difficult. From that moment I started to feel disappointed noticing that may be she doesn't know what she was suppose to do asking me to hold then come back and asked me the questions all over again and again. I got very frustrated. I wanted to talk to the doctor but I understand the doctor was busy . The doctor is being highly recommended but today I didn't feel welcome, it was just bad customer service. I still are going to give a try. We'll see