Very friendly and professional staff and Doctor! Clean environment…read more Glad I found them.

I had dental appointment for my daughter last Tuesday (8/1/23). I found this dentist on PDP network…read morelist as first in some order. I called this office and receptionist made a big deal about verification of insurance and even asked for SS# on the phone, when as I had provided all the info from dental insurance card. We had 9:30 appointment, at 9:45 a female employee started cleaning and completed cleaning at 9.52; I was sitting and watching and realized that she was perhaps minimum wage employee on training and she told that there is no Fluoride in the stock. I strongly advise to stay away from Vivid Dental - I was stunned when she told us that you're done. This was my worst dental cleaning experience ever in last 30+ years. I need to report my insurance company and revoke this doctor' s license to hire and misled dental patients. Once again, beware of Vivid dental, do not waste your time and money visiting his office.

My dentist since 2019. Dr.Nguyen and are professional and always with great attitude…read more Highly recommended as always .

Dr. Bao Nguyen is my family's dentist. We trust him to always tells us what we need and options on…read morewhen to get the services done. He is calm and knowledgeable. His staff is great, kind and always pleasant to talk to. My kids love coming here to get their cleaning. We recommend this place to all our family and friends. He doesn't do implants or braces, but he has a doctor that comes to the office on a monthly basis to do surgery. She is also a very calm and knowledgeable doctor.

Can't say enough about how well they have treated me, over the years. I had an issue that needed…read morequick attention, and they got me right in. Made me comfortable. And scheduled a full repair in the coming week to fit my schedule.

I can't recommend Dr. De Jongh enough! He is not only friendly and personable, but he also makes…read moreevery visit a pleasant experience. For the past 15 years, I've trusted him with my dental care, and I wouldn't want anyone else working on my smile. No matter where I move, I always return to him for my bi-annual cleanings. His expertise and gentle approach truly set him apart!

Great staff and knowledgeable dentists on hand. We chose them after going to made ya smile dental…read moreclosed. Very happy with their service so far!

I have been coming to this dental office for the past couple years and it's been the best dental…read moreexperience. It's a small office and you're made to feel welcome and not like just another patient. The front desk staff, hygienists and dentists are so friendly and that makes for a great dental experience. I can't imagine going anywhere else for my dental services.

Wonderful dentist, very experienced. Never rushes, gets it done. I've been with him for over 30…read moreyears.

My family and I started with Dr. Pinner and his amazing team when they were at the Pinemont…read morelocation. To see all the success they have had within these past years is truly a blessing to such good people. Dr. Pinner AND his team genuinely care about all of their patients and the quality of their work. It's hard to find that nowadays! As a kid, I never cared much for my dentists after having such a poor experience with butchered work. I chipped my tooth when I was 11, and after 2 dentists later, Dr. Pinner fixed my chip that has lasted to this day into my adult life. I haven't lived in the Northwest area for over 9 years now, but to this day, Dr. Pinner remains the most pivotal dentist I have had.

I've gone to Dr. Gonzalez for at least the past decade. He and his staff are caring and…read moreprofessional. They don't over-schedule themselves, so you're in and out very quickly. Even when I was a teen with *cough* disgusting *cough* dental habits, they were able to fix my poor decisions. Now I drive out to see Dr. Gonzalez from inside the loop, his office is worth the drive!

I met Dr.Gonzalez away from his practice one day and learned who he was and what it was that he…read moredid. He convinced me to come see him and it was the best dental decision I have ever made. He and his staff are fantastic. They always remember me and make my experience a pleasurable one. It is genuinely the first time I have ever said I truly enjoy going to the dentist. He has a patient for life here!

Love this place! Dr. Cavazos started the process, and Dr. Lepow did the work on the underlying…read morecavity, and crown to sit on it. Dr. Lepow called to check on me that evening, as I have TMJ and it's difficult for me. It's always been difficult to find a caring dentist that can assist with the TMJ. I highly recommend the entire staff - from techs to admins to dentists!!! It's the best place for a chickeny-type chicken to have dental work done. :)

My first experience was 2023. I get nobody likes the dentist but i felt the hygienist was…read moreunnecessarily bossy and then got sassy when i asked if she changes gloves after typing on the computer DURING the assessment. (Obviously ur using the same gloves and sticking ur fingers in my mouth, its a valid question!) She didnt like me calling it out. Got past it, but cmon. I also felt that the chairs were quite old and appeared dirty. Dr Ling is adorably awkward but he did a great job on fillings. Fast fwd 2024 cleaning, i end up killing a massive fly the size of a quarter that i saw land on the little tool tray as soon as i sit down. Like quarter size huge! Horse fly huge. I washed my hands and Taryn grabbed another tool set. During the cleaning I stare at 2 more HUGE flies on the ceiling light while my mouth is open. Then one flies straight into my face!! I jolted out of chair hitting my leg on that dang chair pole. Taryn was super polite, gave me first aid. We changed rooms. I also asked to see Dr Cavazos and they still put me with Ling so theres that. This place needs attention to infection control and environment of care practices. Nice ppl, but i dont want to have to ice a huge knot on my leg bone after going to the dentist and be stressed that a gigantic fly nearly flew in my mouth during a procedure. Bleh.

I needed a cleaning and either an implant or a bridge for a broken tooth. The new patient cleaning…read moreand exam process was excellent - but, I didn't form my negative opinion UNTIL seeking a second opinion due to the high prices received in my treatment plan. (3 unit bridge for my missing tooth -$6000, one crown on tooth that needed to have amalgam filling removed -$2250.) When I arrived at the next dentist with my x-rays from Dr. Scott Anderson's office, the dentist concurred with the work needed - with one HUGE difference: He said that, first & FOREMOST I should remove my badly decayed WISDOM TOOTH. I replied, "What wisdom tooth" thinking they had all been removed. He then proceeded to identify it to me in his X-ray AND Dr. Scott Andersons X-ray. Furthermore - he said that he would refer me to an oral surgeon for that work - but that he would recommend that I have that tooth extracted because it was a health issue while the others were mostly cosmetic. (Please note that the wisdom tooth was still fully in the gum, but it had opened the gumline just enough to allow bacteria in which had started the decay process - it was impacted and likely beyond the scope of Dr. Scott Anderson's ability to remove it as well). I asked the new dentist if it was possible that Dr. Anderson could have 'missed' that badly decayed tooth in the x-ray - to which he replied, "No dentist could miss that tooth." This led me to only one logical conclusion: Dr. Scott Anderson chose only to create a Treatment Plan based on quick, easy, profitable work that he could perform. I call that 'selective dentistry'. The sad thing is that the overall experience was positive (prior to me finding out WHAT HE FAILED TO INFORM ME OF - WHICH WAS MY MOST SERIOUS PROBLEM - THE WHOLE REASON X-RAYS ARE TAKEN IN THE FIRST PLACE). So, Dr.Anderson was completely content to perform $8250 worth of 'gravy work', only to leave me with a badly decayed wisdom tooth (which if you could have seen it after I had it extracted, would have surely had me in serious pain within a short matter of time) - only to probably 'inform' me later, when I returned in pain - that, 'Oh - I see - you have a badly decayed wisdom tooth... here, let me REFER you to a specialist - oh...and see my receptionist on the way out to pay for your consultation fee!' His office contacted me to return for another cleaning - at which I explained all of this...predictably no one reached out with as much as an apology. This just reinforces the practice of ALWAYS seeking a second opinion. By the way... that 'broken/missing tooth that had created my need for a bridge' was a molar that was decayed approximately 35-40 YEARS ago... I went to my dentist who said only that it had to be extracted. I declined. I sought a second opinion. The next dentist said IMMEDIATELY (and without knowledge that I was getting a second opinion) that he needed to do a root canal followed by a crown. He NEVER even offered extraction as an option! I got to keep that tooth for 30+ additional years! GET SECOND OPINIONS - and DON'T TELL THEM THAT THEY ARE THE SECOND OPINION.

My family has been consistently overcharged to the tune of $1k by this office. We were required to…read morepay after each visit based on what they said our insurance does not cover. Dr Andersen is in network and our payments should equal EOB patient responsibility. When inquired about one of the charges, the office said they apply difference to other family members on the same insurance. Well this never happened. I have, in good faith, made many attempts to address this with the office since 6/13/24 and finally requested for the office to upline it to the dentist. Not one time someone reached out back to me on this issue. Even though I provided the copy of all EOBs and payments in question along with my reconciliation. Attempt by MetLife representative on 9/10/24 to reach the office also failed. 3 months later, the answer I still receive is that billing did not have time to look into this.

The staff is super friendly. It is easy to book an appointment…read more During the procedure, Dr. Hernandez & his hygienist explained every step during the entire process which makes me trust them & know that I am in good hands They are vey professional, the clinic is clean. I highly recommend this place and definitely will be coming back for the future cleanups. My family now all sign up with Heritage Dental.

I have been going to Heritage Dental for as long as I can remember, way back before they moved from…read morethe Champions area on FM 1960, and I absolutely love all of the folks there! Jewel the receptionist and I believe office manager, is your first contact and she has been there for years! She is so pleasant and helpful, I can't say enough about her. And I have my favorite hygienist Lauren, although I have seen several others and they are all very good. Dr. Hernandez is so gentle and patient, that I never even worry about going, he makes you feel very comfortable. He would be a perfect pediatric dentist, but I'm glad he takes adults! I have had all kinds of things done in all the years I've been going there, from simple cleanings, to deep cleanings, to crowns, and more. Even the more complex procedures are done with the most utmost care and compassion, and I have never had a bad experience. A good dentist is imperative to have, and I wholeheartedly recommend Dr. Hernandez and the entire staff at Heritage Dental!

irst; I hate going to the dentist. Loath going to the dentist. Have nightmares about going to the…read moredentist. I have terrible memories from a younger age, especially the sound of the drill and the smell of burnt tooth. Update : Dr. Monica Chau is now the doc, and it's still an awesome dentist office! Dr. Chau is wonderful, and so is Pascha, her dental assistant. So here's the biggest thing -- I had a root canal, and (I swear) it didn't hurt at all. I mean not a single bit of pain. None. I have been on this planet for more than half a century and have never heard of such a thing. I will be going back there for my future dentist needs! There comes a point where updating a review is only repeating what was earlier said on my previous review updates. This is that point, but I cannot (CANNOT!) overemphasize how great Dr. Chau and her staff are!

Today was my first visit with Dr. Chau, and it will not be my last. I have never been fond of going…read moreto the dentist and have had terrible experiences before so honestly, I've neglected my teeth recently. First off, Susan and Pascha made me feel beyond comfortable and welcomed into the office. Their professional way of approaching the situation but also getting to you know keeps you at ease. I have never been to a dentist's office where I get a full explanation of what is exactly going on in such detail - Dr. Chau gave me so much information and also took time to ask me if I understood and if I had any questions/comment/concerns. What is also important to me is that I am given the proper amount of time and not feeling like i'm just one in a line of 10 to be worked on in an office. I've been to many offices where they over book their dentists and this was not the case here. I felt I was genuinely cared about and taken care of by the entire time and that is super important when finding a dentist you love. The office is hidden in the corner of a shopping center outside of the Hearthstone Country Club area, right on 529 across from Walgreen - so easily accessible. The interior of the office is super clean, fresh and welcoming. I have found my permanent dentist as long as Dr. Chau and her team are here! I highly recommend Hearthstone Dentistry, you will not be disappointed.