Four stars, because the parking situation is an annoyance…read more Be aware that if you are in any way differently-abled and cannot easily go up stairs, you must enter through the back entrance of the building! There is no access at the front, it is walled off and only a stairway entrance. The staff is efficient, friendly, and helpful. From the front office, to the x-ray tech, to my Orthopaedic specialist, Dr. Collins. I have had no problems with wait time, correspondence, or the care I received for my fractured ankle. The only problem I have had is with my insurance! Go with a PPO, folks. HMO stands for Healthcare?? Maybe Occasionally...

They never response to calls/voicemails good luck scheduling an appointment and now I have to get a…read morenew referral from my primary care because of them! Such a waste of time, luck of professionalism and absolutely no patient care!

My PCM referred me to Dr. Eves, was booked for an appointment, and was seen quickly. The scheduling…read morestaff and referrals were patient and provided me with outstanding customer service. I am so grateful to Maria Rene (MA) and Angel (PA), they are the "A" team in pain management. Maria Rene is an angel on earth who was sent to provide great care and comfort to patients. Angel, the PA, is so understanding; he listens to patients' concerns and answers questions about patient care. Thank you Maria and Angel for being the best of what you do and for being helping me feel better.

As a concerned spouse, I am extremely disappointed with our experience at this office. My spouse…read morewaited nearly three months for an appointment and completed all requested paperwork ahead of time, including signing forms acknowledging responsibility for out-of-pocket costs despite having Tricare insurance. We were transparent about the medical situation from the beginning and arranged time away from work specifically for this appointment. Prior to the visit, we were repeatedly assured that the office had everything necessary to proceed. However, upon arrival, we were informed that my spouse could not be seen because the office required documentation showing that a workers' compensation claim had been denied. We explained that we were willing to proceed as self-pay patients and even suggested obtaining any needed records directly through a medical release authorization. Despite this, the appointment was canceled and no evaluation was provided. What concerns me most is the lack of communication before the appointment. If this documentation was required, we should have been informed weeks in advance rather than on the day of the visit after months of waiting and taking time off work. Fortunately, we had access to imaging results and were able to better understand the situation, but many patients would not have that option. Delays, unclear requirements, and last-minute cancellations can create unnecessary stress for people seeking medical care. I hope the office reviews its scheduling and intake procedures so that future patients receive clear guidance about any required documentation before their appointment date. Better coordination and communication would help prevent others from experiencing the same frustration and inconvenience that our family encountered.

He did surgery on my left knee, and he left a fragment in side , now suffer when any pressure or…read morecrawl, very painful......don'thave him touch you.

I highly recommend this location for all medical equipment even diapers for your love one. The…read morestaff here was so helpful and ensure our needs were met. The gentleman listed in photo was so kind to show us how to fold and load the wheelchair we purchased. I love the wheelchair and wheelchair support cushion that we purchased for my elderly grandma. This location has been around a decade I grew up in this area. I appreciate the discount given for my purchase it made a difference. The prices for medical supply or equipment is affordable and reasonable.

I want to thank Ben and the other employees here for helping me choose some orthopedic pillows to…read morehelp with my lower back pain. Ben was very knowledgeable, and even let me lay on one of their hospital beds to try the wedge shaped pillow that goes under the knees before I bought it (no returns or exchanges). He even had someone carry my purchases out to my car because he saw that I was in pain. They have a huge selection of medical equipment, and the staff are are very friendly and helpful.

This place is awesome the whole staff really cares . They…read morehelp me rehab my knee replacement these people are the best

Had a mixed experience at PRN for physical therapy. While the therapists were okay, the…read morereceptionists seemed indifferent and lacked genuine care. Improved communication and a more empathetic front desk approach would significantly enhance the overall patient experience.

Wish I'd come here years ago. I saw Dr. Steven Brodbeck at Bay Cities Chiropractic today, and…read morewithin 3-5 hours the back and hip tightness and pain I've dealt with for ten years had already faded. Ten years, gone in an afternoon. Honestly, I feel like I wasted so much time on physical therapy when I should have been seeing a chiropractor all along. Dr. Brodbeck knew exactly what he was doing. If you've been grinding through other treatments without real relief, do yourself a favor and book with him. Highest recommendation.

Best chiropractor in the South Bay & one of the best in San Diego. Dr.B is amazing & gets to the…read moreroot of your pains. I've been to a few Chiropractors in my time & a few were ok & some I thought were good but after finding Dr.B & going to him the last year I realized that he was great & the others were just ok. He actually listens to you & focuses on the issues you have. From headaches, back & bone pains & Carpal Tunnel, he's great for all of it & you can tell he cares. And him & his staff don't try to hustle you or sell you a crazy package. He'll advise you when to see him again with no pressure, it's up to you when you can come in & if your getting better & don't need to go for awhile he'll be honest & let you know. His whole staff has been great every time I've gone, their quick & friendly. They accept many insurances too. I've actually bumped into a few friends here & they all love coming here. He's also real good with the neck cracking, so don't be scared. Come get a crack & adjustment then treat yourself & go a couple doors down & get a raspado from the little Mexican shop. Thanks Dr.B & keep up the great work!

WARNING - My Experience with Russald Medical / TJ Hair Clinic / MedicalMex…read more I'm sharing my experience so others can make an informed decision before moving forward with this provider. I was given written confirmation of a specific hair transplant procedure before traveling. However, when I arrived, the procedure was changed without my consent and did not match what had been agreed to. I did not receive the procedure I requested and paid for. After the procedure, I made multiple attempts over a period of about 3 weeks to resolve the issue directly with the provider. I reached out several times regarding the procedure performed and the outcome, but I did not receive any meaningful response, follow-up, or resolution. Dr. Pablo Fok is advertised by this provider as the specialist. However, he was NOT present at any time during my procedure. No doctor was present at all. The procedure was performed by individuals who did not identify themselves, did not provide credentials, and appeared to be inexperienced. There was no supervision by a licensed physician at any point during my procedure. This provider operates under multiple names and websites, including Russald Medical, TJ Hair Clinic, and MedicalMex (russaldclinic.com, tjhairclinic.com, medicalmex.com), which made it unclear who I was actually dealing with. I also observed Better Business Bureau (BBB) accreditation logos displayed across these websites. However, BBB primarily operates in the United States and Canada, and I was unable to find any verified listing or accreditation for this provider in the official BBB database. This raises serious concerns about how the business is being represented. Because of these issues -- including the procedure being changed without consent, not receiving the procedure I paid for, lack of medical supervision, lack of follow-up, and no resolution after repeated attempts -- I filed formal complaints with agencies in both the United States and Mexico, including: BBB -- bbb.org FTC -- reportfraud.ftc.gov California Attorney General -- oag.ca.gov PROFECO -- gob.mx/profeco COFEPRIS -- gob.mx/cofepris CONAMED -- gob.mx/conamed I paid approximately $4,000 in cash. I strongly recommend that anyone considering this provider do thorough research and fully understand who they are dealing with before making a decision.

My Medical Visit with medical mex (I try to keep it brief )…read more At first, I was nervous about seeking medical care in Mexico, unsure of what to expect due to rumors I've heard. However, my experience turned out to be safe, professional, and incredibly reassuring. The clinic was modern and well-organized, with staff who were welcoming, attentive, and highly skilled. Safety and hygiene were top priorities, and I felt well cared for throughout my visit. The doctor took the time to explain everything, easing my concerns and ensuring my comfort. Their dedication to patient satisfaction truly stood out and even had some side conversations about how we enjoy watching ufc combat sports . What started as an intimidating experience became a positive one, and I left feeling confident in the quality of care I received. If you're hesitant about medical treatment in Mexico, I can assure you that my visit was pleasant, safe, and exceeded my expectations, the drivers to pick me up from the san Diego' airport was there before my flight arrived and was very kind and got me back on time for flight back overall 10/10

Upper line Health should go back to South Bay Foot and Ankle. When you call the office the staff…read moreanswers the phone like they just woke up from a nap and they don't want to be bothered and the supposed dr.s act like they allegedly don't want to be there either.

I was the first time patient referred by my primary doctor... I had the worst experience ever with…read morethis place doctor came in after having me wait for over 47 minutes past my appointment time off frustrated with the last patient and I feel I took it out on me.. I felt very out of place and like I was not wanted there I was even asked. Why did I not go back to my regular orthopedic surgeon instead of go there me and my daughter both were very upset when we left feeling like we were treated very unfairly and nothing was accomplished, I will never recommend or go to this place again

I have been anxiously waiting for my appointment with Dr. White as I have several different back…read moreissues, living my life in horrific pain as well as Cervical Transverse Myelitis, which is basically like a spinal injury that will never heal. Recent MRI"s also showed a spot on my brain which has me very concerned and scared. My appointment with Dr. White did not contain Dr. White. I wish they would have told me this when I made the appointment. I saw a PA, Medical assistant and someone that was shadowing. They were unable to answer any of my questions but said there was nothing they could help me with and that the doctor is very conservative. I will need surgery on my buldging disks in my lower back at some point but for now, I will continue living in horrific pain. Oh, by the way, He can't address the spot on my brain but....... he is a brain surgeon???? They offered very limited information, gave me no guidance or support and gave no direction as to what to do next. My experience with this practice was a huge let down and I would never refer anyone to see this doctor.

Arisellie and Ingrad were great. Ingrad his nurse was informative and thoughtful. She answered my…read morequestions and explained things to me and my wife. Dr. White was friendly and straight forward with me. Explained my neck issue is severe and was concerned about me to the degree that he advised me to wear a neck collar immediately when driving or walking due to I could be paralyzed if I have an accident. Will be having surgery in a month or so. Very thankful to the staff and Dr White Mrs Arriaga.