So disappointing.. For starters, I was quoted a different price (lower) from the daughter when…read morebooking my appointment. When dropping my cat off I asked her to shave his legs down as much as possible. They didn't even touch his legs. They also shaved his Maine super uneven and tried to cover it up with a large bandana. I also told them to be careful not to shave off his nipples, two were clipped. Honestly , they're lucky my fiancé picked him up because I wouldn't have paid more than $25 for this cut. Will not be returning or recommending.

This place has THE WORST customer service I have ever seen in my life. Be very careful if you go…read morehere. I came in with my Australian Shepherd and just wanted a wash and her nails trimmed since they were scratching everyone and everything and she smelled like rotten fish. I just didn't want to wash her myself. I was asked if I wanted a cut and I told her maybe just a little trim around the butt because it was getting long and going potty was starting to be a mess. She asked if I wanted anything on the face and I said maybe a tiny bit but I liked how fluffy she was (one of the main reasons I chose an Aussie) and didn't want that to change. I was shocked when I picked her up because she was shaved very short, and horribly too. I think it's great the woman who serviced my dog is trying her best at English but even with a small language barrier, "trim" should not have been misinterpreted to "shave" for a groomer that claims to have been doing this for a long time. Trim and shave are two completely different things. I didn't say anything when I picked her up because I was in shock and was fighting back tears because my once incredibly fluffy dog was shaved and looked like a rat. I didn't have it in me to fight about what I had wanted and what I got. I paid (it was done and couldn't be reversed) and went home and cried for hours. Australian Shepherds have a double coat. If you google double coats, almost every result will highly advise that you DO NOT shave this type of fur unless it is matted beyond repair because overly matter fur causes more harm than shaving it does. She is a 5 month puppy and I brush her at least once a week, so she was not matted at all. Here are the many reasons NOT to shave double coats It changes the coat texture- my dog used to be super soft and not even a full week later her hair turned course and stiff, making it much less enjoyable to pet and cuddle with her. It will mess with their natural cooling and heating process It can irritate the skin- she has been scratching herself constantly since I picked her up. It is more likely that the hair will matt in the future It is not guaranteed that it will grow back, and if it does it will not grow back the same or evenly -since she is a puppy it is more likely it will grow back, but there is no guarantee. It could grow in patchy which makes it more likely I will have to continually shave her, or it might not grow back at all. It doesn't reduce shedding, it just changes the length of hair that is shed. Can cause hair loss and skin conditions- I don't know if it was the products used or if it is the fact that she got shaved but she has dandruff now. There also were two bald patches and they have increased in size since I brought her home. Increases the risk of sickness and skin cancer. Most groomers refuse to shave double coated dogs even upon request, and I didn't even ask them to do it. Had I known this business liked to shave, I would have gone somewhere else. All I wanted was a wash and trimmed nails, so I just went to the first place available and in my case it was a mistake. Not only was she shaved without my permission or request, but she was shaved horribly. People are politely judging me say she is still cute but when I tell them it was unwanted they immediately say that it looks like the person didn't know what they were doing and that its a hack job. I have found two bald spots which are increasing in size, it's uneven in multiple places, and there are chunks missing all over. I did go back in a few days later and they did refund my money. She told me she has been doing this for many years and worked with almost every type of breed, but I honestly have a hard time believing that in this situation. A well versed groomer wouldn't shave this type of dog without asking clearly if that's what I wanted, or just based on a trim around the butt being requested. I am grateful I got my money back, but I am far from happy with my service. I am even more upset about the customer service I have experienced. 8 hours after I went in for a refund, they sent me a condescending private message telling me they didn't see anything wrong with my dog and they were wondering why I hadn't removed my review already. 8 HOURS after I went in. I am a busy person and while I planned on adding that I had been refunded at some point, 8 hours is not a courteous time, and just because I was refunded does not change that was shaved without me asking. She also has been commenting false claims about our interactions on my Facebook review and playing the victim. Maybe they enjoy their dogs with the teddy bear cut but they should not impose what they think dogs should look like on their customers and then tell them they are wrong when it's not what they wanted, and IS a choppy cut.

Love these guys! I can feel the sincerity in the quality and…read morecare they extended towards my lil bitches My bitches always look awesome after their grooming appointments and I love the way the interact with them So sweet! Karla the staff at the front desk are always a delightful and responsive.

We brought our shih tzu, Jimi Hendrix here last week for a bath and cut. Overall, they did a great…read morejob. They gave him a summer cut, which is what I asked for. But his ears were kept a little long, not bad. I though the price was reasonable for his breed and they were good to call as soon as he was done. It took about 1.5 - 2 hours, normal for our dog. The owner was very nice and we talked about RV travels.

Absolutely yes! I give the ladies in her big praise They took care of a very spicely kitty,…read morehonestly I expected a call saying sorry this can't be done and instead I got a happy cat returned beautifully groomed at a fair price. I will always and forever recommend them. THANK YOU FOR BEING TRUE ANIMAL WHISPERS

I absolutely love Crazy about pets. The staff is friendly, knowledgeable and they do a fantastic…read morejob! Thank you for treating Max and Stella with love.

I took my doodle puppy in for his first grooming experience and they did AMAZING! He was so happy…read moreand comfortable there, and coming from a timid puppy that's saying a lot. and not to mention he was ADORABLE! The cut on his paws was perfectly round, his face was perfectly round with lots of room around his eyes! 10/10 do recommend!

I have been bringing my dog to this pet groomers for sometime now and they're the best. The workers…read moreare awesome and my dog always comes out looking the best! The waitlist is long but worth it! They do so well with my Akita and my Akita listens. The pricing is also fair especially for my 90lb dog. Thank you

Our groomer is fantastic. Maggie is so patient, she always does a great job!…read moreThank you for all you do.

I do not recommend the Unleashed Dog mobile business to anyone who owns a dog. Our dog is a…read moreschnauzer, but he was left looking like a rat. The groomer only took an hour and a half to groom him. Yes, our dog was matted, so I understand why the body was cut short, but he did not invest time in making his face look like a schnauzer. He rushed and didn't seem to care about what I had expressed to him. He even came to the door--needless to say, I was running a few minutes behind schedule--and took our dog because my special-needs adult son opened the door. He could have waited a few minutes or called me.

The service here is less than friendly... and very difficult to get on the phone. On multiple…read moreoccasions I sat on hold for 10 minutes waiting to see when the next available appointment would be, and more than half the time they forgot I was on the phone so I would have to hang up and call again. Personally, I get a better deal, faster booking, better cuts, and nicer employees going to Petco grooming. Would not recommend to my friends.

They cut my dogs hair terribly! They left spots with no hair. it is not the service I expect at…read moreall! They do bad service and charge way too much. not worth it.

Our pooch Bennett is now 2 years old and has the best disposition and is super affectionate to all…read moreof us (I'm his person since arriving here with us). Lisa truly has the best bernie doodles as my girls say than any other breeder I interviewed. We would not hesitate purchasing another amazing dog from Natural Goldendoodle! Just look at our Bennett!!

My sweet girl, Willow, is 12 months and the best decision my husband and I could have made. As…read morefirst time dog owners, Lisa made the process so understandable and seamless. She took the time to get to know us and help us pick the perfect puppy that fits our lifestyle and goals. Lisa stayed in contact every step of the journey-- you can feel the love, joy, care, and passion that goes into the puppies. I know multiple people who have puppies from Natural Goldendoodle -- all had the same experience. Willow truly is an adventurous, loving, and smart girl who fits into my family perfectly. I highly recommend and will be a repeat customer if it is ever time to get Willow a friend.

So glad I found SPAW! I have two little dogs that need grooming every couple of months and I had…read morebeen taking them to chain groomers, and it would take hours and they would both get really skittish and nervous afterwards. I love that SPAW comes to your location. Most important Susan and Fletcher did such a good job with both my dogs. They obviously love dogs and are very skilled at what they do. I could tell that my puppies were comfortable with them. They both looked great after their groomings. Definitely recommend and will continue to use SPAW!!!

Our dogs were groomed well, but the lady that came & groomed them was clearly unhappy to be there &…read morewas very unpleasant & unprofessional. Service with a smile was not a trait her services held up