I found Pure Clean Professionals through a Facebook group and contacted them in July 2021 to do a…read moremove out clean. When I say that it was one of the best decision ever, I really mean it. They were so responsive and professional, we were in a time crunch and they really worked with us. I was so amazed that I recommended them to my friends. When moving into a new place, I contacted them again and they so willingly squeezed me in. I really love this family owned and operated company -- if you're looking for someone to clean your home, move out, move-in, routine, etc., this is the company you want doing the job. I would recommend them to anyone.

Very happy with their prompt, courteous and thorough service. Plan to engage for recurrent service.,read more

Mission clean is not only capable but very reliable and quick to respond. They have been cleaning…read moreour home for a while now every 2 weeks and I couldn't be more happier with the results.

Marco and Tommy cleaned our rental home yesterday morning. Did an excellent job. They were quick…read moreand efficient. The provided a military discount which was very much appreciated. They helped make our move out smooth and an easy transition I would reccommend their services again.

Mike with One Stop finished cleaning our carpets earlier today. Was on time, professional, honored…read morethe original quoted price, did not try to up sell upon arrival, was couterous and did a great job. Well done. Highly recommend!

Super responsive, kind, flexible and absolute fairly priced. Will continue to use them and highly…read morerecommend to anyone in the Williamsburg area!

From the owner: We love what we do and we strive to keep our prices affordable for everyone. We are a safe space…read moreand open and accepting of everyone and every situation. We would love to help you with your cleaning needs and build a custom package to fit what you need done. Please feel free to reach out for your free quote today!

you may want to recheck that. particularly if you're bonded…read more it's true. and I can prove it publicly

Overall, I was unhappy with my experience with Colonial Cleaning Company. I hired them for a…read moremove-out cleaning and a carpet cleaning as well. I was quoted $175-250 for their move-out cleaning and $175 for carpet cleaning. On the phone, I was told that if during the initial inspection of the apartment before cleaning was done, if there was any additional fees due to needing to do extra work or anything more difficult, then they would tell me before getting the job done. I explained several times that we already moved to our new address and lived an hour away from the previous home that we were getting the cleaning done at. I planned to drop off the keys to my previous apartment's leasing office after they finished their cleaning because we have no reason to be in Williamsburg afterwards. Initially, I was informed of a 1:15 scheduling, confirmed via email. Yet, a day prior, I was informed of two potential time slots: 11am-12pm and 12pm-1pm. I urgently called to coordinate due to my hour-long drive, but had to leave a voicemail. They later texted confirming 11am arrival, with the carpet cleaners arriving around 12pm-1pm which I was fine with, I just needed to make sure I let them in and could turn the A/C on for them. The day comes and the two cleaners arrive at 12pm and they were very nice. I opted to leave, understanding they'd prefer not having someone staring at them the whole time. Before departing, I emphasized the need for a call upon completion due to me living an hour away to the gentleman. After two hours at a nearby coffee shop, I returned with water for the cleaners, as it was a hot day. Upon entering, I encountered the gentleman again and explained my intention, but he reassured me that I didn't need to do that because they took a lunch break just before and just came back and that, "[he] knows [I'm] just [there] to check the apartment." I found that somewhat rude, but I laughed it off and left the water on the kitchen counter and went to my car for the remainder of their work. Around 3:50, I noticed their car leaving, surprised by the absence of a call. I assumed they might have gone to their office. Despite the situation, I entered to check. My calls to the company went unanswered, causing concern as their closing time neared. As I waited, I inspected and found dirty baseboards, lingering hard water stains, and filthy window ledges. While their shower cleaning was impressive, I spent 45 minutes cleaning, using only water and paper towels. It was frustrating to handle tasks that were supposed to be covered by their advertised service. Adding to the frustration, I wasn't informed about the payment process, causing additional worry. Despite multiple calls, I received a text at 4:47pm stating they were done and an invoice would follow via email. I hurriedly dropped off my apartment keys before the leasing office closed, feeling disappointed by the lack of a courtesy call. Hours were spent waiting, confined to my car. Eventually, the invoice arrived--$300 after a $100 deposit, down from an initial $400. Upon receiving a text about the invoice, I requested a call due to service dissatisfaction. Suddenly, a $375 invoice arrived, that seems a bit fishy. Furthermore, the way it was explained to me on the phone when scheduling was that it was a flat fee of $175-250 but, I find out it's an hourly charge after receiving the invoice. While I left a voicemail expressing my discontent and asked for contact, I later learned about voicemail issues. Prompt communication about this matter would have been appreciated as a customer. Regrettably, their communication fell short. Sharing my concerns only led to promises of passing them along and a halfhearted comment about potentially receiving another invoice with a discount. There's been silence. Although their team is friendly, I feel let down. I hate complaining, but when I am brought to tears because of a company, I need to speak. I can't help but wonder if I might have been disregarded due to being a non-repeat customer moving out of their area. I aimed to simplify the process, yet I felt like an inconvenience. Amidst trying to reach them and manage other tasks, I found myself overwhelmed to the point of tears. I beg you, Colonial Cleaning Company, not to subject another moving-out customer to this ordeal, especially those with families to care for. The moving process is taxing enough.

Highly recommend CL Cleaning Group. The owner Carolina is fantastic! She's very communicative and…read morequick to reply. If something is not up to your standards she will not hesitate to make it right. They completed a move out clean for me and I was very pleased with the results. They also take Covid-19 seriously and wear masks at all times. I will definitely use them again in the future!

Carolina was very responsive to my interest and they did a great job of a deep clean on their first…read morevisit. They are reasonably priced. I highly recommend this cleaning service.