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    James Steele Tree Service

    5.0 (1 review)

    Services - James Steele Tree Service

    Tree care services

    Tree pruning or trimming

    Tree removal

    James Steele Tree Service Photos

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    8 years ago

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    Monster - Unauthorized cut tree

    Monster

    (69 reviews)

    Unfortunately, I cannot in good conscience recommend this tree company…read more While the price was good and they came and removed the tree very quickly. The problem is that they run through a call service. The number the arborist/estimator contacts you from is a no response text. My husband and I weren't happy with the total outcome of the job and wanted someone to come and look at it. Called twice was told the first time the arborist would be there the next day to look at it. He never showed or called. Called again days later. This time the call service told my husband the arborist would call him back to discuss what we felt wasn't done. Never heard from them again. Except via email to repost the invoice to get paid. Won't be using them again. After posting this review on Google reviews they contacted us multiple times. My husband had already spent two full days cleaning up their mess. They should have contacted us back when we had called repeatedly not when they saw the review. That is not how it should work!

    used them twice in the past but now they were sold and not good. bad communication between their…read moredepartments and kept emailing and text ing me being pushy. I had them redo the proposal with a discount and taking out a trimming for a shrub ($300) once I paid the deposit I didnt hear from them and I had to contact them. They said 2 weeks or so. funny the scheduler before that said they had a crew ready even before I paid the deposit. a crew showed up wo notice and did the work. of course the same day they asked for a review and sent the bill

    Keystone Tree Expert Co

    Keystone Tree Expert Co

    (4 reviews)

    I would recommend saving your $75 "consultation" fee and just work with your landscaper or whoever…read moreis going to actually do the work. Keystone doesn't do the work just consultation then you have to work with your landscaper that basically tells you the same thing (I wasn't deceived on this just an fyi) . They came out just looked at the ground said it's too wet didn't actually test it or dig any soil out....my landscaper came out a few days later did a thorough test and determined a different solution. I wasn't going to review as not really on them as they did their " consultation" but when I tried to just discuss this with a lady when I called them back she was almost comical rude in response, wild...

    I asked Keystone to prune my flowering pear tree and was disappointed with the result. I thought it…read moreshould have been pruned more. BUT, when I called (spoke to Lynn) and expressed my disappointment, I did not get an argument or a disinterested response. I was surprised and delighted when Lynn told me they would come out again and wanted me to be happy with the work. They have been in business for 50 years, it is a family business and they care about their customers. Imagine that in this day and age! Lynn said the arborist would call me that afternoon, and sure enough he called. Herb came to the house on Saturday morning, explained why some of what I wanted done would not be good for the tree, and said he would be back during the week to do some additional trimming. As he said, you can always cut more but you can't put it back together if you cut too much. I am very happy that I picked Keystone for my tree work and I plan to use them for years to come. I would highly recommend them to anyone who needs the services of an arborist!

    James Steele Tree Service - treeservices - Updated May 2026

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