In a world where people are quick to complain, I felt it was important to rave about an incredible…read moreexperience I recently had with Radiant Dental. I had a dental emergency (a crown that fell off after only 4.5 years) and my regular dentist of the past five years couldn't fit me in or even help find an appointment within a week. To say I was in pain and losing hope would be an understatement. After my seventh call searching for an emergency dentist, I reached Oreana at Radiant, and everything changed. She was incredibly kind and got me in within an hour. When I arrived, the front office staff, Faith and Abby, were so welcoming and had me registered quickly. I was brought back almost immediately by my hygienist, Natalie, who was beyond compassionate and attentive to my pain and sensitivity. Then Dr. Williams stepped in and truly restored my faith; not just fixing my crown, but showing what exceptional care and service should look like. Within an hour, I was examined and my crown was repaired. Absolutely amazing. The moral of this experience: when one office falls short, don't lose hope. Sometimes you're led to a team like Radiant that truly values patient care and customer service. I am beyond grateful for how they handled my emergency, and they've earned our family's business moving forward. Thank you Radiant Team!

I had serious problems with Radiant. 1) They charge 3.5% on…read morecredit card purchases. So if you get $5k worth of services, you are paying $150 more in credit card fees. By law a vendor can charge up to 4%, but they are supposed to tell you up front and they never did. I found out after I paid it. 2) They also sell clear aligners, which should be an orthodontic procedure for many reasons. I eventually switched to braces with a nearby orthodontist. 3) They also charge $50 per hour cancellation fee. So if they think your procedure would have taken 2 hours, that would be a $200 cancellation fee charged to your credit card on file.