Finding the office was alright, walking in was a very pleasant experience. Staff is kind, professional and helpful. I came in to meet Dr. Pertsch for an overview of my EMG results and other care as discussed. I have a few more visits and I am grateful it's here. read more

Dr. Pertch and his staff are WONDERFUL!! I'm only 1 week post op. So far, so good. I will complete after, when Iam complete again.f read more

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Great care. Very thorough. Extremely well organized and great staff. Thank you Dr. Pertsch!

Fantastic doctor and amazing team. Always feels so welcoming by entire staff. Super clean exam rooms, I need to go see the crew soon

Dr. Pertsch does not listen. Does not get one's name right. Kept me waiting for 45 minutes without any explanation. Then 100% dismissive. I would run the other direction if getting a QME from him. Does not analyze and then he summarizes inaccurately. Not good attention to detail. In my opinion, he has abysmal attention to detail and inability to report back precisely. Please go to someone else. Not nice! Did not even look at my X-rays. He did not answer, but ignored my questions. Rushed and terrible mannerisms. Very discourteous. read more

I don't know when Dr Pertsch became a full fledge plastic surgeon doing every aspect of full body plastic surgery. When I saw him approximately 20 yrs ago initially it was to do surgery on my hand because as his sign stated he was a "plastic surgery hand specialist" and he ended up doing perhaps between 2 and 4 hand different hand surgeries on my right and left hands and for that I give him 5+ stars. He is amazing, a total rock star, my hands to this day have had no repeat issues and he left no visible scars anywhere! After all those surgeries somehow in our conversation an issue with my breasts and stomach came up, as I had given birth several times and breast fed several children. In the end I ended up having him do liposuction on my stomach - the results where horrid. I was left uneven, lopsided and bumpy and since I had to choose between my breasts and stomach at the time since I couldn't afford both and could struggled to afford the lipo, I was stuck with the results of that procedure for over 20 years covering myself and hating myself. So what I say to anyone looking to do any type of body revision procedure or surgery. Do your homework, research the Doctor, his education, his specialty, get references of his actual patients and call them, talk to them and if you can't get numbers, then don't go to that doctor. A good doctor has patients that are willing to talk to prospective patients - always. If you don't take the time you have only yourself to blame for the results you end up with. This is not the place to try to save money. You do get what you pay for, however don't think that expensive equals quality work either. You still need to do your homework. If you need work done on your hands - I def recommend Dr Pertsch. This is just my opinion based on my personal experience. read more

I am amending my review temporarily. After complaining he is trying to fix an insurance issue.

Office never returned a call/email after a week. Several good alternates so will start looking, he may be a good doctor, but I may never know (ha). Hey office staff, get on the ball your letting your boss down. Will def change this review should I ever get a call back and actually see the doctor- read more

I came to Dr. Pertsch after breaking my nose playing rugby. My breathing was bad, my allergies were terrible, and my face just didn't look the same. Dr. Pertsch gave me my confidence back, fixed my breathing, and my allergy symptoms became much more manageable. I've experienced zero complications after surgery and the whole process was quick and easy. Also, the office manager Alley is great! She was very supportive and quick to answer any of my questions. The best thing about going to Dr. Pertsch is that Alley is very flexible in communicating through multiple platforms. Whether you prefer text, email, or phone she is accommodating for each patient's individual preference. **It's important to remember that even if you get rhinoplasty for breathing problems and to correct damage done due to an accident it is still considered cosmetic surgery. Don't expect insurance or medical reimbursement plans to help you out.** read more

I've been getting Botox and filler since they were invented... Over 25 years. I have to say hands-down Dr. Pertch is the best person I have ever received these treatments from. My lips look fantastic , the furlough between my brow and my crows feet are greatly diminished. I couldn't be happier. I also want to add, that this is an extremely safe environment. The ventilation system is exceptional. read more

he doesn't listen and after waiting so long he didn't' take his time.I even felt he was so rude too me!

I have been wanting a breast augmentation for many years and finally took the plunge! I had been looking on line for many months and made inquiries by word of mouth from friends and colleagues. I finally called Dr Pertsch's office and got a recording and thought I may not hear back due to COVID. Alley called me back within a couple of hours and I had my first appt by zoom within a couple of days. I cannot express how comfortable Dr Pertsch made me feel! My ore-op was scheduled and we completed my 'sizing'. My surgery was a few days later and I cannot express how thrilled I am with the results!! I totally recommend Dr Pertsch and his staff if you are looking for professionalism and excellent, friendly service!! Thank you Dr Pertsch for making me feel beautiful!! read more

There is no other plastic surgeon I trust more than Dr. Pertsch. He is very knowledgeable has extreme attention to detail and makes you feel very comfortable. The first surgery I had was in 2011. I had been referred to him by several of my friends and colleagues. I underwent a Breast augmentation revision. I was extremely happy with the results. In 2017 I went in for Rhinoplasty and chin implant. The final result came out just as we discussed I could not be more pleased with my results. Thank you so much Dr. P and Alley for all your help and making me feel so comfortable through my procedures. If you want a procedure done correctly see Dr. Pertsch. Highly recommended. read more

Dr. Pertsch is a Hand Specialist. He and his staff are all personable. During my consultation w/Dr. Pertsch I felt he wasn't that skilled, or limited, in certain areas of cosmetic surgery and that hand surgery was more his specialty & cosmetic surgery a lucrative side hustle. Just my opinion. He's an older guy and does a face lift in two separate stages (upper & lower) instead of all at once (maybe because he tires easily?). I don't mind two stages but some may prefer to have a facelift all at one time. I have had cosmetic surgery in the past & consulted a few plastic surgeons so I am savvy on most procedures, especially on what I have had done & currently want having done. Two touch-up procedures I asked for him to do, and was no problem w/other surgeon I recently consulted, he said he preferred not to do those procedure. I was disappointed & decided too many Con's not to have him as my cosmetic surgeon. Best go back to app *Real Self to find two more surgeons to interview before I make my final decision. read more

I am a physician who needed hand surgery. As a surgeon myself, I feel qualified to review Dr. Pertsch and his 0ffice. It is beyond the 5 Star. Professional, Clean and the Staff is friendly and helpful and pleasant. But the real and most important thing is the skill of Dr. Pertsch. He is excellent and skilled in every parameter and I would not hesitate to recommend him for any type of plastic surgery. In this day of big clinic medicine the personal attention and focus of a superior private office can't be matched. read more

I'm really happy with the results of my neck lift, face lift, and eyelid lift and pleased that I chose Dr. Pertsch. He is a skilled plastic surgeon and a real straight shooter. By that I mean that he didn't try to schmooze me into surgery. Instead, he did an excellent job of describing the results I could expect and preparing me for the procedure. Perhaps the best indicator of success is that my friends think I look great. Several people have spontaneously commented that I don't look as though I've had "work done." I was out and about in public less than a week after surgery, with no weird stares. Best of all, I've lost my little old lady neck and feel that I can genuinely, honestly take 10 years off my age. read more

Where do I begin... Dr. Pertsch and his staff are BEYOND incredible!!! From the moment I met Dr. Pertsch I could tell he has a kind soul, is caring, accommodating, is extremely knowledgeable, attentive, patient and most importantly he gives his full and undivided attention... He listens to you. My first apt. was a consultation for Botox. I was skeptical being that I already had a lady that was doing my Botox for years. I spoke with Alley, she assured me Dr. Pertsch knows what he's doing, that he is gentle and takes his time. Boy, was Alley on point! Dr. Pertsch studies your face in a way you don't even know it. He's analyzing where the Botox is needed by facial expressions and the muscle movement. Alley couldn't have been more right! The BEST Botox apt. I've ever experienced. He was gentle, took his time, asked if I was Ok during the injections. The most natural looking Botox I've ever had. I've continued to see Dr. Pertsch for my Botox injections and loving it, very impressed! As I got to know Dr. Pertsch, I was contemplating having some cosmetic surgery. I had never been under anthias... but knowing I was in Dr. Pertsch hands from beginning to end I went ahead and booked the consultation and surgery. He goes over everything piece by piece, area by area with great detail until you are comfortable, confident and happy with the results from the consultation. Alley then scheduled my apt in a timely manner a couple weeks later. Being that I was still a bit nervous Alley pretty much held my had through the entire process. She spoke with me on multiple occasions. Her kindness and caring heart made the process super smooth! Dr. Pertsch is brilliant, he has a vision of perfection before he even starts. I'm overjoyed with how everything looks. The aftercare was also a breeze. I healed very quickly due to the instructions and how gentle Dr. Pertsch works with the face and body. If I could give Dr. Pertsch and his staff 10 stars I would. If you are contemplation about calling to book an apt for a consultation for anything cosmetic... DO IT...I can guarantee and well assure you you'll be 100% glad you did!!! He's impeccable... read more

Dr Pertsch operated on my hand, for a carpel tunnel compression. Excellent results. He and his team answered all my questions and provided excellent care. read more

I had a wonderful experience with Dr. Pertsch. It took years to finally decide that I would get cosmetic surgery. I was scared of the stigmas the possible pain and the cost. I couldnt' have asked for a better experience with Dr. Pertsch and his staff. I found him to be professional, thoughtful, thorough, caring, humble and honest. I felt comfortable in choosing him as my Dr. He made sure to give me realistic expectations about my procedures but he also made sure to thoroughly go through all the different options and possibly ways we could go about getting the results I had hoped for. He didn't rush me and took as many secondary appointments as needed before the actual surgery. I felt with other doctors I talked to, they rushed me and I felt that to get the desired results, I would have to do a ton of surgeries. I didn't feel that Dr. Pertsch was trying to just sell me surgeries. I felt that my concerns were the most important thing to him. In the end, we ended up deciding on a few things I hadn't considered. I felt he was incredibly knowledgable and I really appreciated how he took the time to go over everything with me. I know Dr. Pertsch, as with most doctors, will be quick and concise but I still felt he was warm and compassionate and he still made sure to make me feel at ease. I have a tendency to talk a lot when I am nervous and he didn't rush me or make me feel bad as other doctors had. We didn't have time to talk about small things but he was tactful and thoughtful in his approach. His office staff is amazing. The wonderful things being said about Alley are true. She is amazing. She was incredibly conscious of my needs and made me feel well take care of. I was particularly worried about how I would perceived after getting surgery, but Alley listened to me and talked with me and made me at ease about all my worries. She really cares that everyone who comes through have the possible experience. She was deeply invested in my experience and incredibly attentive to my needs. She also made the process incredibly easy. She is organized, caring and just overall amazing. I think you can't ask for a better office. There is something so comforting about a staff that works so well with the doctor. I could tell that I was going to be taken care of just by my initial impression and I was not disappointed. Dr. Pertsch was also able to help with some additional medical needs concerning a septum and turbinate removal in order to make breathing easier. We had to jump through some hoops with financing but Alley and Erica took great care of me and were always getting back to me quickly with updates about the process. Of course surgery can be expensive and it's unrealistic to expect otherwise. Overall I felt that they were more concerned with making sure they could everything possible for me rather than just making their paycheck. I felt I was given a reasonable price and it was actually better than I had expected. I also feel that he gave reasonable expectations in case I am not happy or we need to do more to get the desired results. Surgery was great, very thorough directions were given and even after I was really encouraged to call and that Dr. Pertsch would get back to me immediately during my recovery with any concerns. I ended up calling him during a holiday week and he still made sure to address my concerns. Again, I felt I came first and I have not had that experience with most doctors. I jokingly said to Alley that I wish I could have more surgeries just to keep working with them all. But that is how great my experience was. It's hard to say that a surgery is a great experience but I felt that they are determined to do their best to make you feel that it can be as good as it can. I definitely recommend Dr. Perch. He is knowledge, detail oriented and caring. Safety was a top priority and I felt his office staff made me feel like I was their top priority. read more

I came to Dr Petresch to get my lip fillers done. Needless to say I am beyond thrilled with the what he has done. This doctor has magic in his hands and my lips look beyond perfect just the way I wanted it. Setting up the appointment with Alley over the phone was a breeze. She is the sweetest and the most kindest person I have met. She even followed up with me after my appointment.Needless to say I will be coming here for all my cosmetic needs . They followed all covid protocols and I felt very safe going into his office. I would highly recommend Dr Petresch!!! read more

So I had a ligament in my hand detach (not due to any injury) in 2009. I had surgery done by another doctor in Burlingame. The doctor decided to try to work with the messed up ligament left in my hand and put an anchor. Well, needless to say, 3 weeks later I had severe pain and was told the ligament repair did not work. I was left with a horrible scar and a popped bone in my hand. I decided to get another surgery in 2012 due to still having pain. I went to Doctor Pertsch for a consult. The gals in the office are super friendly and went out of their way to help me get the surgery approved by my insurance. I came back with in two weeks for my surgery. The Doctor took a tendon out of my forearm and placed it in my hand. I also had a temporary pin put in so that the tendon could not move during the healing process. He went over the prior scar so I didn't have to have a new one on my hand. I have tiny scars on my forearm but they are small and fading. I am happy to say that I have not had any pain since the surgery! I have full ROM and its great! Dr.Pertsch is awesome! He has a good sense of humor, is greatly professional and knowledgeable. read more

I'm very happy that I went to Dr. Pertsch for 3 plastic surgery procedures. I love the way I look now. Dr. Pertsch discussed all the available options with me and offered as many follow-up appointments as I wished without any additional cost. The wait at the office was usually less than 5 minutes long. I highly recommend Dr. Pertsch. read more

DO NOT EVER go to Dr. James Pertsch for any medical procedures. I had breast augmentation surgery performed by him 10 years ago and 3 years after having the surgery, I developed excruciating pain in my left shoulder blade. I went back to Dr. Pertsch for a full year and a half (crying each time) asking him if the pain had anything to do with the heavy weight of the implants. I have a petite size frame and he allowed enormous size implants for my frame. (36DD)The pain became so severe, I pleaded with Dr. Pertsch to remove the implants, as I was 150% certain that the pain was a direct result of the weight of the implants on my frame. Over the many office visits I had to try to resolve the pain issue, Dr. Pertsch always dismissed my pain and told me the pain had "absolutely nothing" to do with the implants, but, was unable to tell me what was causing the pain. After a year and a half of going to him for help, I finally got smart and went to a wonderful Dr. in San Francisco who the moment I saw him said, "the pain was a direct result of the heavy weight of the implants on my small frame". To further validate this new Doctors findings, the moment he removed the awful implants performed by the unethical Dr. Pertsch, I was immediately pain free. I can only hope that this posting will prevent another Innocent person who wishes to enhance their look by getting breast augmentation, the severe pain that I went through and put my family through as well. PLEASE, PLEASE DO NOT GO TO DR. JAMES PERTSCH IN SAN MATEO, CA AND PLEASE TELL ALL YOUR FRIENDS AND FAMILY ABOUT MY EXPERIENCE. read more

I am completely shocked that anyone would be disappointed with Dr. Pertsch. I have been his patient for the last 9 years and have had three procedures with results that exceeded my expectations. Whenever a friend is looking for a plastic surgeon I always tell them about my experience at Dr. Pertsch's office. The way I was treated by his nurses after the operation I will never forget. I was treated like royalty. They were caring and genuinely nice to me. Dr/ Pertsch is very maticulous and extremely professional. He listens and will take as much time is necessary until he knows esactly what you want. He provides photos and you get to choose exactly what you want. I have consulted with other plastic surgeons in the past and they don't give you the option of choosing from photos, they just tell you you will get whatever they give you and that's not how Dr. Pertsch works. His office staff is also very professional and very experienced. read more

As a long time patient of Dr. Pertsch - I have the utmost confidence and trust in his expertise, professionalism, ethics, excellent judgment, and special attention and talent toward aesthetics and detail. His work has always far exceeded my hopes and expectations. Not only does he achieve beautiful results, but they have proven to last over time, as both my original breast aug and tummy tuck (2000/2006 respectively) have held up amazingly well. My breast aug survived two subsequent pregnancies (with breastfeeding) beautifully. And believe it or not, even my tummy tuck survived my last pregnancy - returning to post-op condition very soon after my son's birth. Doctor Pertsch really listens to what your goals are and is painstakingly thorough about how to achieve the best final outcome. He is an exceptional artist at his craft. He is very methodical and calculated in his decision making process, and at the same time Dr. Pertsch has a very caring, disarming, and comforting bedside manner. He is also Harvard trained and Board Certified. Very recently, Dr. Pertsch did my breast aug replacement and once again - the results are STELLAR. I couldn't be happier. If I could give ten stars for the life-changing results he's given me over the years, I absolutely would. read more

I really wanted to update my review for my breast augmentation surgery. I remember when I was researching doctors, I found a lot of good reviews posted soon after surgery but didn't really find any that let you know how everything was going after some time had past. Well I had my procedure done over one and a half years ago and I am proud to say that I am still a true fan of Dr. Pertsch ,and I am exceptionally pleased with my results. I can't thank him enough for how I feel and look. He is an Excellent surgeon! read more

Exceptional team, extremely clean and well-appointed office. As an RN, it's not be to be impressed by a physician, it's our conditioning. Sufficed to say, I was and remain completely impressed by Dr Pertsch-although he has no tolerance for small talk, he listens avidly, not a lot of time given his volume, he takes his time and is thorough in all details and minutiae. This is the doctor I would recommend all of my family and friends to, and that's saying a lot from one of my professional vocation. read more

This is my start of my third year of going to Dr. Pertsch. I have carpal tunnel in both hands and also had repair work done on one of my elbows. I am extremely satisfied with him and his staff. He is very professional,maticulous,and caring. His staff are wonderful too! My scars are almost nonexistant because he is so good! My sister has huge scars from her surgery of the same kind,so I am so happy with mine! I am always called back when I leave a message to speak to him or his staff. He returns calls on the weekend right away if I call. How many doctors do that? Not many that I know of! I highly reccomend him for any type of hand surgery. read more

I saw him when I lived in San Jose and he did an amazing job barely left a little line i cant call it a scar b/c it looks like a little fine wrinkle due to his amazing skills you would never know I had stitches! ! read more

I had a great experience with Dr. Pertsch and his staff. I felt very listended to (even though I wish I would have listened to them and gone a little bit bigger!) I was extremely nervous about going to the consultation, but when I got there, the nervousness faded quickly. Alley, his assistant, was extermely supportive and friendly. I got nervous after looking online at the size I was getting, and considered going smaller. I expressed my concerns and Alley asked me to come in that day to try more sizes on. I was there for another hour making decision.. They know its a serious decision and do not rush you at all. I, along with some of my family have all had a great experience, and great results from Dr. Pertsch. Highly reccommended read more

Dr. James Pertsch is an artist with correcting facial wrinkles! I have had this procedure done several times over the last ten years by other doctors, the results I received from Dr. Pertsch are the best!!!!!!! I am considering other procedures......will keep you posted. Liv read more

Dr Pertsch is the absolute best..!!! I've Been a very satisfied patient going to him for more than 15 years.. read more

Thank you for making helping me feel pain free after so many months of discomfort!!!

It has only been around two weeks after my breast augmentation with DrPertsch. I came in to his office about a month and a half ago because i had a previous implant job that was soooooo awful! I am a petite 5'5 110 lbs and i had 32D implants that my last doctor ( the death surgeron) "claimed" was under the muscle. I had a HUGE problem with my implants rippling and bottoming out. It was so gross my implants with hanging so low i didnt even feel like i had implants ( since you get implants to be perky and perfect) i had delt with this embarresment for around two yeard until i had the opportunity to get them fixed. I had looked at a few surgeons before dr pertsch but was turned off by their "fame" factor (the ones that say, "oh i've been in this magazine, or i have been on this tv show") which was the exact mistake i got myself into the first time with my first dr. I was BLOWN away by Dr. Pertsch's ressume! Presidential scorships, years or internng, years of personal practice....the list is long! Anywaaays, to the juicy stuff! I went in for my first consultation and thats when i met dr. Pertsch's asistant Alley who is SO amazing! She helped me with all my finances and paperwork and always made sure i always had updated appointment info. Alley is soooo sweet and so relatable, you can go to her for anything! Anytime you need a girl to talk with on your need some extra reassurance, shes's there! And she ALWAYS returns me emails! (even on sunday at 9pm!) Again i will say Alley and the rest of dr pertsch's staff are amazing! During my consultation dr pertsch said my unfortunate sad boobs could be fixed! (my words not his :) ). He suggested to get a product called Stratisse or Stratise which he explained is an internal bra which will prevent any bottoming out and reduce the sight of rippling down to almost nothing. I was very hesitant at first because i didnt like the idea of an additional material being put inside my breast..(aside from my implants i live a very healthy and natural lifestyle and dont like anything un organic) but he assured me that its made from a material that automatically forms to my body, meaning my body wont reject it i guess because its stuff already found in the body? Im not sure exactly, Dr.Pertsch explained it a lot better, but anyways i decided to do it. This was going to be my second breast surgery (im newly 23) and i told myseld NO MORE after this! So i wanted them to be perfect! So i gave dr.pertsch the thumbs up to work his magic. They were able to fit me in about a month after my first consultation for surgery which is super fast! The surgery was held in dr.pertsch's personal surgery center right next to his main office which was so convenient! The next thing i remember i was getting wheeled out with new boobs! Best day of my life. Recovery sucked as usual but i made sure to work out my chest and arm muscles a month before surgery which i highly recommend, which made the pain less because i felt strong where my implant was put(under the muscle) I was recovering for about a week straight of strickly sleep and couch patatoe lounging...watched about 1000 movies and always ate and drank water like crazy. What really amazed me through this sensitive time was anytime i had a crazy pain or anytime i thought i would die, i called dr pertsch ( sometimes calmly, sometimes very spastic) and he would ALWAYS return my call within 2-5min. He gives you allllllll of his persoanl numbers i.e cell home pager ect so you can always reach him if you need to. I probably called him everyday after my surgery freaking out about something and he never made me feel like i was bothering him or i was overly dramatic. Instead he would fit me in to see him that day or immediatly the next morning if i called at night and he would check things out and show me my craziness was all in my head. This communication thing was so important to me because my first dr was immpossible to get in touch with..even the day after my surgery and my implant deflated! I didnt hear back from him for like 2 hours. Omg dissaster! So not the case with dr.pertch! I finally went back to work after a week and 2 days of resting and am literally BLOWN AWAY at my results! The transformation dr. P did with my boobs is so unreal i literaly think my breasts are perefect.. (i can always find a problem with something...im very nit picky) but not here! My boobs are perfect! There so good i have never felt this great about my body ever. All my girlfriends who knew me before and see me now are sooooo jealous :) just what i wanted! I cannot stress enough how fantastic this whole experience has been for me and how life changing it has been. I wanted to look like perfect barbie and thats exactly what i got! Now i know i said i was done after this boob job, but dr pertsch is so amazing its going to be hard to resist! He will treat you like a princess! Which we all are :) thanks again Doc! And the rest of the staff! Sooo amazing! read more

I had a rhinoplasty done by Dr Pertsch almost 18 years ago over the past few years I had seen changes in my nose. I recently went to a plastic surgeon in Palo Alto who after an extensive examination stated that the doctor who did my rhino 18 years ago did not properly hold up a portion of my nose so it is actually collapsing. I will now have to spend 11k for revision surgery. Because this is so devastating I will be seeking a second opinion on 10/23. I will keep everyone updated!! read more

The person who answers phones is out of line and incredibly rude. She had so much attitude with me when all I was trying to do was obtain records for an old patient. She ended up yelling over me "I CAN'T HELP YOU". Wow, a simple polite and PROFESSIONAL "no" would have sufficed. I can't believe someone like that is even allowed to work there. Absolutely ridiculous. read more

Dr. Pertsch performed surgery on my hand for arthritis on August 11, 2015. I am so thrilled with the results. No more pain when I grip things and I have regained full use of the hand. Thank you Dr Pertsch and your staff for everything, I would highly recommend him. read more

Because of long term usage of certain medications our 20 year old son elected to undergo gynecomastia surgery. Not having any experience in cosmetic surgery he was apprehensive and had a lot of questions about this procedure. The office staff greeted us warmly and were very friendly and helpful yet completely professional in assisting us with all the forms and arranging financing. Dr. Pertsch met with my son and explained in great detail what would take place and reasonable expectations going forward. He was very personable and my son liked him ia lot. We had a ton of questions and the doctor took his time and never seemed rushed to go through the whole procedure. The operation itself went flawlessly and the results were far better than we expected. We all had followup questions and once again Dr. Pertsch took his time and went into great detail in answering every concern we had. We are very pleased with Dr. Pertsch and highly recomend him to anyone looking for this type of surgery. read more

I wanted a breast augmentation for many years, but was very nervous because I had never had surgery before. I knew I had to find a great surgeon, and did a lot of research. I wanted a board certified plastic surgeon with a good reputation, and after reading MANY websites, including yelp reviews, I went and saw Dr. Pertsch. He and Alley made me feel so comfortable and erased any fears I had. Dr. Pertsch spent a lot of time during my consultations answering any of my questions and concerns. The way you go about choosing a size is not simply saying "I'd like to be full C please". You actually look through over a hundred pictures and pick out the appearance that you like as reference, and try on sample implants in a bra to see how you would look with each size until you find one that suits you. Dr. Pertsch doesn't encourage you to choose a size that you don't want, and he lets you know about the difference in stretching, healing, etc. that could occur if you have a smaller frame and choose a larger size, compared to choosing a medium implant. Alley is so wonderful and helpful, and made me look forward to my office visits, rather than dread a visit to a doctor's office. They make an amazing team. Let me add that my surgery was complex because I had a lift, redux to correct asymmetry, and then an augmentation. The results couldn't be better! Dr. Pertsch gave me options: I could have just had different sized implants put in to balance me out, but he went further to explain how the results would differ down the road. I really knew I chose the right surgeon when he gave me these different options, and in the end I went with the the solution that he recommended was best, and am SO glad that I did. If you want cosmetic surgery but are unsure of the best place to go, please go see what Alley and Dr. Pertsch have to offer. read more

The worst Dr. I have ever been to in my life. I was sent to this guy from Workers Comp for a wrist injury. On my first of 3 visits he told me I had only 1 thing wrong with my wrist and needed a shot of cortisone. When taking the shot I could not do another one as it would be dangerous. On my 2nd visit I did the shot, and he said this will take care of the problem and I should not have any other issues. My 3rd visit, I tell him this shot did nothing for me and did not relieve my pain or lack of ability to move. He then goes to tell me that I need another shot and when I ask him about what he tells me on the prior visits he tells me that I am incorrect, and says that I should have been listening to his tape recorder diagnosis on each visit. At that point, I realize I have zero faith in this guy. When I try to discuss this with him he brings, out his recorder and speaks into this and not answering my questions. I again ask him to set down the recorder to discuss the issues and he tells me to listen to what he says into the recorder and I will learn everything I need to know. I found this to be so incredibly rude, foul mannered, and horrible bedside manner to say the least. I would never go back to such as horrible Dr. and if anyone considers him for Workers Comp., please go elsewhere. He is awful. His staff is not warm or smiling upon arrival. When entering the office, I was not welcomed with even eye contact. Both ladies at the front were on the computer and as I stood there waiting for one of them to greet me, I received nothing. I finally sat down, and upon sitting for 5 minutes I was finally contacted with a "can I help you?". I thought to myself, I should have just walked out, as this was just the beginning of a bad deal coming my way. If you are considering this Dr. please think again..... read more