The doctor came back to me on this and gratefully helped me with my condition…read more So hopefully I get some relief.

This is the IU Health - Glendale Town Center practice, a practice devoted to primary care and also…read morepediatrics. There's also a lab available in this office. For those familiar with Glendale Town Center, this is located on the second floor of the offices section of the complex on the side directly off of East 62nd Street. There's a small lobby/storefront area directly next to Mattress Firm that has an elevator that will take you to the second floor. There's also a set of stairs available for those who prefer. I needed to establish care with a new primary care physician as my previous one relocated to Shelbyville and is just a bit too far away for me. I'd previously looked at appointments here, however, they were a couple months out and I skipped it. However, because I attend an IU Health clinic elsewhere they were able to get me in within a couple weeks. They do have automatic doors for those who need them. That's a plus. I also noted very quickly that this was one of the better looking and cleaner IU Health clinics I've experienced. I arrived a good 15-20 minutes before my scheduled check-in time and checked in at the front desk. Because I'm an established IU Health patient, I didn't really need to do much else. I waited in the waiting room until I was called. I was taken back in a timely manner. They asked me how I usually got weighed (I don't usually as most clinics are not set up for wheelchair users) and I did note they didn't have any of the modern tech that would do that without a scale. I was taken into an exam room - very small room that would definitely not be considered ADA compliant. It was so small I had to move quite a bit in order for the employees to get around me. I did like that they had an exam bed that was lower to the ground and adjustable. However, this was definitely not an appropriate room for a wheelchair user. My doctor was Dr. Boyce. We had a nice conversation about my needs for the day. She only works part-time in the clinic and we also discussed that. It was a fine appointment - not outstanding, however, there was really nothing wrong with it. I was somewhat hesitant to establish with IU as they are not the top tier of my insurance, however, Dr. Boyce seems nice and this is very close to my home. So, it should work. My hope is that in the future I can utilize a more appropriate exam room. However, overall, this was a solid experience with friendly staff and a warm, comfortable atmosphere.

I cannot say enough good things about Dr. Stein. I am a first time parent and he has really helped…read moreme to ID the important stuff and destress about the rest. He knows how to build a parent's confidence so that you can enjoy your child instead of worrying every second. He has a wonderful rapport with both children and their parents. My baby girl loves him. His staff is wonderful and incredibly helpful on the phone. I have called several times for tips on naps and feeding and they always have tons of great advice. I have never had to schedule a non-routine appointment, but every appointment I've had was on time and never felt rushed. I pray he doesn't retire for another 18 years!

I would not trust my kids with anyone else. If you want a wonderful no nonsense pediatrician, Dr…read more Stein is your man. He has amazingly caught a few rare things with my kiddos. They always get you in at your scheduled times and work to get you right in when kiddos are sick.

Everything!! Very concerned about your health and well being!! Very intense interview with the…read moredoctor and staff who listens to your concerns and questions!

Dr Guyer has helped me in so many ways with my health and stamina. He is well versed in all aspects…read moreof healing and medicine. I definitely recommend him and he's worth the initial wait time.

If you want to see her for an appointment, be expected to wait over a month. I found it difficult…read moreto discuss concerns with her too.

Having had a recent leg injury that led me into several sessions of wound care and physical…read moretherapy, I knew that it was time for me to take seriously my need to locate another primary care physician. After a false start visit with an IU Health physician I was referred to by the clinic, I decided that this was the perfect opportunity for me to explore my curiosity with Franciscan Health. I've always heard positive things about Franciscan Health and as someone with a ministry background, though not Catholic, I thought this type of setting might be a healing environment for me and my hope was to find a physician with whom I could build a trusting relationship so that I could avoid my usual avoidance of healthcare. Dr. Willfond is actually employed by the Franciscan Health organization and only recently joined the Cityway practice. Prior to this, I believe she was in a practice near County Line Road on the Marion/Johnson County border. As a sexual assault survivor, I will admit that whenever possible I try to use female providers, though it's certainly not always possible. For primary care, however, it was certainly my hope to find someone either close to my home or close to my work. The Cityway offices are right next to the Irsay YMCA just south of downtown. I work a little over a mile away. The building houses several Franciscan clinics including a lab, sports medicine, massage, radiology and others. The primary care offices are on the first floor. I'd considered one other Franciscan physician, but I got immediately turned off when the first words out of their mouths was "the doctor doesn't prescribe pain medication." Fortunately, I didn't have that experience with Dr. Willfond's office and that's definitely the last thing on my mind. While she's relatively new to this location, she did bring some patients with her and she did have about a 5-week wait for an initial appointment. As I had some urgency due to the leg injury, I definitely attempted to get in more quickly and actually was contacted and was able to get in 11 days earlier than my original appointment after a cancellation. I was impressed that they not only took note of my need, but they did the follow-up. The building does have paid parking, which is validated, but if you have mobility issues while driving you should know that you'll have to grab your parking ticket on the way in and you'll have to insert your ticket and validation on the way out. However, I found it worked seamlessly. There's several accessible parking spots up front and they are ADA compliant. The entryway includes automatic doors as this is a relatively new complex. As you enter the clearly marked clinic entrance, the reception desk is on the right and there's a couple small waiting areas. I was impressed with the intake call and they also called and did pre-registration that saved me, as a slightly spastic paraplegic, from having to write on those small forms the day of the appointment. I received a short video to watch prior to my appointment that basically explained what to expect and how to be prepared. I was taken to my room on time, or at least within five minutes of on time. The room was a bit small and not quite what I'd prefer to see in terms of wheelchair access. If I'd needed to get on the table, that would have been challenging, but it seemed both the nurse and Dr. Willfond adapted well. The rooms are bright and cheery, only minimally decorated and, of course, they have the Franciscan identifiers (a cross) above the door of each room. I don't know if Dr. Willfond had read my record in advance, but she was clearly informed and that gave both of us a good place to start from. As I specifically mentioned my leg concerns, I was impressed that she assertively wanted to see the leg as wrapped by my physical therapist. While the office isn't as well equipped with wrapping supplies, she made sure to re-wrap it and offered understandable clinical opinions and recommendations. Dr. Willfond listened thoroughly and even offered me sort of a "last chance" mention any other concerns. While primary care visits are always tight, I never felt rushed. In fact, handling the wrap was more involved than she expected but she followed through and addressed my concerns. It is my hope that she'll grow into a "safe" place for me to be authentic about my health and my disability while allowing someone to watch for health and skin issues. She was intelligent, informed, kind and felt safe but not in an artificial way. The nurse, as well, was absolutely top notch. If you need labs done, they have a walk-in lab on the second floor. This appointment was exactly what I'd hoped for and I was relieved that Dr. Willfond agreed to be my primary care physician.

Top rated ob-gyn! There is a reason why she is voted "Best…read moreof Indy". The office staff is professional, the facility at St. Vincent Women's Center is lovely and clean. The scheduling system is easy to use. And the communication between the Breast Center and the physician's office is great. I had my routine annual mammogram and physical, the mammogram results were with Dr. Hirsch within a day. It's great not to have to wait for results. And mist importantly, Dr. Hirsch has a great bedside manner. I have never waited long in the exam room, and she is engaging. She's clearly very intelligent but in the most friendly manner. She is thorough and careful. I feel like I get great care and I never feel like she's rushing, even though I am aware that her practice is quite busy.

Great staff, Dr. Mindrebo is wonderful. Did both of my knees. Highly recommend. Very customer…read moreoriented.

Love love Dr. Mindrebo and his staff! You could only go a couple of times a year and they will…read morealways know who you are and be very concerned for your care! Dr. Mindrebo is probably one of the best doctors I've ever had the pleasure of being a patient of. He's very down-to-earth, always in a good mood, and gives you real answers and not just looking for the most invasive way to help you with your problem. He has been taking care of my knees for awhile and it's always a pleasure to have to see him!

Vascular Surgeons of Indianapolis is a Franciscan Physician Network associated practice that…read moreincludes four vascular surgeons: Thomas Webb, MD, FACS Robert McCready, MD, FACS Brian Rapp, MD, FACS Charles Kiell, MD, FACS My physician was Thomas Webb, MD, though this particular review is specifically addressed to the practice itself. The practice is located in one of the office buildings directly adjacent to St. Francis Hospital on Indy's southside right on the Indianapolis/Greenwood line. The multi-level building is easily accessible, though as I recall it did not offer the valet services common to Franciscan. There's a load/unload area as parking in the Franciscan parking lot is pretty much a nightmare, though the parking lot is well lit and I've always felt safe there. The doors to the building are power doors, though the doors to the practice located on the fourth floor are not (as is usual for medical offices). I found the door a little heavy, but mostly workable. The practice recently located to this space on the fourth floor of the building. From what I understand, the goal was to expand and better serve. In other words, this was an upgrade from the previous setting. However, as a new patient of Dr. Webb's I had no experience with the old setting. I arrived in the waiting room early - as I'd not yet been released to work, I'd gotten a ride and wanted to make sure I'd arrived on time. We checked in and were seated in the waiting room. If there's a physical weakness to the practice, it's that the waiting room is dreadfully inaccessible. I mean seriously. There's basically one or two spots you can sit if you're in a wheelchair and I could not wheel through the aisles to get out of the way of the door. This could easily be made accessible, but they're not there yet. As people started to arrive, it definitely felt small. I will admit I kind of wondered how this could possibly be an upgrade. Our call back was close to on time - the nurse did the usual check-in activities. She was professional, though you can always tell a difference in the personality of surgeons' offices versus other specialties. I think they like to feel like it's "professional," but it definitely lacks a personal feeling. I was taken into a small exam room - barely room for a wheelchair to turn around. There were no lower tables or anything that would allow for exam. This was especially weird in my case since I'd had an amputation and would have had difficulty transferring if needed. The doctor examined me in my chair and took out the stitches. It is worth noting that five stitches were actually missed - which could be a big deal and would have been avoidable with decent exam equipment. The exam was quick, though I covered most of that in my physician review. As healing was largely positive, I did not require a second appointment but would, of course, follow-up if further complications would arise. My visit to Vascular Surgeons of Indianapolis was perfectly fine. It accomplished the task, but I couldn't help but feel like greater attention to accessibility would be helpful - in both the waiting room and exam room. As I was certainly not in every exam room, I can't speak to whether or not a better option is available - just what I was offered. I appreciated that billing was prompt and accurate. As someone facing a lot of bills due to a recent amputation, prompt processing has allowed me to maintain a clear picture of my responsibilities. I had no issues with the financial aspects of this visit.

They helped with several issues over the years with great results. Mike and Mandy are the best,…read moreboth are patient and give you the information you need for recovery. I highly recommend Hayden PT.

Mike is really good. He zeroed in on what I needed and understood that I needed to recovery slowly…read more Mike is very conscious of my needs as an older person. I have a number of injuries in different places in my body and Mike has created a plan for me that really works. Thank you!