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    James J Hanratty, DDS

    4.0 (1 review)

    Services - James J Hanratty, DDS

    Orthodontics

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    12 years ago

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    The Perico Group

    The Perico Group

    3.5(13 reviews)
    0.0 mi

    I had (*) been a very satisfied patient of Perico Swampscott for more years than I can count…read more(began sometime in the early 1990s). I always had high regard for the care that I received there, until last year. When I returned for a routine dental cleaning I found the office to be not at all like it had once been. There was only one familiar face and I was told that my dentist, along with a number of loyal employees, from the reception desk to the hygienists to the doctors, mine in particular, were no longer with the practice. My hygienist did her usual excellent job. I scheduled my next visit and simply felt sad that things had changed so much. The reason that I am writing a review is that today I received a text message telling me that my cleaning appointment had been cancelled because the hygienist had left the practice. I was not offered an appointment with another hygienist. I am left feeling that I was simply cast away. One of the things that I really liked about Perico (aside from the great care that I received) was that there were many hygienists there. I valued using them all for all of their different knowledge. I always tried to have a different hygienist each time. (*) To be notified that my appointment was cancelled (less than a month before my appointment) because the last of the group of hygienists had left the practice (to repeat, there always were many and I loved them all) and not be offered an alternate appointment is unconscionably unprofessional. I mourn the loss of what Perico was and stood for. God save my teeth now!

    Get a second opinion before being convinced a gum graph is the right procedure for you. My kids…read moregot one side of their mouth done because we were told it was medically necessary. A second opinion said the other side of their mouth can wait years and may not be needed at all. It's also very expensive, nearly maxing out our insurance limit which delayed needed cleanings to the following year.

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    James J Hanratty, DDS - orthodontists - Updated May 2026

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