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    James J Hanratty, DDS

    4.0 (1 review)

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    The Perico Group

    The Perico Group

    3.6(14 reviews)
    0.0 mi

    I am about to become a repeat patient of the Perico practice, as I learned I need a dental implant…read more(lower). I first went there as a referral 3 years ago and the work was 2 dental implants (upper). These 2 implants are very nice work and I've had no problems. My end-to-end experience was a positive one. Considering my own implant process, I would not have wanted a less-qualified practitoner doing the work, and they gained my trust right from the first consulation. I knew I was in a top-flight practice. The visits and follow-up were quite satisfactory.

    I had (*) been a very satisfied patient of Perico Swampscott for more years than I can count…read more(began sometime in the early 1990s). I always had high regard for the care that I received there, until last year. When I returned for a routine dental cleaning I found the office to be not at all like it had once been. There was only one familiar face and I was told that my dentist, along with a number of loyal employees, from the reception desk to the hygienists to the doctors, mine in particular, were no longer with the practice. My hygienist did her usual excellent job. I scheduled my next visit and simply felt sad that things had changed so much. The reason that I am writing a review is that today I received a text message telling me that my cleaning appointment had been cancelled because the hygienist had left the practice. I was not offered an appointment with another hygienist. I am left feeling that I was simply cast away. One of the things that I really liked about Perico (aside from the great care that I received) was that there were many hygienists there. I valued using them all for all of their different knowledge. I always tried to have a different hygienist each time. (*) To be notified that my appointment was cancelled (less than a month before my appointment) because the last of the group of hygienists had left the practice (to repeat, there always were many and I loved them all) and not be offered an alternate appointment is unconscionably unprofessional. I mourn the loss of what Perico was and stood for. God save my teeth now!

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    The Perico Group
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    Darryl Smith Dental Group - Darryl Smith Dental Group

    Darryl Smith Dental Group

    3.0(4 reviews)
    0.5 mi

    My prologue to this review is that I hate going to "the dentist". Yet, my experience with Dr…read more Austin Lee at Smith dental group has inspired me to write this review. I am an anxious patient and yet Dr. Austin was calm and patient with me. He was open To answering as many questions as I asked without annoyance. He wasn't in a rush to get to the next patient but to make sure that I was completely satisfied. He is an extremely intelligent dentist who worked precisely, efficiently and is very informed and informative about the newest techniques and equipment. I was very impressed to find that his practice owns a CAD/CAM that can create a porcelain crown while I comfortably waited in the office. I highly recommend Dr. Austin and will feel much more confident and more relaxed the next time I need to have work done. The office staff is friendly and his dental assistant was also extremely informative.

    IF YOU'RE A NEW PATIENT BEWARE! This office is disastrous…read more They will not review your insurance. They will not ask you whether you are ok with paying out of pocket for services. They will perform the services they think you need without asking you if you are ok with what they are going to charge you. STAY AWAY! One visit was enough to not have me come back ever. I have the best dental insurance out there and they charged me $190 out of pocket for a cleaning so my suggestion is go to an dentist office that cares about their patients pockets not one that tries to pick them.

    James J Hanratty, DDS - orthodontists - Updated August 2026

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