I like the Dr. and the people in the back but the face of the office the receptionist is awfully…read morelacking . I've gone out of my way to be pleasant to her but this is not the first and I'm afraid not the last time the rudeness exudes from this person. Never a smile and seems to hate the fact she has to communicate with people. This office would do to find a replacement or have training on better communication and personal skills for the receptionist. She is hurting your bottom line. Sorry but I've given more than my share of leeway on this topic and am frustrated because I like the Dr and the support staff in the rear of the office. Not sure why this continues. Please make some changes. Additionally my card was swiped for another patient because she did not pay attention and obviously didn't check names of the charge to the card name and then blamed me for the problem because she said she call another name. But, when I asked if she called me she said yes. Had to void the charge and did so but maybe a little focus could help.

Horrible service. You never get a call back, and when you do, you get scolded for pushing the wrong…read morebutton on their menu lol. I waited weeks for a script refill, and eventually just went and found a new urologist. The only reason I put up with it for so long is because Maylin is super smokin hot.. Jason Ciolkosz

Dr. Hester is the best advisor, advocate, and cheerleader for post kidney stone lithotripsyread more

I have been with Dr. Hester some years now. I am 72 and will not be changing anytime soon! He has…read moremy highest recommendation and believe me, being "old school" that doesn't come easy. Dr. Cucuzzo

Ten years ago, shortly after the birth of our third child, my wife made it abundantly clear that I…read morewas not to get within spitting distance of her until my reproductive capability was completely curtailed. This launched me into a search for the right doctor with a great sense of urgency. But who to trust? Besides, the prospect of slicing and dicing in the nether regions was enough to shrivel up any enthusiasm for the task. Then, a friend recommended Dr. Mobley. Skeptical, I asked, "Why Mobley?" He informed me that not only had Dr. Mobley performed his vasectomy, but, in 1991, Mobley had performed a vasectomy on AM radio talk show host, Dan Patrick, while Dan was on the air broadcasting his morning sports show. That convinced me. I thought anyone who had the balls (pun intended) to perform a vasectomy when thousands were listening via a live broadcast was the right man for the job. I called him up and was informed that my wife and I needed to come in together for an interview first to ensure I had her consent (no problems there!). We had a nice chat. Shortly after, I took a Friday off to have the deed done. I left my wife in the reception area and went back with the doctor. Fifteen minutes later when I walked out and told my wife, "Let's go," she responded with, "What's wrong?" not realizing the procedure was that quick. Bottom line: no pain, no discomfort, no swelling, no stitches! I was back playing ball in the gym the following Monday. Dr. Mobley uses a "no-scalpel" technique that earned two thumbs up and five stars from me. A few months later, it was confirmed that I was indeed shooting blanks. A urologist who specializes in this procedure, Dr. Mobley is definitely an "artiste". As such, he also specializes in vasectomy reversal, ED, incontinence, etc. In the future, if a problem rises up (or doesn't rise up, as it were) in this area for me, I know whom I can trust with the family jewels. Footnote: Due to the notoriety of the Dan Patrick on-air vasectomy, Dan asked Dr. Mobley if he'd host a medical segment on the radio. It survives to this day. You can hear Dr. Mobley on his call-in show called "Health Talk Houston" broadcast daily from noon to 1 PM on KSEV AM 700.

I am disappointed to say the least. I was charged $160 for my copay office visit and was not even…read moreexamined. The doctor talked to me and then told me to schedule an appointment for an examination. Why? So he could get another $160 copay I'm sure. I won't be back.

I've been a patient with HMU for almost 10 years. Today after the nurse took blood and…read moreadministered a sonogram. I was left sitting in the examening room for an hour. At 50 minutes I asked the nurses station if I had been forgotten and was told with apologies that Dr. Hester would be in shortly. At 60 minutes and no doctor, I'd had enough. When they received the yearly referral from my GP, (the office had refused refills of my prescriptions pending a new referral from my GP), HMU called me to set up an appointment and told me that 3pm was available the next day which sounded great at the time. When I arrived the front desk while courteous, seemed to be having a party in the back and got quite loud. Maybe I'm old fashioned.

Dr Kevin Nickell has treated me three times in 30 years. He is awesome. He listens, he explains,…read moreand he is really smart. He did my surgery today and I am thrilled. The surgery staff says he is as good as it gets. They all really respect him. The practice is really busy so make your appointments ahead of time.

Unprofessional Doesn't call patient back communication is poor. Don't even bother with this place.read more

Ignore the low reviews. I am sooo happy to have Dr Christi help me. I am a complicated case with so…read moremany UTIs the last two years, I lost count. My work insured urologists were no help even when I was in extreme pain. Offered no pain relief or imaging. Dr. Christi point blank asked me today "what can I do to help you?" It was a breath of fresh air to have a doctor listen and for me to feel HEARD. She ordered imaging so we can find some answers. She also used PCR urine tests which are more advanced than traditional cultures. I told her I recently went to Mexico to get the uromune vaccine and she mentioned she used to get that for her patients all the time (all the way from Europe), until the FDA stopped allowing it I assume. She was very intrigued and asked me how I got it, so she clearly cares about ALL of her patients. She knows her stuff and is very friendly and a good listener. Great bedside manners.

This guy is a monster. I wouldn't let him near my dog, much less my prostate. Horrible personality…read moreand he seems to be out of touch with current advances in procedures. His focus, in my case, was to perform a prostatectomy. He wouldn't consider any alternatives. After a year of suffering under this dinosaur's care (torture?) and trying three different medications, all of which only made me feel much worse than my original symptoms alone, I finally tried another urologist. After only one visit to Dr. Mercado, everthing dr. Rouse (louse) had maintained was completely discredited. I could go on and on about this jack ass, but so much of my time was wasted as a patient of this quack, I don't want to spend additional time talking about him. If he charged nothing for his services, you would still be wasting your time as his patient. I regret that a negative rating is not available.

What an excellent experience. The building was a tiny bit tough to find but once you're in you're…read morein. The front staff was friendly. The doctor was the most professional urologist I've meet out of 3. I felt like I was in the hands of an expert. He rushed me in same day for testicle pain and explained everything to me. He even wanted to see me again to help with other problems I didn't come in for that I've been putting under the rugs for years. Dr Rouse you are an angel. Thank you! I feel comfortable coming back to you again.

My colonoscope doctor sent me to him to take a sister gram for the third time I've been having a…read morecatheter and since November the 20th 2025 I'm not taking another sister gram. I would lock this out the insurance give me the runaround and the doctor's office no more

From the owner: Cypress Urology is proud to offer our patients and community expertise in the field of Urology.  We…read moretreat all urologic conditions ranging from kidney stones, benign prostatic hyperplasia (BPH), urinary tract infections, erectile dysfunction, men's health, women's health, prostate cancer, bladder cancer and kidney cancer.   We specialize in the treatment of hormone replacement therapy with bio-identical hormone treatments for both men and women, along with highly specialized treatments for erectile dysfunction.  Dr. Kumaran Sathyamoorthy, MD established Robotic Assisted Surgery at the HCA Houston Healthcare North Cypress hospital over a decade ago, and this program has grown into one of the most expansive Robotic Surgery Centers in Houston.  He treats all general urology conditions and specializes in robotic-assisted prostate and kidney surgery and regularly operates on the most challenging surgical pathology using advanced laparoscopic and robotic-assisted minimally invasive techniques.  He believe that such techniques enable our patients to recover more quickly and with fewer side effects when compared to traditional surgery. We are now located in a new state-of-the-art medical office building (Doctors' Pavilion) that offers an ambulatory surgical center on the first floor which will expedite and enhance our patients' experience with outpatient procedures. ...