Bliss & Tuttle are highly professional and reliable. I recommend them to my family and friends.read more

I have used Bliss and Skeen since 2005 and can't say enough good things about them. Very…read moreprofessional and stand behind their clients. Our accountant has saved us money by understanding the tax laws and knowing about deductions that we didn't know.

Jim is a reliable authority in the world of taxes... a world I know very little about. I've always…read moreresearched how my taxes were filed after I got my summary from whatever agency I went to. Many times I asked for them to fix something. Jim is the first one where I didn't find anything and I have so much trust I don't even do the research anymore. Make your life easier and talk to this guy. AND he's in the coolest building in Olympia.

Very business like easy to communicate with and vey accommodating. I would recommend them as they…read morewere recommended to me!

I had two men. They both died. Still show Hollingsworth as a CPA. Strange…read more Since the merger my service has been erratic. Veery frustrating. I am 90 and not going to change. They have my history. Joan Walker

I have always done my own taxes through TaxAct. This year (2022), I decided that I would seek out a…read moreCPA to handle my taxes trying to think ahead for the future as far as life insurance and other services. McSwain & Company had a fairly good star rating, so I decided to meet with one of their CPA's. My initial meeting with David was at most 10 minutes. Granted he did ask me to provide all documentation for our initial meeting and I had forgot 1 or 2 pieces of documentation needed to file my tax return, so I can see how maybe he could have been a bit frustrated. I proceeded to tell him that I would like to be a new client, and would need help seeking future advice for life insurance etc in the future. While he may have been great at getting all my documentation filed for my taxes this year, he is not a very friendly CPA. I was told that my taxes had been filed, and that I needed to sign forms and make my payment even though I had already made my payment of $250, and returned the signed forms as requested. While on the phone with him, he said that I could come and pick up my return anytime. The following day my wife drives up to their office to pick up our return and was greeted with a very unfriendly secretary (I also had the same experience on my first/second day I had visited as well), being told that there is no check available for us. David should work on his people skills. He told me that I misunderstood vs telling me that he could have been unclear with his statements. Instead of taking the responsibility he pushed the blame on me. This years tax returns are done, and next year McSwain & Company will NOT receive my business. Thanks for opening your doors to a new Client, but unfortunately your representatives people skills (soft skills) are not where they need to be. This was the worst experience I have had yet in my 30 years of filing taxes. While it may have been quick, it was not worth the blame I received.

Always nice to have someone else deal with the IRS. At C and M you can breath a sigh of relief…read moreknowing your taxes will be handled fast and accurate. Have used them for 40 years now. The best.

Marla does a great job all the time and actually takes the time to explain things. She has your…read morebest interest at heart and gets things done. Knows her stuff for sure. I feel very comfortable with her and continue to use her every year.

I would not recommend this tax preparer based on my experience…read more There was a clear lack of communication throughout the entire process. I made it known that I was not familiar with taxes and needed guidance, but my return was delayed until very late with little to no updates. The numbers I was originally told did not match the final results "over 1000$ off" After having another professional review everything, my return was significantly different than what I was told to expect. That raised serious concerns about accuracy. There were also missed opportunities and lack of guidance regarding tax benefits and credits that could have applied to my situation, including items related to overtime and recent tax law changes. None of this was properly explained to me. Another major issue was being told that an extension may have been filed. I never provided authorization or a signature for that, and since I potentially owe taxes, that creates a serious problem. This should never happen without clear consent. Overall, the experience felt rushed at the end, inconsistent, and poorly communicated. I had to seek another professional to verify everything, which I should not have had to do. I recommend others proceed with caution and make sure everything is clearly explained and documented before moving forward.

Professional, nice and super helpful. I really appreciate all the help she has provided me…read more Looking forward to a long relationship, it is hard to find a great bookkeeper!

After dealing with Anita the owner of the business for quite a while, Anita let me know that she…read morehad to let me go as a client due to a conflict of interest. No reason other than that. My now ex wife and her parents are her clients. My only conclusion is they told her something negative about me

Great staff. They helped me obtain information I desperately needed even after the company I…read moreworked for was sold and using a different accounting company. Very helpful and polite!

This listing should update the company name: Brooks retired…read more It's now "STELLAR", but at same location & phone. So glad they were available last-minute! It was a HUGE relief they could help simply file for an extension, to buy time for me to find missing documents. I had a very complicated year to deal with, & still missing some documents. I'd struggled for months trying to get things straightened out on IRS.gov, with zero success. It sounds like it should be so simple online, but it's not, particularly when there were complications during the year that messed that up. Stellar said to just come to office with what I had, & talked me thru filling out the paperwork for them, & taking copies of documents I did have, to start a file for later filing. Also, that I can bring in other found records, anytime. Very nice people there helped calm my ragged nerves--offered beverages (warm day today), & allowed some chatting. That was just what I needed at that point. I did wish they gave a dated receipt or something, for my home files, showing that I did go there to file an extension on this date (last minute!), but that's not their routine--one never knows what may happen. The building they're in didn't have a street number on it--could only go by the footprint shown on the map. But each suite was well marked.

Great company! Owner and employees were very helpful in helping me attain information I…read moredesperately needed even after the company I worked for was sold and using different accountants.

It was our first time working with SH, we worked with Phillip Hall. He was recommended to us by a…read morefriend. We have never had issues with IRS whether we filed ourselves or through tax accountant/CPA firm, but this time we did. He filed our taxes under the incorrect SSN which from the notes on the papers returned to us I could see that the SSN was written down incorrectly. Instead of reaching out to us to clarify my husbands SSN he filed under mine. Taxes were paid on time but due to this inconsistency the funds got parked elsewhere and later we got a notification from IRS that we were late. Then we were billed late fees. At the time we had no idea what was going on and reached out to Phillip. He said he would call them but it would cost us $295 an hour. The only reason for this conundrum was his mistake and it would cost us for him to correct it??? Unethical and unprofessional. Needless to say it took us days and hours to reach IRS to correct it. Overall working with Phillip was not satisfactory. It didn't feel like we were working with a professional whose consistency and clarity we could rely on. We will not be using SH again and definitely do not recommend it.

If I could select zero stars for this company I would. If you are considering using them for your…read moretaxes, my recommendation is just don't waste your time. We used them for one year on the recommendation of our previous tax advisor who moved away. Unfortunately, it was not a good year for us tax wise. We lost a long time business which was devastating in itself and then to be treated like second class citizens stung even more. During that one awful year, I was insured through the affordable care act. These accountants did not understand how to process this government issued insurance and further, they actually charged US for them to process and report it. Totally unbelievable. Plus, they were hard to get ahold of, talked down to us as clients and requested the same documents from us multiple times. When I would deliver the documents requested they would look at them and say "oh those are the same documents we already have". Hello! Do your job. Plus, they delayed doing our taxes for so long that we ended up having to pay for an extension. This delay also cost my husband the ability to claim his unemployment insurance that he had paid into for his entire working career of over 30 years which of course put us in even more dire financial straits. Thankfully, we have moved beyond all of that now, but this was a very frustrating, confusing, demeaning, experience; and so much more. We were grossly overcharged also. Since that time, on the recommendation of a good friend, we now have a wonderful accountant who treats us as friends, is respectful and knows her job inside and out. What a difference.