extremely friendly but charges a fortune ( $1,000) for very little work (simple return that took…read moreold accountant 5 minutes on line. Bacon did not find savings but now must pay huge tax returns and didn't even file my taxes but handed me an envelope. dont be fooled. He needs to retire.

Jim and his staff are great. Highly recommend them. Their location is easy to get to and plenty of…read moreparking.

Jim is a reliable authority in the world of taxes... a world I know very little about. I've always…read moreresearched how my taxes were filed after I got my summary from whatever agency I went to. Many times I asked for them to fix something. Jim is the first one where I didn't find anything and I have so much trust I don't even do the research anymore. Make your life easier and talk to this guy. AND he's in the coolest building in Olympia.

Very business like easy to communicate with and vey accommodating. I would recommend them as they…read morewere recommended to me!

Bliss & Tuttle are highly professional and reliable. I recommend them to my family and friends.read more

I have used Bliss and Skeen since 2005 and can't say enough good things about them. Very…read moreprofessional and stand behind their clients. Our accountant has saved us money by understanding the tax laws and knowing about deductions that we didn't know.

Always nice to have someone else deal with the IRS. At C and M you can breath a sigh of relief…read moreknowing your taxes will be handled fast and accurate. Have used them for 40 years now. The best.

Marla does a great job all the time and actually takes the time to explain things. She has your…read morebest interest at heart and gets things done. Knows her stuff for sure. I feel very comfortable with her and continue to use her every year.

Absolutely sucks. You cannot print out a clean copy of your return unless you drive to the nearest…read moreoffice and beg. 3 hours between AI, online chat and live support. Plus the time to drive to their office and explain to them while they look blankly at you.

The other day, I realized I had made a mistake on a past year's tax return. I printed out the…read morenecessary forms to file an amended return, but ultimately got stuck halfway through and realized I needed help from a professional. Sending the wrong information to the IRS a second time wasn't a compelling proposition. Because I used H&R Block online, I thought it'd be smart to seek out a local office. There are a lot of H&R Block locations in my area, but I'm so thankful I chose this one. I was helped by Jodi Valles, who took a good amount of time answering every question I had and walking me the rest of the way through the process. She could've easily charged me for her time and expertise, but instead she chose not to. I was honestly blown away by that, and am really looking forward to being able to give her my business in the future. Go here and give Jodi your business. She's awesome.

Normally, I don't give anything five stars, but Kaylyn made the process simple. Her communication…read moreis excellent, and her site is incredibly user-friendly. Despite the fact that we were accustomed to handling our own taxes, this was our first time including a dependant and a rental. She went through everything in great detail and assured us of our options moving forward. Honestly! Use her, please.

Kaylyn was a great partner during this year's tax filing. I had a lot of questions about some…read morenew-to-me financial situations and she provided excellent guidance. Finding a tax advisor can be intimidating but she made me feel very comfortable through the whole process!

I would not recommend this tax preparer based on my experience…read more There was a clear lack of communication throughout the entire process. I made it known that I was not familiar with taxes and needed guidance, but my return was delayed until very late with little to no updates. The numbers I was originally told did not match the final results "over 1000$ off" After having another professional review everything, my return was significantly different than what I was told to expect. That raised serious concerns about accuracy. There were also missed opportunities and lack of guidance regarding tax benefits and credits that could have applied to my situation, including items related to overtime and recent tax law changes. None of this was properly explained to me. Another major issue was being told that an extension may have been filed. I never provided authorization or a signature for that, and since I potentially owe taxes, that creates a serious problem. This should never happen without clear consent. Overall, the experience felt rushed at the end, inconsistent, and poorly communicated. I had to seek another professional to verify everything, which I should not have had to do. I recommend others proceed with caution and make sure everything is clearly explained and documented before moving forward.

Professional, nice and super helpful. I really appreciate all the help she has provided me…read more Looking forward to a long relationship, it is hard to find a great bookkeeper!

This listing should update the company name: Brooks retired…read more It's now "STELLAR", but at same location & phone. So glad they were available last-minute! It was a HUGE relief they could help simply file for an extension, to buy time for me to find missing documents. I had a very complicated year to deal with, & still missing some documents. I'd struggled for months trying to get things straightened out on IRS.gov, with zero success. It sounds like it should be so simple online, but it's not, particularly when there were complications during the year that messed that up. Stellar said to just come to office with what I had, & talked me thru filling out the paperwork for them, & taking copies of documents I did have, to start a file for later filing. Also, that I can bring in other found records, anytime. Very nice people there helped calm my ragged nerves--offered beverages (warm day today), & allowed some chatting. That was just what I needed at that point. I did wish they gave a dated receipt or something, for my home files, showing that I did go there to file an extension on this date (last minute!), but that's not their routine--one never knows what may happen. The building they're in didn't have a street number on it--could only go by the footprint shown on the map. But each suite was well marked.

Great company! Owner and employees were very helpful in helping me attain information I…read moredesperately needed even after the company I worked for was sold and using different accountants.

I had two men. They both died. Still show Hollingsworth as a CPA. Strange…read more Since the merger my service has been erratic. Veery frustrating. I am 90 and not going to change. They have my history. Joan Walker

I have always done my own taxes through TaxAct. This year (2022), I decided that I would seek out a…read moreCPA to handle my taxes trying to think ahead for the future as far as life insurance and other services. McSwain & Company had a fairly good star rating, so I decided to meet with one of their CPA's. My initial meeting with David was at most 10 minutes. Granted he did ask me to provide all documentation for our initial meeting and I had forgot 1 or 2 pieces of documentation needed to file my tax return, so I can see how maybe he could have been a bit frustrated. I proceeded to tell him that I would like to be a new client, and would need help seeking future advice for life insurance etc in the future. While he may have been great at getting all my documentation filed for my taxes this year, he is not a very friendly CPA. I was told that my taxes had been filed, and that I needed to sign forms and make my payment even though I had already made my payment of $250, and returned the signed forms as requested. While on the phone with him, he said that I could come and pick up my return anytime. The following day my wife drives up to their office to pick up our return and was greeted with a very unfriendly secretary (I also had the same experience on my first/second day I had visited as well), being told that there is no check available for us. David should work on his people skills. He told me that I misunderstood vs telling me that he could have been unclear with his statements. Instead of taking the responsibility he pushed the blame on me. This years tax returns are done, and next year McSwain & Company will NOT receive my business. Thanks for opening your doors to a new Client, but unfortunately your representatives people skills (soft skills) are not where they need to be. This was the worst experience I have had yet in my 30 years of filing taxes. While it may have been quick, it was not worth the blame I received.

After dealing with Anita the owner of the business for quite a while, Anita let me know that she…read morehad to let me go as a client due to a conflict of interest. No reason other than that. My now ex wife and her parents are her clients. My only conclusion is they told her something negative about me

Great staff. They helped me obtain information I desperately needed even after the company I…read moreworked for was sold and using a different accounting company. Very helpful and polite!