What a perfect piano purchase experience. I accompanied my friend to buy a piano. She found Prosper…read morePianos and now she is a proud owner of a magnificent piano. Isaac was so helpful in helping her find her dream piano.

I can't imagine a better experience than buying a piano from Isaac at Prosper Pianos. I reached out…read moreon a whim after seeing a post about the business. Though we've wanted a piano for years, we had looked only casually before being struck by Isaac's philosophy: taking pianos and touching them up or even restoring them to sell to people across a wide range of budgets and skill levels. When I reached out, Isaac responded promptly, and we had a long conversation assessing what we were looking for in a piano. When we went to his shop, he explained the origin of the pianos he had and what made each different. He graciously let us try everything from a Baldwin spinet to a beautiful late-1800s Steinway (which he knew was NOT in our price range!). We ultimately settled on a warm Charles Walter upright, made by a smaller American company we hadn't been familiar with but that - - besides making great pianos - - has business values we appreciate as a bonus. The piano movers Isaac works with are excellent: they arrived promptly and carefully navigated the piano up several steps through a narrow entrance, in and out within fifteen minutes. Now we're beyond excited to have this beautiful piano sitting in our living room and highly recommend Isaac and Prosper Pianos.

The upright Kawai piano I inherited from my in laws came with stuck keys and a squeaky bench. Over…read morethe past year, Tim's technician, Han, has given it a tuning. Tim came recently to tune the piano and to repair the bench, which made all the difference in the world. Shortly after the piano was tuned, a few notes began sticking. Tim responded right away and come back to fix them. For me, the reason why I consider him and his skilled technician, Han, to be exemplary piano tuners is their commitment to excellent service and customer satisfaction. If you are looking for a good piano tuner, I highly recommend that you entrust the care of your piano to Nuernberger Piano Co.

I have used them a couple of times to tune my piano. It's very convient to schedule an appointment…read moreusing their website. Han came to my apartment, followed safety protocols, and did a fantastic job tuning my piano. If you're in need a piano tuning, look no further!

Great kids menu options. My son loves it, it's our second time here. Get their smore!!read more

Everything!! Kind, courteous and prompt service. My piano sounds great again after years of neglect.read more

Nikos is a very personable and warm sales person. He is quite knowledgeable about everything…read moreYamaha. He let me look around and try out the pianos and offered helpful suggestions. Honest business and great customer service. Thanks Nikos!

I had two of my pianos tuned and cleaned by Faust. Their piano tech was friendly and knowledgeable…read more I have used many other piano tuners but was happy with the service that they provided. I'm giving Faust 4 stars because of the lack of flexibility with their schedule. I work during the week and they don't have any weekend appointments available.

I'm leaving this review for a location and dealers who were incredible in the hunt for my upright…read morepiano. I had been to several piano stores, but the gentlemen here are no doubt the most down to earth piano dealers in the area. I felt that they listened to the type of instrument and sound I was looking for and did not try to sway me to their profit. Moreover, they take their time and do not rush you to pick something immediately. They realize its a savory process, especially if you are true music aficionados. The owner of Faust appreciates music, and keeps that integrity in their business. It is important to feel right when spending this amount of money. I have no regrets going with these folks, and you will not either! They have my business for years to come...

Steve was fantastic. Knew all the details of all of the pianos. I did not buy a piano because I…read morealready have a piano, but if I ever bought a piano I'd buy it from Steve. See you after I hit the powerball. Beautiful pianos.

I purchased a digital piano from Rockaway music a couple years ago and it's still great a great…read moreinstrument today. Andy was extremely helpful and provided excellent customer service. I couldn't recommend Rockaway Music enough

Piano shopping can be tough. How many times in your life are you out shopping for a new piano?…read more Well, it's not that different than buying a car. There are sales people who will lie right to your face to try and get you to buy and then there are honest, knowledgeable people like Andy. Apparently, he's been selling pianos for many years and he was very easy to work with. I went to his store first and then made my rounds to other local places. When faced with making a piano purchase, it's best to educate yourself. Figure out how much you want to spend and learn as much as you can about what's out there. Some stores who carry many brands often are selling "grey market" pianos or "stencil pianos". Look it up and learn the meaning of these two terms. After we did our homework and shopped around, I returned to Rockaway Music. I didn't feel like I was being misinformed there. There was no pressure and I found the environment to be less sales like than other showrooms. You can tell when someone is being sincere, or at least I feel I can. If you are shopping solely based on price and not on quality, you might feel this store is expensive. If you are more worried about getting a quality product and honest answers, you will be happy here. We bought our piano here, the delivery went smoothly. I felt very comfortable and confident purchasing our piano from this store and I would highly recommend it to anyone in the market for a piano. The added bonus, our current piano tuner does work for this store so we didn't have to choose a new tuner. If you need a great tuner, just ask me. The guy we use is the best around with many years of experience.

I don't usually write reviews but I owe it to Ronen to let anyone in the market for a Steinway give…read morehim a call. He helped me navigate all the factors (price, size, age, features, condition) and consider what combination was right for me and my budget. His dedication and expertise was clear. Highly recommend Park Ave Pianos for their outstanding support and knowledge!

I found Park Avenue Pianos during my long search for a great value Steinway piano.The owner Ronen…read moreis very knowledgeable and walked me through the piano selection process to land on a relative new Steinway grand piano. They also provided excellent post-sale service on moving arrangements and tunings. I would highly recommend this business if you are looking for buy lightly used Steinway pianos.

I am just very grateful for a very professional team from the sales team (Richard and Dmitri), the…read moreadmin team, through to their assigned movers. They allowed me space to test various pianos, answered my questions, assisted in coi etc paperwork. Within 5 days, I had my wonderful piano (yamaha n1x). Special thanks to the movers that had to deal with a glitch at our building. I came back to Yamaha as I had previously worked with Richard. It wonderful to still have a dealership in the city (NYC). They still continued to answer questions after the sale. Very professional. Thank you!

Came here honestly cause my friend wanted to buy a e-piano for the apartment. The place is very…read morespacious and welcoming. It is very clean and have many different models available. I like how the salesman is very friendly and give good information when discussing with him but he basically left us to try out the piano for a long time without disturbing. I like that they are not pushy and the information you need is clearly stated on the little card. I highly recommend anyone to come by to visit if they are considering buying a piano.

It was the best Steinway showroom I have ever seen in anywhere in the world…read more We live right next door from their different location and bought from them before, but this location is in completely different level. 1. Huge spacious showroom with lots of one-of-a-kind grand pianos. One of only 50 made in the world: special piano is there for over $450K and most cost around $200K. 2. Sound of Steinway is the best, so nothing to comment on that 3. Service was attentive, professional and knowledgeable. We would highly recommend this place.

Update 7/12/24 YaHan Liu from Steinway & Son is exceptional. She has endured me for 3 months and…read morenever gave up on trying to fix my issue. I have been the most obnoxious and difficult customer since the piano was delivered. I have never seen this kind of service anywhere. Her job was done as soon as I signed the purchase agreement , she didn't have to do any of this. If you're buying a piano from Steinway and Son, YaHan Liu is who you want. She will do her utmost diligence and she won't give up until you're 100% satisfied. YaHan, My deepest apology for acting the way I did. Thank you for replacing my piano and making all the arrangements. I will forever be a loyal Steinway and soon customer as long as you are still there. I look forward to upgrade my piano with you. All the Best Karen

Jason is an excellent Piano Tuner. I highly recommend him. My had not been tuned since it was…read moremoved and Jason brought it back to pitch.

Jason was quick to answer, punctual, and did a fantastic job on my piano. Also, was very flexible…read morewith payment options. 10-10 would recommended. l've been having my pianos tuned for over 20 years and this is by far the best experience l've had .