This review is quite overdue, but in some ways it gives perspective on the quality of the used…read moreKawai purchased from Garron almost 4 years ago and I have to say it the quality was excellent from the beginning even up till now. I was very impressed with Garron's passion and knowledge of music and the piano and the whole music industry itself and I did not feel like I was working with a used car sales person which I felt like at some other sellers. I highly recommend going to Garron for any of your Piano needs and I hope him and his business is around when I eventually plan to upgrade to a baby grand. He also has an amazing Piano Technician that went out to do the first tuning that I still call on to this day.

We are extremely happy with our piano purchase with Garron! He and his wife Cindy are both soooo…read moreknowledgeable and patient with our questions. I learned so much from eat time phone call I made to the Piano Warehouse. Not even once they pressured us into buying a piano, instead they taught me many things about piano so I can become a more knowledgeable buyer. Thank you Garron and Cindy!

We visited Pierre's Showroom on a Saturday. It was nice and quiet and he patiently walked me…read morethrough my options. He also let me test a few acoustic pianos even though I came in for a digital one. He is very knowledgeable, with longevity in this business. The delivery was very smooth and professional, and his team also assembled it for me. I am very happy with my purchase. It looks, feels, and sounds fabulous!

Pierre is a class act. From the first piano we rented he has been so great. We went ahead and…read morebought a piano once my daughter expressed commitment after three years of playing. He gives you a rental credit towards a purchase, treats people well, great selection, and has great deals

The problem I have here is that the store entrance faces the parking lot and not the street. When I…read moreasked why, the guy said its to control traffic and the bus stop is right outside. *gasp* Is he insinuating something about people like me that ride the bus?! It's not fair that those who choose to walk or catch the bus have to walk all the way around building but drivers don't. Dont you think its unfair, that the store front is more accessible to the privileged folk who can afford a car vs those who catch bus or walk? My concerns were dismissed and he clearly didn't take me seriously. It's a shame that this is the culture of the business.

I had a wonderful and meaningful experience here! From the start, Margaret, Jack, Jeff, and the…read moreteam here were very friendly, knowledgeable, patient, helpful, accommodating, and professional in helping me choose the right piano. I was having a hard time deciding on a piano. But, over the course of a few months, I was able to come in multiple times and have all the time I needed to try out their pianos. They were very patient and accommodating every time. I always loved how beautifully Jack and Jeff played/demonstrated on the pianos! I finally decided on a beautifully sounding Hoffman V126 upright which is now a lovely gem in our home. Special thanks to Jack for being so personally invested in my growth as a musician, help in choosing the right piano, and recommending wonderful piano teachers who I am now learning from! Thank you Jack, Margaret, Jeff, and Hovig for everything!

Buying a piano online for the first time, came with a lot of trepidations and anxiet…read more I read the reviews for Knauer and thought to try them out. I am so pleasantly impressed by the entire experience so far. One can tell, one is dealing with an honest professiona. I highly recommend this company!

I think they would rather be somewhere else, pursuing a different line of work. I drove out at 3:30…read moreon Saturday afternoon to look at some pianos. Having called ahead and being told they close at 6:00 I figured I had some time to look at different pianos and learn something about the instruments. At about 4:15 I was told ( by the one "Salesperson" working ) that he had "A meeting to go to" and that I "Knew how to find him if I was interested". The man working the floor wasn't even a pianist,. Business must be great for you guys. I advise everyone to think before going here. Overall a rather sad experience. Buh-Bye. I will never be back. I will be buying a piano but not from you. From what I gather the real inventory is at the store in Agora Hills.

We finally worked out all our issues & differences. I appreciate Ben's efforts to connect with us,…read morewhich finally did occur & he was fair with us. It took awhile, but we were traveling, too & had other issues. I got an estimate & offer to deliver the piano free (no stairs), whether we decided to restore/refurbish it or not. So, all is good now. Thanks, Ben...

Got a good piano at a good price. The service was excellent, and even when i had a few small issues…read moredown the line Ben and his team were very responsive and handled it without question. I really respect and appreciate the way they do business, and would definitely recommend them to anyone in the market for a used piano.

We were thrilled with our experience buying a Yamaha grand from Pooya. He and his team did a…read morebeautiful job with the refurbishment and Pooya was very responsive and friendly in answering all our questions. I also really appreciate the year of free tuning and service and the future trade in program. It gives me confidence that we are buying an instrument we know will be maintained over time. As first-time piano buyers we will definitely go back to LA piano for our next instrument!

Found Pooyah on Facebook Marketplace. Was skeptical at first because of the price of the used…read morepianos that were listed. After reading a lot of the reviews on yelp, I contacted Pooyah and am glad I did. He's very knowledgeable about pianos and didn't try to upsell us. We bought a used one for a reasonable price since my daughter is just learning to play the piano and we didn't want to invest in a brand new Yamaha piano. It also included tuning and delivery. Everything was great from beginning to in. Pooyah was flexible with our schedule to meet up at his showroom and the delivery time. Would definitely recommend him.

I can't say enough good things about Bob and Kat! We were shopping for our first piano and Bob was…read moreincredibly knowledgeable and helpful. He always made time for us, no matter how many times we had to reschedule and change our plans to drive down from Goleta. Kat, his wife, helped us coordinate the payment and delivery and was always easily reachable and patient, despite our changing plans! Everything about the purchase was flawless and professional. Thank you, Bob and Kat. We absolutely love the newest addition to our home!

Unbelievable poor and rude Sales person, per phone, with my notion to purchase. I teach and they…read morehave lost not simply my business; but, my referral business of each and every Student and Family I know in Irvine, Tustin, Santa Ana, Laguna, and Aliso Viejo who are looking to buy a Piano. Whoever this person was has no idea how to present to the Public. How horrified to know a Dealer treats a person interested in their Instruments in this manner. I have taught and performed for over 45 years. I know my Pianos in and out. I am well versed in the critical workings of an Instrument. She was sully and crude. Train her. Or, fire her. What a despicable image of a well know and respected Company. Esther

Starting with a beautiful piano-showroom experience, followed by the exemplary service of the…read morefriendly professional piano-savvy staff (Adam Chester, Victor Imperi and Jackson Humphries making up the trifecta of knowledge, understanding and guidance I needed), it became easy to decide upon my own piano-journey purchase offered by Faust Harrison: the QRS Music PNO4mation-enhanced (player piano) acoustic Baldwin piano. Like many piano lovers who do not play the piano, one thing was missing over the decades: an in-home virtual concert pianist instead of a now-and-then performance by family or friends on this amazing machine - Ooh, what a Lucky Man I am, Thanks to Faust Harrison Pianos!

Faust Harrison is a World Class piano store. The selection of pianos is phenomenal and the service…read moreis absolutely First Rate. I have purchased two pianos from them in one year ( one instrument being very modest, and one being rather high-end). Regardless of the price involved I was treated with respect and great consideration. You will be happy with your experience here. Adam and Jackson treated me right. Many thanks!

Phenoyd is the ONE! I looked everywhere and I am very lucky to have found him. He is the BEST!…read more He restored my piano to better than the original condition. He showed old world craftsmanship and the highest work ethics, both are rarely seen nowadays. I recommend Phenoyd without reservations.

Phenoyd did a marvelous job restoring my grandmother's piano, which now looks just gorgeous and…read morebasically like new. The legs were cracked and he repaired them to perfection. He was extremely patient and gracious. Highly recommended.

I was referred to Mory by my sons middle school teacher (who was a student of Morys)…read more I first went to Mory for a simple saxophone inspection. (I've been back several times since). From the very first moment I met him when he opened the door I immediately felt how amazing he is. There's just something about him thats impossible to describe, but you just know he's has a genuinely good soul. Mory is friendly, welcoming, patient, detail oriented and extremely knowledgeable. Mory's repair skills are unmatched, he is a literal instrument wizard. On top of that his pricing is very reasonable. I would highly recommend Mory for any woodwind or brass instrument needs you may have, you absolutely wont regret it!

I am a beginner and though Mory works with lots of professionals as well, he treated me with…read moreattention and care and helped me get my used clarinet up and running. He recommended a great mouthpiece and reeds for me and has taken care of me twice since with minor repairs.