This review is quite overdue, but in some ways it gives perspective on the quality of the used…read moreKawai purchased from Garron almost 4 years ago and I have to say it the quality was excellent from the beginning even up till now. I was very impressed with Garron's passion and knowledge of music and the piano and the whole music industry itself and I did not feel like I was working with a used car sales person which I felt like at some other sellers. I highly recommend going to Garron for any of your Piano needs and I hope him and his business is around when I eventually plan to upgrade to a baby grand. He also has an amazing Piano Technician that went out to do the first tuning that I still call on to this day.

We are extremely happy with our piano purchase with Garron! He and his wife Cindy are both soooo…read moreknowledgeable and patient with our questions. I learned so much from eat time phone call I made to the Piano Warehouse. Not even once they pressured us into buying a piano, instead they taught me many things about piano so I can become a more knowledgeable buyer. Thank you Garron and Cindy!

After looking for a good piano for quite some weeks all over the web, I found this store a little…read morefarther from my original search range location, and I was not disappointed at all. The moment I saw this piano online I really got drawn to it, I was looking for something around 7' and this Kawai 7'-4" was just amazing. After some emails, Ben proceeded to send me some audios from this piano, and that made me realize this was the piano I wanted, the sound was perfect. I arranged and drove for some hours and I was able to walk into the store, all done remotely. I was very pleased by this experience since I really enjoy my time playing an instrument that you are looking to keep and play for a long time to come, and not having a sales person waiting for me right next to the piano and pushing for a sale was a great experience to have. The purchase was done by phone and everything arranged by email. The Delivery was flawless and the piano was cleaned and polished to perfection. This piano being from 1974 was brought to life, at one point it got restored and the job looks very well done. This piano looks like brand new, with such a warm and melodic sound. To make this purchase even better, I had an early 2000s QRS player system from a previous piano and after talking with Ben, one of this Techs. had this system installed. Now this piano is at home and its a delight to sit and enjoy playing its rich sound or to just put some good music and listen to it play itself away. From all the stores in AZ and SoCal, I can say Knauer Pianos was the best to deal with. Thank you

I think they would rather be somewhere else, pursuing a different line of work. I drove out at 3:30…read moreon Saturday afternoon to look at some pianos. Having called ahead and being told they close at 6:00 I figured I had some time to look at different pianos and learn something about the instruments. At about 4:15 I was told ( by the one "Salesperson" working ) that he had "A meeting to go to" and that I "Knew how to find him if I was interested". The man working the floor wasn't even a pianist,. Business must be great for you guys. I advise everyone to think before going here. Overall a rather sad experience. Buh-Bye. I will never be back. I will be buying a piano but not from you. From what I gather the real inventory is at the store in Agora Hills.

Starting with a beautiful piano-showroom experience, followed by the exemplary service of the…read morefriendly professional piano-savvy staff (Adam Chester, Victor Imperi and Jackson Humphries making up the trifecta of knowledge, understanding and guidance I needed), it became easy to decide upon my own piano-journey purchase offered by Faust Harrison: the QRS Music PNO4mation-enhanced (player piano) acoustic Baldwin piano. Like many piano lovers who do not play the piano, one thing was missing over the decades: an in-home virtual concert pianist instead of a now-and-then performance by family or friends on this amazing machine - Ooh, what a Lucky Man I am, Thanks to Faust Harrison Pianos!

Faust Harrison is a World Class piano store. The selection of pianos is phenomenal and the service…read moreis absolutely First Rate. I have purchased two pianos from them in one year ( one instrument being very modest, and one being rather high-end). Regardless of the price involved I was treated with respect and great consideration. You will be happy with your experience here. Adam and Jackson treated me right. Many thanks!

Bought a piano from Pooya years ago. Great piano, great experience, and glad to know him.read more

I bought a Yamaha U1 from Pooya and the whole experience was amazing. It was my first time buying a…read morereal piano, and I had a million questions. It was a gift for my husband, so I really wanted everything to be perfect. Pooya invited us to his shop, let us try a bunch of different pianos, and was incredibly patient while my husband took his time deciding. We eventually found the perfect one, and Pooya made the rest so easy. He handled the delivery, the tuning, and even included a piano bench. He actually offered to deliver it that same day, but we had other plans, so it arrived a couple of days later exactly as scheduled. The piano is perfect and so is the service. If you're looking for a piano and want someone who's knowledgeable, honest, and genuinely helpful, go to Pooya. I couldn't recommend him more.

I had a fantastic experience with Piano Masters. Highly recommended…read more Gregory was very responsive and accommodating from my initial inquiry. They offer a very competitive price, zero pressure in the showroom, and delivered exactly what I had hoped for. I'm so thankful for the many years my daughters will have, playing on the piano they provided us. Thank you Piano Masters! The GL-10 is lovely.

Greg and Steve are truly the "bestest" when it comes to knowledge, craftsmanship, and customer…read moreservice! Greg made everything incredibly easy--prompt scheduling, and has a depth of expertise that put me at ease. He does not rush you while in his store and even tells you shop around to make sure you select the right piano! Also Greg and Steve didn't just tune my piano multiple times before I took delivery; they treated it with the care and hired top notch piano movers who were really respectful towards not damaging anything on my property and most of all my brand new "Kawai 60th Anniversay GX-2". Their installation of the Genio non-invasive silent system was flawless--done with minimal screws and absolute respect for the instrument's integrity. You can tell they deeply understand the mechanics and soul of a piano! What really sets Piano Masters apart, though, is their red carpet customer service. They're very professional, and genuinely focused on delivering the best outcome for me as a customer. Their pricing is very competitive, especially considering the level of service you receive--something you would experience at a Lexus or premium car dealership. I definitely recommend Piano Masters! I wouldn't trust my piano with anyone else!

Wow! This place is great. Edison is wonderful and the service was excellent. I didn't feel…read morepressured to buy or didn't have to endure a Long sales pitch. He let me try as many pianos as I needed, answered questions, and was the most professional. I bought a Yamaha U3 and he coordinated delivery. He came to time the piano and it sounded great! This is the place to buy your new or used piano. Thank you. I'm so happy with my piano.

My children are learning the violin and cello here. The teachers are very nice and patient. The…read moreprincipal's wife who arranges the courses is very considerate and thoughtful of the parents. I also really like this place. Surrounded by famous pianoes and filled with continuous music, being there makes me feel wonderful all over

Professional, understanding, honest, and efficient. I had the pleasure of consulting with the owner…read moreBenjamin Kim. He took the time to understand exactly what I needed, educated me on a good decision, and made arrangements for a great experience. I was recommended to Kim's Piano and will be recommending others as well. Thank you for your help, I will come back here for all my piano needs and future upgrades!!!

If I could give 6 stars I would! Thank you Kim's Piano for making our piano-buying experience…read moreabsolutely perfect! Our point-person form the moment we walked in the store was Remington. Remington was friendly, knowledgeable, patient, professional, and encouraging every step of the way. He even answered all of my texts quickly! When it came time to purchase our stunning, both in sight and sound, used Shigeru Kawai SK2, both Benjamin and Remington made the process a pleasure. The in-store piano technician did a phenomenal job on voicing the piano to our taste and the delivery happened within the week! I can't say enough. Thank you again Kim's piano! Years of enjoyment with this fine instrument are headed our way!!!

A hidden place for Piano enthusiasts. Located next to Sam's Club & a wash. This is a family owned…read more& ran for several generations of the Tudor Family. John Tudor gave us a tour of the place along with information & history on pianos. John's father learned his trade in Germany back in the days & passed on the knowledge & craftsmanship to the next generation. There are hundreds of pianos in this warehouse. Some are being restored & Some are being repaired. According to John. Most pianos nowadays are mass produced, & are made with a foam like material to cut cost down & weight. There's only 1 company left that makes pianos by hand & made with hard wood. Only 300 are produced yearly. John explains the difference in upright & Grand pianos. Within the upright, there's 3 different sizes. Upright pianos usually has 2 pedals. You may find some with 3 but it is not a Sostenuto pedal. It is a mute pedal. Sostenuto pedal is only found on Grand pianos. Steinway & Sons perfected this & patent it in 1847. It became a standard but is rarely used. There's only I piece (music) that has the usage of the Sostenuto pedal in play. The Grand Piano has several sizes & names. Baby Grand to Concert Grand! (Largest size, 9 ft long) Very informative tour. If you're looking to purchase a piano & would like a little bit of history & information on where to start in choosing the right piano for you or whom ever, give this place a try. They have "technicians" who could also tune your piano if you already own one.

There's a bit of bias here because Ivan Tudor and his crew happen to be my buddies-of-sorts…read more I'm not sure how useful this review would be aside from serving as a "shout-out" to let you Yelpers know about the existence of this place! Why? Because I'm not a fan of the piano as we know it today. This is Tudor's specialty--the repair, restoration, and sale of fine modern pianos (modern meaning post-1850 or so). He's won numerous awards for his work and has even repaired pianos owned by some very notable people. But anyway, let me tell you a little about why I like them so much. I repair harpsichords and early pianos as a hobby. Aside from his showroom, Ivan Tudor keeps a HUGE warehouse full of pianos from all periods in various stages of repair and disrepair. They're sort of my "piano junkyard" when I need a part for one of my projects. Several years ago, I bought every single harpsichord and fortepiano they had--totaling about seven or eight instruments in all. Evidently a few of them were movie props in the 1940s and 1950s because they had small metal plates on their undersides indicating they were the property of Warner Brothers. How cool is that? I actually found one of them--a piano from 1815--in a picture book of old pianos published in 1953 indicating the photo was furnished by the studio! Their on-site piano tuner and regulator, Vivian, does a very fine job and will come out to tune your piano for what I believe is a standard rate of $85. Voicing and other piano services are by quote. But yeah, the folks here are übercool and while I haven't made use of their restoration services or bought a high-end piano from them, I'd imagine that since this is their bread-and-butter business, they'd be just as accommodating in that regard as they are with my offbeat inquiries about obsolete instruments!

The problem I have here is that the store entrance faces the parking lot and not the street. When I…read moreasked why, the guy said its to control traffic and the bus stop is right outside. *gasp* Is he insinuating something about people like me that ride the bus?! It's not fair that those who choose to walk or catch the bus have to walk all the way around building but drivers don't. Dont you think its unfair, that the store front is more accessible to the privileged folk who can afford a car vs those who catch bus or walk? My concerns were dismissed and he clearly didn't take me seriously. It's a shame that this is the culture of the business.

I had a wonderful and meaningful experience here! From the start, Margaret, Jack, Jeff, and the…read moreteam here were very friendly, knowledgeable, patient, helpful, accommodating, and professional in helping me choose the right piano. I was having a hard time deciding on a piano. But, over the course of a few months, I was able to come in multiple times and have all the time I needed to try out their pianos. They were very patient and accommodating every time. I always loved how beautifully Jack and Jeff played/demonstrated on the pianos! I finally decided on a beautifully sounding Hoffman V126 upright which is now a lovely gem in our home. Special thanks to Jack for being so personally invested in my growth as a musician, help in choosing the right piano, and recommending wonderful piano teachers who I am now learning from! Thank you Jack, Margaret, Jeff, and Hovig for everything!

Matthew and Carrie handled our family heirloom with so much care and precision. it had not been…read moreproperly tuned or cleaned in at least 20 years and they took the time to bring it back to life for a new generation. I can't recommend them enough!

Matthew and Carrie were amazing! Incredibly kind and professional. They last tuned our…read morebeginner-level spinet piano in 2021. It took about 2 1/2 hours for them to tune it, and it sounds great now! They took their time - treating everything with care and precision - which I greatly appreciate. Thank you again Matthew and Carrie! I can't recommend them enough!