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Jamco K-9 Training center

3.0 (2 reviews)

Services - Jamco K-9 Training center

Private dog training

Pet boarding

Jamco K-9 Training center Photos

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11 years ago

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9 years ago

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Creature Comforts Pet Resort

Creature Comforts Pet Resort

(16 reviews)

Recently left our two dogs here for 10 days and I have to say I am SO glad we did. Our one dog is…read morevery easy going and we weren't worried, but our other dog who is 10 has a lot of anxiety issues and can be aggressive. So we did not feel ok just leaving him with anyone. From the first day we called them to set up the time they were extremely helpful and encouraging that they could handle him. They had us do a meet up and tour of the facility first which went well. Then they suggested we do a trial night, and i am so thankful we did. We all had a lot of anxiety not knowing what he was going to do, and getting to do that night made us all feel ok that not only could the dogs handle it, but that the staff was super professional. So we left them for 10 days and having the webcam was such a nice part of it. Every time we felt guilty we would just look at the camera and feel better. They were also really nice about us calling and giving us updates. Picked the dogs up and they did great! The entire staff were all so good with him, and now I think he misses all the extra attention! Plus the free bath we got at the end was great, neither dog has ever smelled so good. I know this is a little pricey but it was worth every dollar we spent to know our family members were well taken care of. Now that we know we can go we are already planning another trip! Trust me if you are questioning this just go for it and spend the money. First class service from these great people. Thanks again!

When we arrived, which was later than expected because we were from out of town, wanted to try a…read morecloser boarding facility to where we were traveling, and my work didn't allow me to drive up early enough the night before to make the required drop off time - which is not flexible even though they have 24 hour staff, so I was charged $135 for a night my dog didn't stay - my dogs room reeked of pee and was filthy. We had a trip planned so we had no option but to leave our dog there and hope they would clean the room for him. I felt awful and unsettled as we left. While on our trip, we had a family emergency that required us to cancel a night early and head back to where we live. I expressed this to the front desk, who said because I couldn't get my dog by 4:00 PM (or 4:30 PM - something insanely early) I would be charged a $125 fee for picking up "after hours" - this was not communicated to me previously, and I was told by multiple staff pick up by 6:45 would be fine to not incur a fee. Keep in mind - they have 24 hour staff - so I don't know why I would even need to be charged a fee for getting my dog early when there is staff there that can check us out. I was also charged another $135 for the night my dog did not stay. We had no options, so for 3 days and 3 nights, I paid over $1,000 for my dog's stay. Our dog was also supposed to be groomed on his last day, but was groomed a day early. We gave very specific instructions that he needed prescription shampoo used - which we provided - and they ignored that completely which led to my dog now having hotspots we have had to deal with since returning home (and dealing with our family emergency). The front desk staff was so sweet, and lamented and agreed with my outrageous bill, and stated that "they even charge me to board my dog here and I work here." Yikes. After communicating my disappointment with all that had transpired, I got a $30 credit to my bill for the dirty and pee-filled room, and a $110 refund for messing up the shampoo. That is it. $140 back on an over $1,000 bill. Yes -- many of these issues were in the fine print of the agreements you sign to board your dog - so there is little I can do about it, but I feel it is important others know about these fees and charges. I board my dog at very reputable pet resorts where we live (Pittsburgh, PA) and nothing has ever been this expensive, nor have the staff ever been this difficult or not accommodating. We will not be back.

Jamco K-9 Training center - groomer - Updated October 2026

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