Went to the dentist today and the lady doctor that did my root canal and her little assistant was…read moreamazing. I'm scared of the dentist, but she was very patient with me and gave me encouragement throughout the process. For someone that HATES the dentist, I'm only going if she's there moving forward. I was so nervous she assured me nothing was gone happen, and it didn't. Thank you to that doctor and her assistant. Very friendly people and compassionate.

I have say I usually do not write reviews about companies. There are some that are good and some…read morethat are bad!!!!! Jefferson Dental & Orthodontics Spring, TX location has to be the WORST DENTAL PRACTICE not just in Houston but the entire USA, that I have had the displeasure to encounter. I have been waiting for a refund for a procedure which was not completed since JAN 2026 and now it is MAY 2026. My refund issue still remains unresolved. I have called the Spring Location office over and over and have left numerous voice mails, I have tried chatting via text not one person from billing will return my calls, to try and resolve the issue. Do not under any circumstances decide to go to Jefferson Dental & Orthodontics!!!!!! I could not and would not recommend Jefferson Dental & Orthodontics to any person and especially friends or family members. This dentist office is completely untrustworthy and patients be warned DO NOT USE THIS DENTAL PRACTICE. Fed up and still waiting for a resolution.

This place was a god send. I'm so happy I found them!…read more Some context: About a month ago I felt a pain in my cheek. I just assumed I bit myself and continued with my life. Over this past weekend I've been in nonstop pain and looking inside my mouth I saw my cheek was raw and bleeding. I sprayed some numbing spray and looked deeper. My wisdom tooth finally pushed through my gums and was sticking directly towards my cheek causing constant rubbing. I've always been used to pressure in my mouth because of migraines and what not so I had no real reason to assume otherwise. After 3 days of going back and forth with myself I finally looked up emergency dental services and they were the ones with the quickest appointment for the following morning. I called and messaged to reschedule about 4 times but I decided I would deal with my fear and get it over with since the pain was unbearable the minute Tylenol and numbing spray lost it's effect. Ps: I avoided getting my wisdom teeth removed for about seven years because of my fear of saying something dumb with while under anesthesia. I'm also not from TX and was driving 10 hours that same day after the appointment. My appointment was at 8:30 am and I was home by 9:20 with the 15 minute commute. It was painless and super easy. Some Local anesthetic and some slight pressure and it was over. Everyone was understanding and it was very hygienic which I loved. Hopefully I'm never in pain again but if needed I won't be seeking out a different office. It's been 48 hours since my appointment and there's no swelling no pain no pain meds needed. I'm on the antibiotics but overall amazing place

This place is complete trash. The people who work here are frighteningly incompetent to the point…read morewhere they are a danger to anyone who walks through the door. I made a follow appointment 6 months ago for a cleaning. While I was pulling into my appointment they called and asked to reschedule my appointment because the dentist there that day did not take my insurance. Mind you this appointment was made 6 months in advance. I rescheduled for the following week. Today I go to my appointment, mind you the first appointment of the day, after 2 hours of waiting, I approached the front desk and told them if been waiting for 2 hours and that I had a meeting to go to in an hour. She asked if I wanted to be scheduled....AGAIN. I told her I would like them to honor their appointment and she told me that they are very busy and I would either have to reschedule or deal with it. I then asked for a corporate number to which no one knew. I waited for almost 10 minutes for them to give me a nonworking number. I asked who actually ran the place and they said they didn't know and that I would have to talk to Natalie. Well Natalie wasn't there. This was all starting to make sense on why the place was falling apart. The person who supposedly runs the circus wasn't there. I would avoid this trash dump and all the incompetent people who work there.

Tried them twice with years in between because first time was bad and I ended up owing lots more…read moremoney than the original treatment plan....Fast forward and different insurance issue but same horrible customer service but they did tell me after they started the procedure I would have to pay more,,,so I had them stop. They are rude and I wouldn't recommend going to visit them as it seems to not improve over time.

I entered the office and no one was at the front desk for over 15 min. When someone finally showed…read moreup at the front desk, she just sat down and started to do things, she did not bother to apologize or talk to any of us in the waiting area. Front desk staff is rude and unprofessional. Love the Hygienist and Dentist though.

Assistant Destiny is the best, ask for her Care quality is…read moreawesome , I highly suggest her

Horrible dentist. The workers are rude and like to argue with their customers. The payment was paid…read moreoff and they still refused to take off my friends braces even though there was literal proof it was paid off. Receipts, screenshots, everything. They said to call the company to get confirmation and when we did they said that wasn't enough and they need an email. The company then said they take 30 days to send an EMAIL!!! and EMAL?? I get it if it was maybe mail but an email seriously? Everyone tells us different things, they rescheduled and canceled the appointment to take the braces off THREE times. None of the workers communicate with one another. I DO NOT RECOMMEND!! do not waste your time or money!!

Dentist are sweeet and office management are sweet and helpful. They kept asking if i was okay,…read morewhich was sweet of them. Care was awesome!

FYI, if you don't confirm your appointment within 24 hours it gets waitlisted. Never mind that they…read moredidn't ask for a 2nd confirmation (texts attached).

Quality service but painful procedure…read more Wasn't able to keep my tooth due to their guidelines but was able to take some pics of it. It hurt like crazy.

Horrible! billing issues, and the work i have done has not been good i have gotten fillings and…read moreall of them have fallen off when i went in i had no pain or anything to bad just needed fillings, now i have pain in one of the fillings..not going back anymore. Now i gotta go somewhere else to get everything done properly.

Was pleasantly surprised by this place, I needed 11 fillings changed and a root canal. When all was…read moresaid and done, it didn't hurt and I had as good of an experience as possible at the dentist. I would recommend to any one

Worst dental experience I've ever had. I was not properly numbed on one side, and when the dentist…read morestarted working, he hit a nerve. I reflexively jumped and grabbed his hand because of the pain. Instead of checking on me, he started yelling and told me to just raise my hand if it hurt. When I tried to do that, my hand accidentally hit him in the face, which made him even angrier. At this point my mouth was numb and my teeth were already filed down, so I couldn't even speak properly. I became overwhelmed and started crying out of frustration, and he responded by telling me to "calm down," which was incredibly dismissive. After a few minutes, he continued the procedure but was very rough, jerking my mouth and handling me aggressively. I left the appointment red faced, upset, and in tears. Completely unprofessional behavior and zero compassion for a patient in pain. I would never recommend this dentist to anyone.

Great service! Everyone is always so nice and welcoming. Highly recommend for everyone to bring…read moretheir family and friends here.

This place has no idea what they're doing. I've waited for over 2 hours with an appointment that…read morethey have rescheduled already because they over booked previously. The orthodontist has changed their plan on my teeth three times since I've had my braces for only one year. If I hadn't started here, I wouldn't still be here. Absolutely do not recommend coming here and it is definitely not worth a penny of your money.

I'm an ELITE yelper and I do honest reviews. My review is real and very honest. I've been coming to…read moreJefferson for about 5 years now & just deciding to do a review. Just left here numb and all but admit about telling my Yelp familia my experience lol They're exceptional with a capital E! From the front desk to the the assistants to the orthodontist. Jefferson dental is the dental office I call home! Dr. Moore is exceptional, very accommodating towards your needs & doesn't pressure you like some orthodontists. I've gotten so much work done here from root canals, extractions, crowns etc. they're very affordable & clean. I'd definitely recommend. They have gotten new front desk staff so if you've came a while ago. Give them another try. I love this place.

Long wait and mistakes were made with my appointments on several occasions. The staff move at a…read moredecent speed but are over booked. I get my cleanings and orthodontist care, I already paid so have to wait before I can switch to a new provider. Poor overall service and inconsistent staff meaning they have a high turnover rate. Poor quality of care.

Great experience at Jefferson Dental & Orthodontics - Chimney Rock! The staff was friendly,…read moreprofessional, and very welcoming. Everyone was helpful and made me feel comfortable throughout my visit. Highly recommend this location!

So as I'm still sitting here at 1:52pm & my appointment was at 1:15 the lady at the front ida rude…read morea&& trying to explain this treatment plan that doesn't agree with stuff scratched out ..