Get in while it's nice and new.
This franchise... I have never found one that retains quality. I tend to think they have too many things going on. Too many styles of drinks, too much premade and cook-up foods. This means a lot of stock on hand. Every order becomes highly customizable and with their capacity for many customers (each restaurant goes for a large footprint therefore many tables) it must be a nightmare to get things out in a timely and orderly fashion.
This branch opened on 6 Sept 2015 and what I've had so far is lovely and accommodating staff, fresh food and good wait times. I haven't seen it packed yet.
Hopefully they find this location ideal and won't suffer the fate of a handful of other franchisees I've stopped in at, namely a reduction in the presentation of the meals and the pre made stuff looking quite dry and brown in their fridge.
The coffee today is quite mild. I have a friend who refuses this coffee, she says it doesn't give her the kick she seeks. :)
The coffee rewards are overly decent... It relies on your spend amount and it seems every time my partner and I go here they say we have three or four banked up. They will let you apply it on a more expensive coffee if you pay the difference. read more