I would give zero stars if that were an option. We submitted online for an estimate for a new air conditioner and was given a window of when someone would show up. No one showed up so I called the number on the website. The lady was one of the rudest people I have ever dealt with. I asked if anyone would be coming and was told they didn't have our information and couldn't come today since they were handing emergencies which I can understand. She said they could come tomorrow, but could not give any time. I feel that is unsatisfactory. Then asked if I knew the square footage of the home which I did not then with a very rude voice asked if I thought I could find out. First, you are extremely rude then won't give a time frame of when you can come out after you missed the first appointment with no sense of even apologizing. On top of that the kids in the background was so loud you can barely hear her. I have a child, but he knows to be quiet when I'm on the phone. I spent 20 years in the service the last thing I need is someone being extremely rude to me when I'm trying to spend my money to get some air conditioning in a home. I wouldn't t recommend this company to anyone. read more