Greatest Family owned car business sales was smooth and easy going very good experience. I thanked Jala for helping me out to get my dream car I recommend everyone need a car read more

BUYER BEWARE -- My experience was a nightmare. I was sold a 2012 Dodge Charger for over 10k (almost twice its worth) through in-house financing, with $1,000+ monthly payments and a promise they would take the vehicle back and agree to finance me the car I actually wanted on their lot once it was paid off. The VERY FIRST NIGHT the car wouldn't start. In the contract there was a 3 day window after the sale to return it so I reached out to Jalas son asking to return the car. He threatened me with expensive fees and assured me it was a minor issue and I was overreacting. I wish I would have followed my gut- the issue(s) were not minor at all. Over the next 2 almost 3 years now since buying it, it was drivable only a few months total, and I spent thousands on repairs, including at their own shop--only for the same issues to return immediately. When I finally paid it off, I was told: "Wow, you actually paid it off," and then they refused to take it back, suggesting I might get $1,000 elsewhere. Their shady and probably illegal business model works like this: buyers with limited credit options are placed into high-interest, high-payment loans on vehicles priced well above their actual value and finance payments far above what makes sense from their income statements to be able to maintain. If the car fails or becomes unreliable (which in my case happened almost immediately), the buyer is still fully responsible for the debt and repair costs. By the time many customers struggle to keep up with payments or the vehicle becomes unusable, the dealership has already collected a large portion--or even all--of the inflated purchase price through monthly payments that are near impossible to maintain on top of repair work and insurance. Miss one payment, don't pay insurance for a month, they repossess the car despite how much you might have already spent and they sell it to the next person where they repeat this cruel cycle- effectively allowing the dealership to profit multiple times from the same car while the buyer absorbs the financial loss. It creates a situation where the buyer takes on all the risk, while the dealership benefits from both the financing structure and the resale value of returned vehicles. In total, I put about $15,000 into a car that now doesn't start at all. They made even more money on it to do repairs in house after promising "cheaper parts and labor" only for me to drive off and turn the corner and the problem return immediately. The Dodge dealership out of pity told me to stop spending any more money to repair it, that it's a money pit, and I should cut my losses. Do not take their word for anything. Get an independent inspection and read every line of the contract. They have no problem ruining peoples lives, circumstances, finances if it benefits them financially. This has had a tremendous negative impact on my life. Just don't go there. Take your business elsewhere. I wish I had. read more

BUYER BEWARE!!! This place is known for selling lemons! I bought a car from this place a few years ago and the catalytic converter went out while I was on the freeway. I only had the vehicle for 1 month and barely drove it!! When I reached out to the owner for help... he told me to take him to court and hung up on me. read more

This place is dishonest and a scam artist. My son purchased a car from them and I his last car was in my name because I bought it for him. So, I had to sign over the pink slip for the company so he can use it as a trade. They kept trying to have me put my id on file wanting to make a copy of it. I refused I told them they can look at it to verify it's me. But no copies. The way they kept pressing trying to bully me left a horrible taste in my mouth. I advised them you can press all you want but I don't have any business with your company that's going to be a NO. He wrote down my id # and I went on my way. Soon after with in a couple of weeks the car broke down. They advised that if I took down my Google review they would fix the car for free. I said no, so they started threatening. I still said no. The are no a good company, you shouldn't do business with them, they will rob you, lie to you, scam you then threaten you. No good. read more

Honestly the greatest Family owned car business you could go to! All the people there are very down to earth and tell you up front everything you need to know about their vehicles. read more

The owners have the worst customer service. DO NOT RECOMMEND! Go elsewhere! The disrespectful language coming from the owner down to the salesmen could definitely need a revamp. A family business definitely not worth investing into. 0 stars read more

0 stars review. Ugh, I'm only writing this review to save the next innocent person from purchasing cars from JALA Auto Sales. This is the worst car sales place ever. The first red flag should have been where they ran my name wrong for my credit. Now I have a dink on my report . They literally told us they had a slow month and hadn't sold a car in 2 months , that should have been my 2nd red flag . Drove home in my car. 2-3 weeks later the car started to have issues it began to overheat and it needed an oil change. Went to jiffy lube , took care of the oil change. A week or so later, the car overheated again , even after I got the oil change! I Called the owner to tell him about the issues, he had an attitude had an awful condescending tone over the phone told me there is nothing he can do about it. Got it looked at by a trusted mechanic and said that the car might need a new engine because the 6th cylinder needed to be replaced. Every few months I would go to the owner's shop to discuss the car's issues and get some help. It's been almost a nightmare of a year with this car. They sold me a car with problems. I am a first time car buyer and I have had a terrible experience. This place sells cars with problems and then blames you and tells you you caused it. Please don't buy cars from here. And if you do, GOOD LUCK! Not worth the stress and trauma. I'm so over this! read more

Christian was so nice. He went above and beyond to try my credit with the banks. He even took personal time and called after hours trying to help me stay well informed of the process. I've been turned down all over town. Other dealers where jerks. These guys are great! I would highly recommend you check them out. thanks so much Christian I appreciate you. John E read more

Buying a car was a seamless experience thanks to the knowledgeable staff and excellent service from sales representatives Chris habeebi and Wadee. The variety of options made it easy to find the perfect fit for my needs. Highly recommend! Family owned since 2001 and they definitely treated me like family. read more

Jala Auto Sales - Pickup truck - Car Dealers Near Me - Sacramento, California

I came into Jala a couple of days ago looking for an SUV, they had a pretty good inventory (some stuff was out of my price range but keep in mind, i'm BROKE lol). Was looking around the lot for a little bit and was eventually approached by Niko. Niko was super welcoming and didn't come off like a pushy sales guy. Told him what I was looking for and my price range and he suggested a few options, we quickly found a 2014 Buick Enclave that looked in great condition and we went off on a test drive. Once we got back from the test drive I went in to speak with the manager Wadee about what the numbers were looking like for the Buick. The first thing I noticed, which I really liked, was Wadee's transparency throughout the whole financing process. His computer screen was completely turned towards us so we could see the whole breakdown of our possible payments/interests rates and made it a point to slowly explain each and every number, what it was going towards, and showed us a few different ways he could help us with getting lower payments and interest rates. The Carfax on the Buick were excellent, never been in an accident, nothing salvaged, the car was definitely no lemon. Another thing I appreciated was when I decided on the Buick, before moving forward Wadee reminded me that there are other cars on the lot and I dont need to feel pressured to jump straight on the first car I liked. Everyone here was super nice. They're selling cars, so of course they're going to be a good salesman, but nothing about this place was like the typical pushy sales guys that we all hate. Ended up going ahead with the Buick, Wadee was nice enough make a call and get me $500 of my total price and was able to get me a really good interest rate with lower payments for someone with not the best credit. This was first real car purchase and I had no idea how the hell any of this worked but everyone was informative and walking me through step by step. Vasu, who also works there, said if I ever have any problems with the vehicle or need something fixed I can call him and he'll personally take care of it. Overall great car buying experience and i'm very happy with the car I got. If youre looking for a car I highly recommend coming here read more

Jala Auto Sales - Car Dealers Near Me - Sacramento, California

Great car and friendly staff they have a lot of car with good condition I bought the car from here everything is so easy I will come back again. read more

Rude assholes! Rushed us out of their lot because he said 'leave we're closing in 5 minutes!' The proceeded to glare at us and threaten to lock us in... As we exited and went across the street to another dealership, two vehicles with his employees followed us! Doing a slow drive by with glaring stares! Way to treat your perspective customers! Went down the street to ADAM'S Auto Sales and were treated very kindly and with respect... Do t spend a dime with Jala, they act like rude, unprofessional animals! read more

This has to be the worst place. First let me start with my brother got a car week later the key fob stopped working. Then had tk go to ford tk fix it since they couldn't. I wanted a car but felt forever into one. The more info I asked for the more irritated the became with me. The more I wanted to know about my options the less the wanted to help me In the end of the day they ran my credit 9 times. I got no car hit sure did get marked on my report. This is the worst place in Sacramento hands down. And the dude Wadee is a whole bitch. He talk shit then hides behind text messages. Then will block you like a ex girlfriend. He is a whole bitch!!! He thinks he knows what's going on but truly using his dads company to scam a few bucks off the top. The employee a told me to my face the didn't sale cars for months. It's been the worst year he had in the 6 he worked there. So be aware they will sale you anything and don't forget it's all as is! read more

DO NOT BUY FROM HERE!!! It's terrible that you guys rip people off and take their money. Especially when you know they have a baby on the way! You lied about the vehicle being current in registration. When in fact, it was 5 years behind. You didn't take care of the smog, and then when it was brought to your attention about the horrible things you and your salesmen are doing, you blame the customer, lie to them, and tell them to stop calling. You have been reported to the BBB, and the DMV fraud department is aware of the situation!! I hope they take your license away!! You do not deserve to have a license! You're a thief!! Your business is crooked, full of lies, and a disgrace to all other lots. Shame on you!! You're a despicable human! read more

I've been working in the car business since 1984. I started working in sales, then finance, at dealerships; I moved into wholesale, worked in Fleet Sales, and eventually moved into Auto Finance as a Bank Buyer. I Was Spoiled...and had never purchased a used car! Today I purchased a used SUV. I have never been as comfortable with a purchase as I was today. I did my homework on what I wanted and needed. Customers are easily frustrated with dealerships...especially if you are simply "kicking tires". Sales people are paid to do a job...or risk being fired because you don't know what you want/need and leave feeling it's the salespersons fault. Buyers need to do their job too. But that's by-the-by. Jala were so patient, knowledgeable, and helpful , I could hardly believe I was at a Used car lot on Fulton Avenue!!! This Dealership deserves 10 The entire purchase was seamless. The experience was enlightening. This dealer is a must on your To Do List. You won't be disappointed...and let them know...Vivienne sent you! read more

TLDR: Our experience with Jala Auto Sales was great. The team connected us with a great car at a great price. They went above and beyond for us. We will definitely be back. The deets: Our commuter car (not purchased at Jala) broke down and we suddenly found ourselves car shopping during our work week. We were shocked by the prices of used cars at dealerships in our area. We found a car via Craigslist at Jala. It was a couple thousand less than the same cars in our area, was basically new/single owner/had low mileage. We were really attracted to the price, but Jala is about two hours away from us. I called Jala and Wadee offered to hold the car with a refundable and affordable deposit. We opted for that and he immediately texted me my receipt. This gave me peace of mind while I looked at other cars for the rest of the week. Having done our research, we went to Jala on the weekend. The car was the same price as the listing, looked great and the mileage matched the carfax. There was a minor dent that had occured on the lot, but Wadee offered to either get it fixed or give us a reduction in price (this has happened to us before and it's not a big deal). We asked him to get it fixed. He also agreed to get the tires rotated at our request as the car was nearing 40k miles on the odometer. Getting financed was very easy and quick. Wadee even texted one of the banks to negotiate a great interest rate. I did bring a credit card for the deposit out of convenience. I recommend bringing cash as I had forgotten about transaction fees. This was an oversight on my part. We purchased the car and left it on the lot so Wadee could arrange the repair. He was very communicative during the week and held the car for the weekend when we were ready to pick it up. We just got the car today and they did a phenomenal job with the repair. I can't even tell where the dent was. The tires were rotated as promised. They also carefully detailed the car, so it looked brand new. We were extremely impressed. Some things to consider: This is a used car dealership. They have stock that caters to a variety of price points. We decided to spend a little more and buy a newer car to reduce the risk of it breaking down shortly after purchase. We've had that happen to us in the past and it's just a risk that you take if you buy older cars or cars with high mileage. Some of the reviews about the guys that work at the dealership are unflattering and from several years ago. They do occasionally swear so bring some pearls to clutch if that bothers you. I got the impression that was their way of connecting with me casually and was fine with it. I'd encourage anyone nervous about previous reviews to give them a chance. The crew is now in their early to mid 20's, so they would have been young when those reviews were written. They have now grown into professional salesmen, and we found them very helpful. We especially found the Saturday crew to be a welcoming group of men to work with. I definitely plan to be back in the future. read more

Great cars Great costumers service thank you. I will be recommending this place they do all they can to help you the car you want. I'll be definitely get another car from here. read more

Christian helped me and went above and beyond to make sure I was happy! They have amazing cars I would definitely recommend them! Very informative! Thank you guys for helping me and being so kind I'm in love with my new car ! -Desiree read more

This review is almost 2 years in the making. I've stopped myself multiple times from posting this but I've had it now. Waddi could sell ice to a snowman but BUYER BEWARE! When the salesman is fast talking and quick to say you're "family", RUN! Against mine and my husband's better judegement, we helped our soon to be 18 y/o son (no credit) purchase his used "dream car". He drove it home (5 miles away), down the street to show it off to his friends and whip it through the Dutch Bros drive thru and back home only for it to literally stall out in the driveway. Reluctantly, Wadi "allowed" me to tow it back to them (at my expense) although it was obvious he didn't want this car back since I didn't have a warranty. His mechanic did his thing and got it running. The car runs fine but every fix is something MAJOR. Yes, I know, when you buy a used car, you're just buying someone else's problem so it is what it is but the latest issue makes me feel like it's time to warn others of the shady BS you may experience by buying a car off Tin Can Alley and not a reputable dealership. My son took the car to get smogged (first time since owning it). It failed the visual test and after a lot of time and money, he has now been told that the air box doesn't even belong to this car. It belongs to a car with no air pump. Since he now works for a car lot himself...a reputable car lot...he knows that many shady car lots typically have someone that will illegally pass a car so these lots can get them sold and the buyer is none the wiser for 2 years until they try to smog it. My advice is that if you have to purchase from this lot or any lot on Fulton Ave, bring your own mechanic to inspect the car before spending your hard earned money. And ask for the Carfax because our car has been wrecked and most of the front end has been replaced with shitty aftermarket parts at some point in time. read more

Sold me a car with alot of problems. Unprofessional and wasted so much of our time, don't go here.

I generally don't trust dealerships (or write reviews). I feel dealerships are modern day scam artists. I came to Jala to see if I could trust them and after several "tests" they passed! Test one: my car was dead. Their auto mechanic, Issa, brought it back to life and got me back on the road. Even towed my car from my house to their shop (note: they are not even in auto mechanic business). I told them I wanted a specific car (test 2) that they didn't have on their lot and to sell my vehicle (test 3). They went and found that specific car and sold my old vehicle for me. What more could I ask for? Special thanks for Wadee and Wasud who put in work from the day I walked on the lot until I signed for my car. I appreciate you guys and I'll be back! read more

These morons are thieves. Do not buy from here !! This place is junk and worth negative stars. Guy sold us a car and raised the price on the contract. Taking them to court. read more

I noticed a truck online sold at this dealership at a very good price. I called and talked to a guy named Carlos, he was very nice and informed me that his boss was driving the truck & couldn't sell it right away. I was willing to pay all cash for this truck, as I had sold 2 trucks in the previous week. I wanted a newer truck and I had the money to pay in full as soon as possible. I asked Carlos to call me on Monday so I could at least place a deposit and have a chance to look at it. He never called me back on Monday, I called twice and both times was told he wasn't there or he was showing a car. Tuesday, call again & another guy answers the phone. I ask to speak with Carlos since it's now been a few days. I ask about the truck listed & he says it has been sold! Thanks for calling me back bro. You lost a customer that was willing to drive 2 hrs and pay in full. If the truck was already sold, you should've said so and not kept me calling everyday to check on it. Worst customer service in a business where it's the key to success. read more

The salesmen here were the best I've never had such a better experience buying a vehicle I highly recommend this dealership they are a family owned business the dad has taught his sons well they both were so polite and helpful read more

Almost bought a car! The older dude was rude af. You can't test drive unless you qualify for a loan and a credit check completed with a high credit score. Never coming back. We just walked away. Sad thing is my daughter's first car buying experience was met with a rude sales guy and we actually wanted to buy the car! read more

Do Not Go to this dealership! The general manager has a volatile personality and seems to enjoy degrading those around him. He should be fired. The owner wasn't too bad but was very grouchy and unfriendly. They speak in their native language while you are in the room to talk about you! I find that extremely rude. They have a lot to learn about customer service! I felt bad for the employees. A few of the employees seem to be nice people. read more

I actually had a good time buying my truck from these guys! Terry was my sales rep, and was great. I also talked with everyone that works there, and everyone was nice and helpful - Big George, Carlos, Little George, Issa. I made several trips to the dealership during the process and they were very helpful to make sure everything was just right. Thanks guys! read more

Jala Auto Sales - Dodge Hemi - Car Dealers Near Me - Sacramento, California

We got the car we wanted, for the price we wanted. Helpful staff, was very accommodating. Our total time at the lot was about an hour and a half. We even made it home before the Monday night game was over. Love all the George's.would definitely buy another car from Jala!!!! read more

The guys here are great to work with! Bought a very nice BMW in great shape for a great price from this location. The process to get financed with a bank through them was very smooth as well. I highly recommend visiting this place if you're in the market for a vehicle. read more

I had a great and easy experience buying my car here. They say they only sell cars with clean title and the make sure all their cars are in good order before selling them. The owner, also the mechanic, does an inspection and does needed maintenance or repairs before cars go for sale. I bought a low miles, one owner car in fantastic condition at a good price. I came in with a pre-qualified loan and they used their connections with local and big banks to find financing for me that almost matched my pre-qualified loan so I could drive the car off the lot that day, which is what I did. The employees, two of whom are the grown sons of the owner, were very courteous and nice to be around. It was easy to tell that the people who work here are proud of what they do. The place was very clean and the atmosphere was welcoming. read more

These guys take care of their customers! We bought a car from here, and Issa was very upfront with us. We really appreciated his transparency in the whole process, and he has done work on the car we bought ever since read more

I had a great time buying a car from this auto dealer. We were coming from Monterey. We decided to apply online. Once everything was approved in less than a day we were ready to buy the car we wanted. I saw that they had specials on their vehicles through a craigslist ad. When we arrived the minivan we were buying was ready to go. We were there less than two hours and were able to leave the lot with our new minivan!!! Great business and great deals on cars! Thanks Jala. read more

Jala Auto Sales - Love my minimal! - Car Dealers Near Me - Sacramento, California

Izza Izza and his team and my salesman Vasu are great people to know if your looking for a reliable vehicle! They have a wide selection of vehicles and will be transparent through the whole process. They're not like the competition they go above and beyond to make sure that there vehicles are top quality! Thanks again for the new ride!!!! read more

Jala Auto Sales - Mercedes E350 - Car Dealers Near Me - Sacramento, California

We were very happy with the car we purchased at a wonderful price!! The young sales guy was friendly and easy to work with. If you are looking for a COVID safe environment....this NOT the place for you. There were several employees not wearing masks and the office it self was disgusting. I'm not joking, there were rusty rat traps sitting on a chair in the office. We went and got tested for COVID after our visit last week. It's really unfortunate that the place was such a dump, otherwise we would buy another car from them:( read more

Don't go here they say something and do something else I bought a car from them and he told me something and wrote it different in the contract and poor costumer service read more

Put in pre-approval online and the next morning I was talking to Wadee. I don't have good credit but he got me in the vehicle I wanted, with low monthly payments. If your looking for a car or truck this is definitely the place to go. read more

these guys are the best. Gorge the owner himself along with his brother are amazing guys. if you are looking for a reliable well price car auto/stick shift if they don't have a car your looking for then they will have something better or of equal preference. i personally have gone all through Sacramento, Roseville and have had nothing but problems with being pushed with price or unreliable sales men trying to pinch every penny out of you. Jala auto sales are good people they don't want to waste your time or money. please take it from me if you are talking to another dealer your gonna over pay or drive off with a lemon. Jala auto sales are people like you and me who want you to be happy and enjoy what your purchasing. NO PROBLEMS WITH THESES GUYS, THE MOST HONEST AND FAIREST people Ive ever meet. buy nice or buy twice. read more

do not buy from hole in the wall dealerships like this!!! the manager is a scam artist... i was sold a vehicle with a bad catalytic converter and the car broke down within 3months! when i asked for help with the car he automatically said "take me to court... they will not do shit". these hole in the wall dealerships get their cars from tow yards, auctions and dealerships like "elk grove auto mall" that don't want the lemons. i had to educate myself after this situation. read more

I know this guys now for a long time its the 3 car i buy from them excellent service best car value they got best cars i got my AMG from them ill do business all the time with them read more

Great experience! Everyone's super helpful and willing to go the extra mile to help us finance our first car. My husband and I'm first time buyers with okay credit scores so it was tough to getting approved; however, the sales rep whom I don't even know his name, tried his best to get us approved. I didn't feel rushed whatsoever. I was given a quote before making any decisions. The car fax was also given to me and the sales rep says we can always come back after we put some thoughts into it. There were no pressure at all, which was why I decided to purchase my first vehicle there. Definitely recommend this place! I gave them a 4 star because the vehicle still had minor maintenance problems that should've been fixed before the lights inside vehicle weren't working & missing one head light on the left. read more