I was very impressed by, and highly recommend this dentist!
First, the location of the office was easy to get to with clear signage and where to pull in for parking.
Secondly, -and what pwrhper surprised nm the most-was the insode of the office building itself. It is set up like a train station, with each individual office a "stop". There is a mural of a train on the back wall and even a statue if a conductor and children. As soon as I walked in, my anxious children relaxed and smiled at the railway theme. Very neat!
Third, the office was designed with children in mind. The waiting room had a "kids corner" with mounted activities on the wall, a little nook to hide in with more activities inside, a tv playing cute animal videos and even an old school Pac-man arcade game. My son loved it!
Next, the area where the cleaning and checkup took place was a large, open room with several stations. This was perfect for having both of my kids (ages 5 and 2) have their appointments. This area was also very kid-oriented, with a reading corner, stuffed animals, Lego table and TVs mounted on the ceiling. On the other side of the room there was another reading nook with several more arcade games. Pretty awesome!
All of this bells and whistles were really just an additional bonus to the amazing staff. Being my children's first appointment, a staff member went over the patient information paperwork very thoroughly. We addressed everything from teeth brushing routines and diet to my son's anxiety and issues with various sensory stimuli. She was very attentive and helped to set us all at ease.
Next, the hygnenist... She was awesome. She talked my son through everything in a waywhe could relatemto and with enthusiasm. Latex gloves were Nija Turtle green and gave her awesome ninja skills that magically turned on her (motion activated) light. The dental chair went up and down like a carosel horse and became a fun ride. She talked him through every step, demonstrating every instrument, letting him touch and test each one along the way. She made the whole process fun and exciting, melting away any anxiety he had whatsoever. Amazing.
My daughter was a bit different, being only 2 she watched her brother go first and was intrigued by the whole process. The hygnenist was just as enthusiastic with her, but adapted accordingly, as my daughter was still very apprehensive about the whole thing. Instead of placing my 2 yr old in the chair (which was fun at first, but lost its luster after she had to lay back and in her mouth), In was able to hold her on my lap and lean her backwards with her head resting on the hygentist's lap. This way, I could comfortably hold her combative, flailing arms while her teeth were cleaned. Again, the hygentist talked her through each step, showing her each instrument, letting her touch it before proceeding. She adapted where needed, using a regular child tooth (that my daughter picked out) instead of the electric spinning on that made her nervous. It was over in no time!
Finally, Dr. Steele came out to check both of my children. She was also very enthusiastic and gentle, again making the final process smooth for everyone.
Overall, we had a great first experience. Everything from the fun child-friendly facility to the caring and talented staff was nothing short of wonderful. I highly recommend Dr. Steele and her team! read more