Nector was AWESOME! He was so friendly. His hands and shoes were immaculate.. He cares about his…read morejob. He respects his customers. I am so glad there are kids like that still out there... I can't say I've come across many of these kind of kids...he he sets the standard...quick, easy and thorough oil change too. I needed my tires rotated and they did that as well! Thanx for being open at 730am! Ill be back!

We t in for an oil change. Took 20 plus minutes. Was told…read moreit was $150. Wth? Never paid that much. Asked why it was so much and i was told because that is the charge. Never given an option. No receipt was offered or given. Never showed the air filter. I truly think this is a scam where the employees are taking the money and charging more. Why no receipt. Never again. I am also calling my bank to stop payment and calling the BBB. Do not go!

Visited Merrimack Valley Tire today to check out a problem with my car. The service was perfect…read more The man at the desk knew off the top of his head what the solution would be inspiring great confidence in the service here. I was out and happy in a very short time. I just returned to Haverhill after 50 years away. My father, then I, were regular customers at Merrimack Tire then. I feel happy and full circle today. Great place!

Very helpful staff. I had to get my car state inspection and they found my tires weren't going to…read morepass. They ordered and two days later they were able to service and complete / pass my car and didn't take long. I'd recommend them to anyone in the area that wants a knowledgeable staff and a good experience!

No issues here, quick service, no problems. Had a set of 4 tires shipped here from TireRack and…read morethey put them on and balanced.

Great service. Easy to schedule an appointment online. I had a flat tire. I wish I could remember…read morethe guys name. He saw me drive in, walked right up to me grabbed the tire and went to work. He repaired the flat, removed my spare. replaced it with the repaired tire in approximately 15 minutes. Thank you. And yes, I will be purchasing my next set of tires from you guys. Thanks, Mike B.

My tire pressure decreased dramatically one morning, and I found a slow leak due a nail in my tire…read more When I called for service availability, Andy assured me they could take care of my tire asap. Within 30 minutes, my tire had a permanent repair at a very reasonable price. I couldn't be more grateful for the transparent, kind service I was offered here at Sullivan Tire. Many thanks!

Made a alignment appointment for a specific time . Went in on the day and time and was told two…read moreothers were ahead of me. Asked so why have an appointment? That is what I always thought they were for not first come first serve. As writing this hour in and still haven't taken the vehicle. Let's see how far off this is going to get.

I had a great experience working with Christina while buying my car. She was extremely…read moreprofessional, knowledgeable, and patient throughout the entire process. Christina took the time to answer all of my questions and made sure I felt comfortable with every step. She wasn't pushy at all and genuinely wanted to help me find the right vehicle for my needs. Her positive attitude and excellent customer service made the whole experience smooth and stress-free. I would highly recommend Christina to anyone looking to buy a car!

A deeply disappointing experience -- would not recommend!…read more I moved from Washington to Massachusetts in the summer of 2025, and a few months later I finally decided it was time to look for a new car -- or at least a reliable used one. After months of searching and comparing options, I turned to CarFax to find something trustworthy. That's when I came across the Hyundai Kona that I genuinely fell in love with the moment I saw it on December 31, 2025. It felt like the perfect match after a long, exhausting search. I went to the dealership, asked all the right questions, and did everything a careful buyer is supposed to do. On January 6, 2026, after putting $2,000 down, I drove the car home believing I had finally made a solid, responsible purchase. I truly thought I was starting a new chapter with a dependable vehicle. Unfortunately, what followed tells a very different story. I'm already paying about $700 out of pocket for solenoid replacements and an oil change because the shop found white sludge in the engine. This is on a car I just bought from this dealership. Their "complimentary" oil change means nothing when the vehicle clearly wasn't properly inspected in the first place. I didn't buy this car blindly. I test‑drove it, asked questions, even had my fiancé on FaceTime asking the salesperson things directly. The moment I reached out about the check‑engine codes the car developed, the communication stopped. No reply, no concern, no accountability. This experience has convinced me to avoid dealerships entirely from now on. If you're considering buying a "certified" used car from them, bring your own mechanic, because their 130‑point inspection feels like nothing more than a sales pitch. Even the manager who finalized my paperwork gave me the same scripted lines about pricing and future repairs. None of it matched the reality of what I'm dealing with now. I expected payments under $300; instead, I'm paying almost $400 for a car that needed engine work almost immediately. The warranty has been useless, and the dealership has shown no interest in making things right. If they truly cared about customers, they would stand behind what they sell and offer at least a year of coverage for issues that show up right after purchase. I do not recommend this business. This was my first dealership purchase in years, and it will absolutely be my last. Save yourself the stress, the money, and the disappointment.

Today I returned to Sullivan Tire in Salem, NH, for a new set of Goodyear tires and related…read moreservices. They did a really fine job on the installation and alignment. There were no bad surprise, just real expertise and polite service from everyone. My only concern.....the lot is so small for the volume of business they do and one has to be very, very careful navigating around. It's worth the trouble for excellent care they give my car.

Not expecting this to happen Today. They were nice guys, tires were available and very fast.read more

best place oil change place I've ever been too my service advisor Jose did a great job of…read moreexplaining my services and making me feel comfortable about the things going on with my vehicle not pushy or trying to upsell but showing genuine concern for my car. The crew was very polite and respectful and professional when answering my questions and concern about my vehicle will most definitely be back for another oil change thank you so much guys.

I love this place. They are always kind, quick and respectful. Rich is very kind and the crew…read morealways treats you with respect. I always leave happy with the service. I recommend this location to anyone.

Brought my car in for its annual inspection sticker. This was My first visit at the new location…read more (Their former location was at the BP two buildings over) Great space, its new construction, has a spacious customer waiting area, beverages and treats while you wait, larger brighter service bays, same friendly professional service. I met Coleen for the first time today and learned that She and her husband Hamid have been in business for 32 years. Once my car is out of factory warranty, its assuring to know I have a quality business close to home. Update 8 March 2019 - Car is now out of warranty and brought it in for service today and was able to get same day service. The problem was the blower motor resistor and I was on my way in just over an hour. All for a fair price. It doesn't get better than that. The staff was exceptionally polite and professional. The waiting area immaculate. I'll be going back next month for an oil change, tire rotation, and 4yr maintenance. Thank You!

Great honest service at a fair price. I promise you won't get ripped off. No stress when you bring…read morea vehicle in except what is wrong or not with your vehicle

Groupon--DO NOT PURCHASE A GROUPON for this place. After buying the Groupon, it cost me twice as…read moremuch when I got there as the Groupon cost. They don't want you to use Groupons, and they end up charging you extra for doing so.

I am always treated well here. Everyone is courteous and efficient. Easy to make appointments and…read morework is done in a timely manner.

I went there today as I need to patch a tire. I called on my way and took my car right in. The…read moreguy who serviced me was David (I think) super nice guy 100% professional. He plugged my tire and had me on my way in less than 10 minutes. This will now be my go to for tires and tire related issues. Support these guys.

I was looking for a local tire shop to get my new tires mounted and balance. I reached out to one…read morelocal shop and they told me they do not work on my specific vehicle, not sure why and they didn't get any reason. Fast forward- I stumbled on a recently new shop, R&D Tires, gave them a call, the owner answered all my questions and was super nice and welcoming. Brought my car in and I was out in less than 45 minutes for all 4 wheels. Price was great and what really gave me their business was their service. I will definitely come back again! Highly recommend! A+++