After struggling with water pressure issues for months, I finally gave in and called the professionals. Todd had been out and looked at the well over a decade ago to let us know what it would entail to move the pump into the basement and get it out of the little pump house where it is now, so I gave him a call. I couldn't believe that Todd remembered all those details about our well and pump a decade later. The guy has a mind like a steel trap! Todd and one of his employees did some troubleshooting and replaced a valve on the main water line right as it comes into the house. Problem solved. Todd won't sugar-coat it, which is appreciated. He gets right down to business, won't waste your time or his. He comes in to fix a problem and does. Old-school customer service at its best! I highly recommend him. He knows his craft and is brilliant at fixing problems. Thanks Jaeckels Team! read more