I have been a customer for a long time. I am familiar with the excellent service and low prices…read more I have always rated this company a solid 10 stars.

Well, I dropped off three pieces... And I only got two back and they swear that they gave me back…read morethe right pants but they didn't because they don't know what they are doing. They lost a whole pair of my army dress uniform, and tried to pretend like the gray pants hey gave me where my pants. Honestly, I wouldn't even bother

This place is expensive but do a great job. I really like the drive up window so I don't have to…read morelook for parking.

1st review on Yelp but, I have been coming here for years and even before that my grandmother…read morestarted coming here when I was a young child. For years, they were located at Reisterstown plaza and within the past few years they have been in Pikesville. Again, I have been coming here for years and I have been able to save tons of shoes from the shoe graveyard. This particular trip came about because of a pair of boots that I purchased on final sale. I couldn't get my foot inside of the boot so I brought it here to get a full zipper placed so I could were these boots for any boots on the ground events. Soooo, after a few days my boots were ready for pick up and I was able to wear my boots as promised. Happy customer 10/10~ will definitely be back to salvage any of your shoe needs. Oh, They also have a drive thru which is beyond perfect and convenient.

Came here as I needed some alterations done and was told that the tailor here was the best. After…read morehaving a pair of pants shortened and two others fixed properly, I'm convinced that this is the place to get clothing altered. I will be going back soon as I need other clothing altered. Also, though the circular stairwell looks scary, its very stable. If for some reason you cannot walk up there, the desk person can have the tailor come down to see you. Highly recommend!!

Great customer service !very welcoming , plenty of parking…read moremay be a little bit more price than another cleaners but they ,have specials /discounts as well! I had a great experience. I hope you do the same.

I dropped off a down comforter for cleaning and paid the $20 in advance. When I went to pick up the…read morecomforter, it could not be found. Long story short, I was offered a $20 credit toward future dry cleaning and $30 for the loss of a down comforter valued at well over $100. Needless to say, I will never entrust any dry cleaning garment to ASAP Pikesville again. I am out $20 for the service and well over $100 for a lost garment. Is this any way to operate a business?

First time and last time here! Upon picking up my…read moreclothing, the hospitality was dismissive and rude. They initially could not find my clothing and when they finally did, they did not locate my prepaid receipt so I had to go home and find my prepaid receipt. When I returned for my clothing , the receptionist was accusatory and ask me not to return!!! WOW

I took two pairs of heels here recently for heel tap replacements. The customer service was…read moreterrible. I remember calling to determine if I could get my shoes back the same day and the interaction was so dry that I was reluctant to take my shoes there. The woman who answered the phone asked someone in the background if they could repair the same day and I was told that they could. When I walked inside of the establishment, the woman asked if she could help me. I explained that I had called earlier to inquire about same day repair. A man then took over and asked what I needed done. I showed him the shoes and he said he could have them ready by the following day. He obtained my payment upfront and handed me the ticket receipt. He did not say thank you or anything. I picked up my shoes the following morning. Once again, there was no real interaction. He took my ticket and handed me the bag with my shoes. I did not look at my shoes until I got in the car. The work was good and I must say so far so good with the heel taps. As far as workmanship goes, the shoes were nicely repaired, but in terms of customer service, I'll take my shoes somewhere else to be repaired.

Service is good, but apparently they do not abide by their posted hours as I arrived before 6 and…read moresit outside their locked shop to pick up my order...

I absolutely love this cleaners…read more Super easy to locate. There's a parking lot, and clean premises. We're always greeted w great customer service. They do a great job on our clothes and comforters. They also do alterations as well. This place a neighborhood gem that I'm happy to have near.

Expensive but professional people. Sometimes, the website…read moreis not working and could be a problem for checking some prices.

Great turn around for a suit and shirt to be dry cleaned! Prices were less than expected too.read more

I've never had such a frustrating experience with a dry cleaner. They kept my comforter for over a…read moremonth, repeatedly pushed back the pickup date, and provided zero transparency about what was actually going on. No proactive communication, no clear explanation--just excuses when I followed up. Despite the excessive delay and poor service, I was still expected to pay full price, as if everything went smoothly. No discount, no apology worth mentioning, no accountability. If you value your time, your belongings, or basic customer service, go somewhere else. Holding an item hostage for over a month and then charging full price is unacceptable. I won't be returning and wouldn't recommend this place to anyone.

Dropped off three rugs with them. Two I dropped off late September and they were three weeks late…read moreto return them. I understand a little bit of extra time needed but three weeks is excessive. Why give pick up dates in the first place if they are going to be so inaccurate. The last rug I dropped off beginning of October and I still haven't gotten it back and it's mid December. I've tried calling, during business hours, and they don't answer the phone and apparently don't check their voicemail because I have not received a call back. Very disappointed. I feel scammed out of a rug!

Really friendly, quality service and fair prices…read more The owner is very knowledgeable and honest, and my garments came back in perfect shape. What more can one ask for?