This place is such a breath of fresh air. DeLane is simply awesome. Too often in the beauty…read moreindustry you are met with practitioners that aren't very friendly or customer service forward. That's actually what led me here on the word of two friends. I am so happy I listened. I did the brow wax/tint and lash tint. My lashes are very long and thin. The tint gave them the pop they were missing and this is the first time my brows have looked natural on day one of the tint. I will be back faithfully!

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

I decided on a whim to get a gel manicure and a pedicure. I was in the area and Google listed them…read moreas the closest salon. They are a full service salon with hair stylists as well. The salon is very tidy. I was greeted warmly upon arrival and welcomed as I advised it was my first time. I was able to be assisted without a wait, which in most cases is a Christmas miracle. Vincent did my gel manicure and was so friendly and personable. Gina did my pedicure afterwards and came over to greet me while Vincent was finishing my nails. Gina was very accommodating and was very personable and attentive as well. I opted for the spa pedicure, which included callus removal, salt scrub and hot towels in attention to the usual nail filing, soaking and polish. I was given my choice of coffee or water. I was very pleased with my overall experience and would recommend them to anyone in need of their services.

After being a regular customer for years, I had a bad manicure by the owner's wife. She was surly…read moreand insulted me. Her husband was the usual one I went to, But at last minute I needed a manicure and another operator did a terrible job. I went back and was told I was no longer welcome there!

I began going here about a year and a half ago and was a bundle of nerves. I had read online…read morereviews, so I saw Alexa, who talked me through the whole procedure and was very nice and professional. I now have a wax pass and go every 4-5 weeks. I've seen a few different girls due to my changing travel schedule, and each one has been terrific. I now see Gabby and she is awesome. I never wait more than 5 minutes and the place is very clean and professional. Jordana is the manager and she has excellent customer service skills and recruits others to be the same. I purchase the Slow It Body Wash and the Glow cream and the after wax gel and I love all of them. If you ever purchase a product that you don't love, the manager stands behind your satisfaction and will make it right. They have regular promotions on services and products and they do a great job. I would not go anywhere else!

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

Laila did an excellent job on my eyebrows. She was very kind and professional. She knew my…read morehairdresser because she has been in the business for a long time. Highly recommend her! Thank you so much

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

Lighter touch, relaxation massage. Andrea really attends to what you want, rather than just going…read morethrough the motions of her training. Very attentive and accommodating to customize. I'd never hesitate to ask for slower than usual or to attend to an area in particular. She's a very pleasant person with a great smile. Because she beginning to build her business in this area, I've found that she's more available on shorter notice than, for example, Massage Envy, which I left after more than a year of membership because scheduling was so difficult. I have a lot of experience being a massage client. Andrea's not deep tissue. For the style she does, she's great.

booked a massage through ClassPass with this business. After receiving the massage, I noticed on…read moreClassPass that the owner reported it as a missed session and I was charged a late fee. As I believed this was a mistake, I booked a second massage with the business. I was informed by the masseuse that she would have canceled if she had known it was me. She explained that she thought my demeanor during our first appointment was considered "off", and she labeled it a "bad" session because I requested additional massage time(that I asked if I could pay for). Upon returning home from the second massage, I discovered that the owner had reported another missed massage and I was charged another late fee. I was surprised because, aside from this behavior, she was kind, professional, and provided two good massages. I also gave her tips above 20% after each session....

Approx. 15 years ago, Ricki Carr pierced my navel, no problems. Fast forward to 2019. She…read morerecently pierced my right nostril. Not a good experience. Very poorly placed in terms of the angle of the piercing. I will have to go to another piercing studio and have it re-done! She a nice lady but I will never be able to get jewelry in this hole because of the angle. No way to ever get an earring back on here even since the swelling has gone down. I left her studio with only a stud which always comes out. Maybe Ricki is outdated in her nose piercing. Most other studios I called said they bend the studs so they don't come out. Until I get this redone, I have to keep bandaid and tape over this stud. Sucks big time!!

so sad cuz i really liked her and her husband. I completed a few sessions back in my home state and…read moremy hairs were thankfully reduced to 10 hairs total. After completing 2 sessions with her, my hairs are the worst they have ever been and now increased to more than 30 hairs:( She plucked my hair both times and when I told her i felt her plucking, she said that hair was a difficult one and that she will increase the electricity. I went again just to give her another chance but same thing happened. not risking it anymore. both her husband and her are nice ppl but really sad she didnt follow electrolysis protocols. if i wanted to pluck my hairs, i might as well not do electrolysis.

Arrived at the salon with my 4 year old who was very ready for a haircut but afraid to wear a mask…read more Called the salon and Richard quickly came downstairs with a 'kids mask' (that he explained would stick to my son's face but not go around his ears) and colored pencils to draw pictures on the mask while we were waiting for my son's stylist to be ready for him. Erin (his stylist) was incredible with him, she explained everything she was doing (there was lots to be cut) and cut cautiously so he wasn't too shocked with how much she was actually taking off. She was patient and as sweet as anyone could possibly be with a toddler. I could not recommend this salon more. Talk about going above and beyond for a customer!! Oh and p.s. his hair looks amazing!!

Found Debbie, my favorite curly girl stylist at Funké Salon. Such a gorgeous salon with beautiful…read moreart throughout the entire space. The customer service was outstanding with so many personal details and my curly hair is back to being bouncy and beautiful. I'll be back!

Literally the best investment in myself!!!! All the staff are incredible and I am so pleased so…read morefar!!! 10/10 recommend!!!

This place is nice clean and very friendly, but way too expensive. Look other places you'll find…read moremuch better deals. I give three stars for the friendliness of the staff otherwise they would get a one-star.

Dr Durden has been treating my skin cancer for at least 10 years. She's an expert at what she does,…read moreand she makes you feel comfortable with the body exam. The receptionist and all of the girls working there are all very professional and personable. I recommend Dr Durden if you're looking for someone specializing in the skin.

Dermatology: They are professional, kind, and knowledgeable. I felt comfortable in the diverse…read moreenvironment. They welcome new patients. The Doctor is a great listener. I was referred to safe and natural products. I found a new home for all my family's skincare needs.