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    Jade Garden

    3.3 (6 reviews)
    ModerateChinese
    Closed 5:30 pm - 11:30 PM

    Jade Garden Photos

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    12 years ago

    Helpful 1
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    15 years ago

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    17 years ago

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    16 years ago

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    11 years ago

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    16 years ago

    Really nice atmosphere, great choice of food. Very friendly staff. Would recommend for family or a romantic meal for two.

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    Swindon Rendezvous

    Swindon Rendezvous

    3.7(12 reviews)
    0.6 mi
    ££

    2 and a half hour wait for food to be delivered. Several calls and advised each time that it was…read more"on its way" for it to turn up stone cold. No offer for the food to be complimentary until I sent the driver away with the food. They then agreed to give the food free of charge,by this point we had given up and figured the food probably wasn't safe to eat as no idea how long it had been cooked for. 2 very hungry children and evening plans dampened. So disappointed as we used to order from here all of the time,but that now won't happen. Only ordered the food just after 5.30pm aswell.

    I had given a call to the restaurant to ask to book a table, and the staff member had cut the call…read more I then called again, and this time had managed to book a table, with no issues. I attended the restaurant upon checking the good reviews that it had received. However I must say, the service and experience we had received was extremely awful. Firstly, I had asked the waiter who had taken our order, if it is possible to take home any leftover food, as I had read on the menu that 'there would be a charge added to the bill for any leftover food'. The waiter informed me: yes, that I will be able to take the leftovers home, albeit with a charge. I said this is fine by me. At the end of my meal, I had asked another waiter, who had come to take away our empty drink glasses about having the food wrapped up, and the bill. The female waitress responded, in a hostile manner, that this is not possible; she said: "you can forfeit or eat it all, there is no takeaway". I informed her that the other waiter had informed us that it was possible. The waitress did not apologise and repeated what she had said and left. I felt incredibly mortified and could see customers nearby also had been listening in on the conversation. Secondly, it seemed that (another) server had gotten our order incorrect, and upon telling this to the waiter who had served the dish; he had asked me if I can "just eat it". I was quite surprised at this and informed him that "I cannot because I am a vegetarian, and this is a meat dish". The waiter did not apologise, sighed and went back to get the correct order. This dish was still added on to the bill at the end. Overall, the service we had received was not something I am used to receiving at restaurants, and usually leave a £5 tip as a minimum to show the appreciation. I simply could not bring myself to do this because of the service we had received and not to mention the food wasn't at the standard I was expecting it to be. I even overheard another customer complaining about the food, on the table opposite me, and the waitress did not apologise. I do not recommend this restaurant for the service it had provided and please check the bill carefully before paying.

    Jade Garden - chinese - Updated May 2026

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