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Tampa, FL

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Jade Bridal

4.5 (81 reviews)
ModerateBridal
Closed • 11:00 am - 6:00 pm

Jade Bridal Photos

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Ashlie T.

I cannot say enough good things about Jade bridal! They have the variety and quality of dresses with an intimate atmosphere. Kelley who assisted with help finding my dream dress is someone who is a true asset to Jade bridal. Her level of knowledge, patient, flexibility of accommodating my odd work schedule, always quick responses, and customer service made me feel so taken care of. Jade bridal is truly a one of kind bridal shop that I fell in love with.

The owner let me leave the store with a very uneven bustle.
Sam W.

First appointment: Great experience. Monica was a pleasure to work with. I ended up choosing a dress that day. Second appointment: also with Monica. She was nice and helped me pin my dress where it needed to be altered. She even worked with me in terms of getting additional clear buttons/snaps added to my dress so I could wear flats for my first dance since it's a swing dance. That day, I also emailed Monica, after the appointment, to keep the trimmed hem and fabric because I would like to make a bow out of it for my dog. She responded immediately and said that was no problem. Third appointment:. This one was with Winnie - the owner I presume. She shoved me in a tiny little cubby to try on my altered dress. Someone else was using the little platform in front of the mirror so she just said go stand right in front of the mirror. I was alone that day because both of my bridesmaids were out of town and my family doesn't live here. So, I wasn't able to get a good look at the length of the dress. Winni kept pulling on the bottom. Sure enough, after getting home and trying it on at home the dress was cut too short. You can see my toes. What the actual eff. So now I have to find new shoes (my wedding is in 27days). Secondly, the clear buttons I had discussed and paid for with Monica were not there and I had to inquire about them and Winnie was just like "oh Monica is still new to alterations, we wouldn't add those buttons, looks weird". So I had to ask for the refund. She would have never even brought it up or refunded me if I hadn't mentioned it!!!! Thirdly, the fabric I asked for via email correspondence...wasn't there. She didn't even know about it. I had to drive to the seamstress and she just gave me some old fabric. I felt super uncomfortable during my third appointment and am very disappointed in the quality of service I was provided with. Fourthly, the owner let me leave her store with a very uneven bustle. At the time of my appointment, I was unable to have my local bridesmaids accompany as both were out of town and I do not have family in Chicago so there was no one with me to double check that everything looked good and even in the back. Attached you will find photos. Winnie kept saying "it's busy season". Well, if that's the case then either extend your hours,provide more full length mirrors, or hire more staff. Better yet, do all of those things. Lastly, and most importantly, Wini refuses to rectify the issue because I refuse to take down this review.

Lois L.

A beautiful bridal shop. The people here are so helpful and although they do not have a huge variety of options, they do have quality pieces. I came here to try on dresses with my sister (who is the one getting married not me) and it was a great experience! They have a beautiful set up here and they know how to make you feel comfortable. We were able to try on many different styles and take a bunch of pictures to look at later. She has not decided whether or not she will go with a dress from Jade's, but that doesn't take away from the service and experience she got.

My daughter chose this shop to search for her wedding dress. Not sure what I was expecting, but considering it was in Chicago (and I've been to many stores/boutiques in the city) I assumed it would be elegant - at the very least "decent". RUDE AWAKENING!! Firstly, pulling up the very first thing that turned me off was that their windows hadn't been cleaned in some time and graffiti littered them. First impression - uhm.....O-kaaayyy then. Next, when we entered the building Rebecca (I believe was her name) was on the phone, and did not greet us. She just opened the door and waved us in. Oh it gets better - We approach the sitting area and begin to settle in. One of the girls in our group pointed out the many strands of hair that were covering the little sofa. The only thing we could make of this was Rebecca (yes it was her hair) must rest on it. ?? We settle in and look around - the place was in need of a deep cleaning and needs freshened up. The large mirror in front of - as well as the rug under the box (where the bride stands to showcase the dress) were both filthy. The walls were nasty. They had an orange utility extension cord draped across a black ceiling leading to their big chandelier!! No effort to disguise it. There is more, but I'll not go on. Rebecca was very kind, aside from the welcome we didn't receive. The only complaint I have with her is her attire. She literally just threw a black suit coat over her t-shirt and jeans and UGG boots. Not very professional for this industry- I6

Berenice S.

Very nice boutique/store. For a small business it has a good variety, but mostly it has really beautiful and good quality dresses. Dresses: all are beautiful, very good quality, nice variety and EXCELLENT prices. You can easily get an amazing dress for less than $2000. I got one from pronovias (which is very famous for only $1500). The owner was even very kind to work a discount for the belt and veil. Service: excellent, the owner was very sweet and kind and helped us a lot. It was very easy to make an appointment. I even requested to return the next day to try a veil I had (but forgot at home) and she had no problem accommodating me. Alteration can be made in store and she will order a brand new dress for you

Allie D.

Got my dress from jade bridal last weekend and had the best experience!! My stylist was very friendly and helpful and I found my perfect dress!

Lace Sweetheart Trumpet - thanks Wini!
Hoy M.

Wini is the best! I was pretty stressed out shopping for wedding dresses and by this time it was probably the 10th store and 100 dress... I was exhausted and unhappy. I just didn't feel connected to any dress and couldn't bare the thought of spending so much for something that I would wear for a few hours. I came to wini to alter my aunts dress but she heard my concerns and came up with an alternative solution. She worked with my budget and did not make me feel that my budget was unreasonable. I bought one of her dresses from the rack and also had alterations done there. My dress was finished within a week. I have recommended and referred all my engaged friends here!

Patrice M.

After going to two previous appointments, that did not go well, I was not looking forward to going to another. But the moment I walked into Jade, I was greeted by Monica and she was very excited and friendly. All the dresses were so beautiful (seriously!) and Monica did an amazing job assisting me while I was dressing and really catered to what I envisioned I would look like that day. I brought the most beautiful gown and I can't wait for my wedding day!

Casablanca Keaton wedding dress

Jade bridal is truly amazing. They will do everything they possibly can to accommodate you. I was recently maid of honor in my best friend's wedding and we had a wonderful experience working with Jade bridal. The sales woman was professional, kind, supportive and did not make us feel pressured in any way. The owner was understanding of our timeframe and budget. They carry an incredible selection of dresses including Casablanca. Do not hesitate to shop at this female owned, beautiful bridal shop. They will make your special day even better with an exquisite dress.

This seam should not be here.
Angie S.

I found my dream dress here. The rest of the experience, however, was AWFUL. DO NOT BUY AND ALTER YOUR WEDDING DRESS HERE. Buying the dress was easy. The first problem came when I received the call that my dress was ready to be shipped, and I just needed to make my final payment. Wini said after the payment posted, it would take 2-3 weeks for the dress to come in. What she never mentioned until over a month later, was that shipping was delayed because of a warehouse relocation. She never called or emailed to tell me this. When the dress finally came in, it was big. Wini said 2 inches on either side should fit. It was too late to order the veil I wanted. Wini said her seamstress could make a veil that looks just like the one I wanted. 2nd fitting- dress was big in the bust, a little snug in the back and still long. The lace jacket had a HUGE SEAM in the front, because the SEAMSTRESS THOUGHT THE BUTTONS WENT IN FRONT. At least, that's what Wini said. 3rd fitting, 10 days until the wedding. Veil looked like a child's arts and crafts project. The dress was so tight in the back, I had back fat spilling over. Wini said I was swollen because it was hot outside. She said I should have 6 girls help me and pat myself down in baby powder.! The bust still did not fit. When I emailed her my concerns about the back being too tight, she emailed me back stating she would tell her seamstress to take out an inch. That's when it occurred to me at no point at any fitting did I ever see a seamstress. At no point was I measured, or pinned. Wini simply chose to keep taking it in, ultimately guessing on the alterations!! I felt like an idiot, how did I not realize I needed a seamstress?!?! I guess I just trusted this woman, business owner, to know how to do her job. After demanding to see the seamstress because Wini said she didn't speak English, I pointed out you don't need to speak English to see a dress doesn't fit. 8 days before my wedding and my dress doesn't fit and the woman who sold it to me thinks it's ok for her bride to look like a stuffed sausage. The "seamstress" ended up taking the dress out, putting a HUGE SEAM down the front of my lace bodice, pieces of fabric sticking out of the sides and missing lace scallopping around the edge of the dress. I ended up grabbing my dress, which was on a wire hanger and flimsy short open plastic bag, and took it to another seamstress who was DISGUSTED. She said the dress was done so badly, the person who did it had no experience altering wedding dresses or working with lace. My dress needed to be taken IN again, 3 inches at the waist, hemmed about 4 inches, bust taken in at the seams and the jacket patched up and re-done to hide the seams and folded fabric seams. I paid for a new dress and ended up wearing a dress that was taken in and out so many times it didn't even have all of its original fabric. It had spots on it, presumably from Wini transporting it back and forth to her "seamstress." At the end of the day, I did get my money back for the alterations and veil. She never reimbursed me for what I paid at the new seamstress, even after stating in an email she would cover the cost for alterations. Wini has no business selling wedding dresses. She obviously doesn't care what her brides look like. There is no seamstress on site to do proper measurements. No bride should EVER go through what I went through the week of my wedding. If the dress was properly fitted, none of this would have happened. DO NOT GO HERE. BOTTOM LINE.

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Ask the Community - Jade Bridal

Review Highlights - Jade Bridal

“Once I got to Jade Bridal, Wini and my consultant Monica were attentive, welcoming and super accommodating.”

Mentioned in 38 reviews

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I originally made an appointment to check out their sample sale. My wedding was not until May 2024…read moreand I was very excited to get started in the dress shopping process. I knew exactly what I wanted and was on a mission. The shop itself is absolutely gorgeous and the bridal suites have so much room and a few comfy chairs for guests. Brooke was my stylist and she was absolutely amazing. After trying on a few dresses from the sample rack, Brooke was honing in on details about what I liked and didn't like. She ended up finding my dream dress and paired it with the PERFECT veil. Though the dress wasn't from the sample rack, it was still cheaper then some of the sample options!! I'm so glad she allowed me to explore additional options from what we originally came in for. She was amazing in bringing my vision to life and was even pairing things from other gowns to help me envision customization options (I ended up ordering the dress with sparkle tulle on the second layer, just like she showed me!). I can't thank Brooke and TWM for making the whole experience a dream come true and helping me find the perfect dress!!!

The service seemed very good while my daughter was trying on dresses. Then, while reviewing the…read morecontact, we noticed that the wedding date we had just given them was off by 4 months. It gets worse. We purchased a small amount of additional fabric to add to the bodice and were told this would be done with no additional charge," only to be presented with a significant additional charge when we picked up the dress. And finally, when we had confirmed a time to pick up the dress for tailoring, and left messages during that day to remind them we were coming and at what time, we arrived to a closed store - even though we were safely within their hours of operation. Did they apologize? No. Did they give any sense that they felt bad for leaving us high and dry? Nope. I would encourage anyone thinking about using the store to save time, money, and grief by looking elsewhere.

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I made a reservation here to try on dresses not expecting to find "the one", I just wanted to get…read moremy feet wet. I had inspo of what I wanted in a dress, I received a text about 5 days before my appointment to confirm and also to send any inspo for dresses that I had. My appointment was on a Saturday afternoon, and the St Pete area is pretty busy on the weekends but surprisingly I had no issues finding parking. We were greeted right away by Lauren, we sat and talked about how my husband and I met and what I was looking for in a dress and my price range. She had already pulled some dresses based on the inspo pictures I sent over, and then I also perused the racks to pick some items I wanted to try on as well. I tried on 4 dresses, but I knew the 2nd dress I tried on was the one the moment I put it on. This was one of the dresses Lauren had already pulled for me. We discussed alteration potential, and she referred me to their alterations place that does great work, I was able to get in that following Tuesday morning for alterations without any issues. Lauren helped me find EXACTLY what I wanted in a wedding dress and within my price range - the effort she put in and how great she was during our appointment just made everything feel so smooth and seamless. This was one of the bigger stressors on my wedding to-do list and I'm just super grateful that it ended up being one of the easiest things to check off of my list - and I owe a great deal of that ease to Lauren and The Dressing Room St Pete. I would definitely recommend this bridal boutique to other brides and anyone just trying to figure out what they want in a wedding dress, you might surprise yourself like I did and find the one on the first try!!

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