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    Jacksonville Cemetery

    3.0 (1 review)

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    6 years ago

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    Hairston Funeral Home - Gregory Mosley, Sr.

    Hairston Funeral Home

    (2 reviews)

    This review is for Richard Sales. After the death of my brother, Gregory Mosley, Sr., we were…read moredevastated. My mother, Jannie Mosely, and I drove from Selma, Alabama to Amherst, Virginia. My nephew, Gregory Mosley, Jr., his friend and mother drove from Maryland to Amherst, Virginia. Richard Sales is the brother of Lelia Christian so she recommended him to us. We were very happy to have Richard help us. That was the easiest decision we had to make. Richard came to meet us and discussed everything with us. He got my brother's body from the hospital and brought it to your funeral home where we went Sunday, August 15th to view my brother Gregory's body. I felt a sense of peace when I saw my brother's body. He looked like he was just sleeping, and that comforted me. My mother was devastated, but because my brother looked like he was sleeping, and not the way he looked at the hospital, she was able to deal with his death. Richard continually kept in touch with us throughout the process. We paid in full for Gregory's final expenses, and Richard gave us copies of the documents and got the information needed for the memorial program and all the required legal documents. Just having him be a part of all this for us was comforting and not at all stressful. His demeanor is incredible, and it helped to calm our nerves throughout this process. The urns are beautiful. The blankets are beautiful. I have worked with funeral homes in the past. One of our family members has a funeral home in Mobile, Alabama. We were definitely impressed with everything. I cannot tell you how much his assistance meant to me and my family. I would definitely recommend Richard Sales and your funeral home to anyone we know in the Virginia area. Thank you so much again from the bottom of my heart for everything. We are still singing Richard Sales' praises to our family and friends.

    I almost never write reviews, however this is a must because of the quality of service my family…read morereceived during the loss of our loved one. My uncle's services were April 30th. From picking up the body in another state to dropping the family off for the repast the services were outstanding in our time of bereavement. The owner was knowledgeable and efficient, the facility was clean and welcoming, the cost was reasonable, and the entire team was kind and operated with excellence. It is without doubt that if I ever need funeral services in Martinsville, VA I will select Hairston Funeral Home again. I highly recommend Hairston Funeral Home for anyone needing service in the area. Sarah

    Roselawn Memorial Gardens

    Roselawn Memorial Gardens

    (5 reviews)

    I am giving Roselawn 0 STARS: I ordered a spray of flowers…read morefor the Funeral Service of my grandmother. I was shocked to not see them out for the service. Sadly I had to take pictures during the service Because I knew I needed prove that the flowers I ordered weren't there. The next day I left a review on Google and was contacted shortly after by Jonathan Waddell, giving five minutes of excuses. "It was a busy day, he's new at this, he didn't what to do with them". I was shocked to hear that a cemetery that provides funeral services doesn't know what to do with flowers. He even told me they were still in the office if I wanted them? Unable to accept what I was hearing I had to hang up on Jonathan. Shortly after that interaction Danielle Farwell contacted me through email, promising to do whatever it took to make things right. Money wont bring my grandmother back, but to spend $210.60 on flowers and to never see them or be received to the intended party, I feel Roselawn returning the money would be the easiest thing. After some days a family member reached out showing Roselawn had posted the flowers on a social media site, sadly as I write this review the account has either become private or I have been blocked and I am unable to view it. After a week of playing phone and Email tag with Jonathan Waddell and Danielle Farwell, they still refuse to apologize for what happened. While also refusing to return the money for the flowers Jonathan decided to keep in their office. They insist I get a refund from the flower shop, that paid for their flowers, labor, and delivery, but I believe that is wrong because the Florist did what they have done for years working with the Cemetery and partnered Funeral Home, confirmed by McCoy Funeral Home. They stole a 56" spray of flowers from a grieving family, intended for a loving member of a large family. Because of Jonathan Waddell I was unable to show the love I have with my grandmother, how much I will miss her, and unable to have closure with this heavy loss.

    The manager "Al the asshat" at roselawn memorial gardens is a horrible, horrible man! He doesn't…read moreeven have the wherewithal to act somber or sensitive. He is a walking, talking, insensitive P.O.S.! The only thing he worries about is his bottom line! His "counselor's" are awesome, but he is the person they turn you over to if you have any questions or comments, and the way he treats his employees is even worse then how he acts towards anyone that tries to voice any concerns!I understand that the people he see's are passed and wouldn't complain, but a memorial garden is supposed to be exactly that, a garden to visit your friends and family that have passed on... The lawns are atrocious, a lot of the graves look like the groundskeepers are having a mud bogging contest! We didn't even take the pamphlet, just left and found another "memorial garden"!

    Omega Funeral Service & Crematory - Our comfortable chapel will seat 100 guests

    Omega Funeral Service & Crematory

    (7 reviews)

    My sister died from end stage renal failure at the young age of 46. She wanted her to death to not…read morebe a burden on our family and told us to use Omega as they offered a very affordable cremation package. When she passed, hospice contacted Omega. They did not call us the next morning as they stated they would. When we called them, they claimed to have left a message but not one of us had a message from them. The funeral director, Neil then asked who is this who is deceased your father or mother.... Super insensitive. So thankful my brother in law was not dealing with this. He then informed me that it would take at least 14 days at a minimum to have my sisters ashes returned as they had many families in front of us. I understand my sister had chosen a d pelt discounted package but this was not something we were aware of. Given this info, we decided to switch funeral homes. We were charged $400 for the pick up of my sister's body the night before to be driven two miles to their funeral home. This was not even a phone call but a text message saying g the body would not be released until we had paid this amount. Again I did not expect there to be no charge but $400 seems a bit excessive. We paid it because we need my sisters ashes for a scatter ing ceremony we had planned for next weekend. I left this experience feeling like they are taking advantage of people who cannot afford end of life services. My sisters desire was not to leave us with a burden financially and chose them. Please chose wisely- find out the details so you are not out additional money.

    I honestly do not know where I would be right now if I had not met Neil and April. Neil is one of…read morethe absolute best people I have ever met in my entire life. I lost my mama July 5th to an extremely aggressive cancer. Three weeks from the day she was first admitted to the hospital was all it took. She was my world and, by far, the most important person in my life. I loved her more than anything. Mama was admitted to Duke Hospice Hock Family Pavilion where she was able to rest comfortably for just a few hours. She passed very peacefully. I was completely and utterly devastated. No idea what to do next. I had met with a social worker earlier that morning for the admissions process, a remarkable man. I asked to speak with him for comfort and guidance. He asked me if I had picked and/or contacted a funeral home. I then remembered the three page list he had provided earlier. I had not even given it a glance. I asked him to please choose for me. I completely trusted he would do the very best for mama. And that he definitely did!! He immediately, with no hesitation, stated that Omega Funeral Service & Crematory was the best to work with and very reasonably priced. He also stated I would not be pressured to do or buy anything more than I requested. Then he called Neil and the two of them set everything up for me. For once in my life, at the time I needed it most, I was taken care of and did not have to worry. The first time I spoke with Neil we only chatted briefly. I instantly knew he was truly compassionate, genuinely cared and was concerned about me. He explained everything in detail and was patient when he had to repeat himself several times. Not that it was difficult to understand, I just could not get it together. April sent me an email with the paperwork attached. I was so distraught that I could not keep my concentration for more than a couple of minutes so was anxious to open. I clicked to find three numbered steps. Very easy. The attachments are going to be so difficult I thought. Nope! To my complete surprise, they had made the paperwork thorough AND easy enough to fill out in just a few minutes. I was elated! My anxiety subsided. Upon completion, I simply took photos and sent them back to April. Only one other document and a proofread of the certificate followed and that was that. I had a few family issues and Neil went above and beyond with his support and professional advice. In addition, they had a full house preparing for a service the day I went to pick mama up. My little dog and I had arrived early and had not called so they were not expecting us. We waited outside for two minutes max before April greeted us with a smile that lit up the room and welcomed us inside. She was so sweet and patient and great with my little dog. I signed one form and, as promised, was not pressured to do more. April gave me a big hug and we were on our way. Neil later called to apologize for not being able to see me. I told him not to worry, it was my fault and we had a nice chat. Neil and April somehow manage to provide both impeccable customer service and a level of sincerity I had never experienced. In the saddest, most stressful times of one's life. They took care of me and my mama when we needed it the most. I also know I can reach back out to them if I need support. Their response time is uncanny as well! Thank you so very much!! For those searching for the perfect place to say goodbye to a loved one...You have found it. Cat Ross 07/27/2023 Asheville, NC

    Jacksonville Cemetery - funeralservices - Updated May 2026

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