I absolutely love this team and they have ALWAYS gone above and beyond for the residents at my…read morefacility. I have nothing negative to say about them. Everyone is wonderful to both our staff and residents. I absolutely 100% recommend these guys to anyone who is looking to put their loved one on hospice. Better than any other hospice/home health facility in the area in my opinion.

First Day Homecare came through for my family in a crisis. They were able to quickly provide an…read moreaid who fit our needs and fit into our family perfectly. The scheduling was easy and flexible, the billing was straightforward with no surprises, and the care my family received exemplary. I don't know what I would have done without the help Emily and her staff provided and I wouldn't hesitate to refer my family and friends to her agency in the future. Thank you First Day Homecare!

From the owner: Offering Personal Support Services and Skilled Private Duty Nursing Services. Call Now!read more

I highly recommend Mercy Plus Home Healthcare. I refer them to many of my clients. The staff is…read moreprofessional and services are great. Ryan - Hometown Senior Care

Seemed like a good service at first. I will be the first to admit that they provide a service that…read moreis challenging to keep good employees in. They provide home health aides to come into the home and help people with disabilities or overwhelmed families with personal care or care for their loved-ones. It is not an easy job and sometimes not a pretty job. These home health aides are tasked with driving miles to strangers homes (sometimes for only an hour or so throughout the day) and helping with personal care such as bathing, toileting, dressing, light cleaning, meal preparation etc. The biggest problem seems to be lack of consistency. If an aide calls off or cannot make it to a clients home they do offer a replacement. The challenge here is that most of the clients served are elderly, suffer from dementia, and need a care provider that they are familiar with. For the families, providing a "back up" aide in the event of a call-off can be helpful, but many families or clients are not comfortable with different care givers coming every day. Also when a back up aid is provided they are usually unfamiliar with the client, their care needs, the family, and the clients routine in general. That said, the family usually spends that time teaching the aide what needs to be done. In this scenario, and when it happens often it becomes more of an inconvenience than help as the family not only still has to provide the care themselves, but are now tasked with training Mercy Plus's aide. So why you ask? Why is it so hard to keep a good aide? After dealing with this company for years the answer is clear. Money. Mercy Plus gains access to and provides service through various channels. Many clients are gained by contract with Area Agencies on Aging who operate on a budget and will give the bid to the lowest vendor's bid (Mercy Plus). So naturally, they are unable to pay their aides a wage that encourages them to work. They (in most cases) do not pay their aides for mileage and the aides drive all over the county, like I said earlier sometimes only for an hour or two. By the time the aide fuels their vehicle, not to mention wear-and-tear expenses they are left with little to no income, if they don't end up going negative or actually paying to work. So who would do this? Most of the caregivers are compassionate people who enjoy helping others, most. After working for a couple of weeks and realizing that after paying for gas and driving all over they are actually losing money, they do what anyone would do and quit. The company then blames the aides by saying they "just can't keep people who want to work". No Mercy Plus wrong. Your aides would love to work and make a living wage. The reason you can't keep employees is that you don't pay them well enough and they can't even afford to work. I have seen this scenario play out over and over again. So stop blaming your employees and start taking responsibility for your company. This company and it's ownership/management are more concerned with their bottom dollar than the actual service they provide to the client. I would not recommend them, I would stay away. There are many companies in this area that do the same thing. Its a hard business. But like with any business you will not be able to keep employees if you keep neglecting them. And the rub. It is the client they are caring for in the first place who has to deal with all of their problems. #GETITTOGETHERMERCYPLUS.

I am truly baffled with this company. I had an interview my dad passed away suddenly so I had to…read morereschedule. I was on indeed and applied for more jobs to have options since you never know and apparently applied for the same job twice there. So she canceled my interview and she definitely lacked empathy and respect. So I definitely am glad she did that now so I know what kind of company this is for sure.

From the owner: Tender Care Home Health Care LLC is a home health-care agency that is fully bonded and insured…read more Tender Care has provided nonmedical care to clients in their homes since 1999

Visiting angels is an amazing company with hard working staff! They're so quick to get started in…read morehome care services and I would highly recommend choosing them.

From the owner: Home care from Visiting Angels in Owosso, MI, and the surrounding areas. Schedule a free in home…read morecare visit 24/7.