So i took my Tele, Player II modified, in for a tune up... I bought it at Guitar Center and i got a…read moregreat price but it need some work... the frets stood out a bit, some of the frets were rough and needed polishing and the action was a little high... This is high end local shop and it was recommended by Fender as a place to get great service. I dropped it off early July and was told i would get it back around early August. No big deal to me I was in no rush. Its not a large location (located in a small strip mall). The shop is very nicely kept but all the guitars have string locks on them so there is no casual picking up guitars here. They have a great selection. I went by today to pick up my guitar and paid $90 for the tune-up and presumably a new set of strings, which I was told would be replaced. I got home and plugged in and in less that 5 minutes of playing my fingers were black from the strings! The strings had a weird feel to them I don't know what brand they use but it would not be a brand I would purchase. In previous setups at other shops the tech would always ask what type of strings i would like to have as replacements... this was not offered; my mistake for not specifying but considering it was a higher end i was guessing they would use better strings... Some of my frets are still rough so I don't know why they were skipped. The action itself did not appear to have been worked on at all... Overall, this was not a stellar experience here. My search for a tech goes on... word to the wise.... make a written list of what you want done if you have your guitar worked on here...

This is a great place to shop for guitars and pedals. Staff there is cool and knowledgeable, plus…read morethe guitar tech. Andy is excellent and trustworthy with your guitar needs. They have a great selection of fender, Martin, Charvel and guitar pedals.

We are so happy to have found Music Lab Folsom! When our son got serious about drumming, we were…read morelucky to find Music Lab when they first opened in Folsom. His drum teacher is phenomenal. He has such a calm spirit and really has a natural way of teaching. He also has an excellent musical education and background. Our son keeps improving his skills and we owe that to his experience at Music Lab. He also took an interest in guitar and bass. He first started on guitar and then moved to bass lessons. His bass teacher is also incredible. I think he could play and teach just about any instrument. He is very calm and intentional with his lessons. He is another good fit for our son. One of our favorite things about Music Lab, beyond the lessons, are the semi-annual music showcases that they put on for their students and their guests. It's the perfect way to showcase the students' new skills and highlight their growth through the years. The owners, teachers, and staff are all so supportive. Music Lab also puts on great summer camps with fun and talented teachers. Last year, our son did intermediate drum camp, and this year, he tried a musical theater camp. I love that there are so many areas for him to expand his talents! I even got brave and took voice lessons. My teacher was very patient and talented. I learned so much and improved my skills, too. I can't say enough good things about our experience at Music Lab!

We have been taking classes for two years here and are big fans. Great teachers and friendly…read moreenvironment!

This place is amazing! We have been attending for over 2 years now and my daughter is playing so…read morenicely! The instructors are so passionate about their work, it shows on the kids! I love the structure they have set up! Jeannette is doing such am amazing job running the place and Jaime is so professional and curtious as a Receptionist! I am always refering friends and family here because they are simply the best!

My son and I learn the Piano here. Our teacher Mr.Jeremy is just wonderful. He challenges us while…read moreproviding us with the needed support to learn and grow. We have both enjoyed learning from him. The director is also very helpful. Jamie, the person who manages the entire front desk as well as the forward facing communications is absolutely helpful. I have seen several kids learn and thrive here. Thank you, Folsom Piano Academy!!!!!! Shri

Melinda is an amazingly skilled teacher and we are so thankful to be able to work with her! She has…read moretaught my grandsons, ages 7 and 9 via zoom lessons for about two years. She is so fun and her teaching proficiency, professionalism, attention to detail and competency in music amaze me! She has such a great demeanor with the kids. She is encouraging and explains clearly what they should be doing. She goal sets with them and is patient in explaining anything they have trouble with. I love that they are also learning responsibility and time management in addition to piano, rhythm and music theory! I sit with the kids during lessons to make sure they are on task and Melinda can tell (by ear) if they are playing the wrong note and re-direct them. I am very thankful for her as great teachers, in any respect, are hard to come by and she always gives 100%. It is clear she loves people and what she does! I would highly recommend her to anyone interested in learning from the best, even worldwide!

I have been taking piano and voice lessons with Melinda for a little over a year and am so grateful…read morefor finding her. Before this, I had very little music theory and application instruction and I had never had piano or singing lessons. I have learned so much about proper technique for piano and voice, music theory and applying the basics of music to be able to play and sing songs. Melinda has tremendous knowledge of music theory, history, performance and the ability to teach all age groups and levels. She is very sweet and compassionate and a wonderful teacher. I highly recommend her!

I dropped my amp off here for a repair. The process was quick and simple. Upon returning to pick…read moreup the fixed amp, I was fortunate enough to meet the owner, Cameron. We got to talking about amp setups for different styles of music and he took the time to show me his personal rig. He was very down-to-earth and I was happy to know that I had helped someone of his nature and knowledge out by choosing to give his shop my business.

Helpful customer service. We took our trombone in for repair. The sales associate was very…read morefriendly to my son when diagnosing the issue.

I had an awesome experience at S.P. Music. There are instuctors for all skill levels. I've had…read morelessons for guitar, bass, piano, and vocals over the course of 3 years. There was no shortage of inspiring lessons. I also highly recommend the band lessons for learning to play in groups live. It's great that they are connected with a lot of local venues. I definitely recommend lessons at S.P. Music School and I would take lessons there again.

My 5 year old has been taking Piano lessons and I've been taking vocal lessons for the past 4…read moremonths and we love the school. From the time it was under the B2R umbrella to then becoming an independent music school, the team here ensures a cool yet serious and fun yet focused approach to teaching music. Some facilities (like headphones for kids and better sound proofing can definitely be taken up and I am sure they will eventually be). We'll definitely keep coming here. Cheers!

Amazing experience through and through easy to communicate to and with Corynn im probly spelling…read moreyour name wrong..you are Gem of a person and you breathed new life into a Dull sounding acoustic electric bass that Deserved better and you help give it a shot at that...I havent been able to put it down since I got it back it feels brand new and familiar at the same time and I love that for me...thank you for your time and efforts and affordability I look forward to bringing more of mine and other buisness your way!!

Came in and met with Tim the GM and staff to have my son's violin strung and tuned. Tim took over…read moreand left us impressed and beyond happy. He was very thorough, informative and highly skilled. So glad we came here. Telling everyone I know about them. CUSTOMER SERVICE EXCEEDED EXPECTATIONS!!! Bonus: they had a live rehearsal in one of the rooms which we really enjoyed listening to while waiting.

Great place, great deals! Great lessons! Amazing people!…read more They have individual lessons and lot of group classes. Just amazing people!

Awesome staff! I was looking so a guitar with a specific sound. I had been to this shop in the past…read moreand knew that had a limited inventory so I decided to go to guitar center for more options and boy was that a mistake. Ending up leaving there in tears and coming here and the staff was phenomenal. The previous front desk woman( she has since moved on) sat down with me, explained how every guitar they sell is hand picked, and played every guitar for me. Some more than once until I narrowed down the one I wanted to they helped me pick out what I needed and set me up with lesson. My teacher was also a super chill guy who you could tell truly had a passion for what he does. And the owner is also a very kind man. I now recommend this store to anyone who will listen!

Teacher Liz at Music Yard has been wonderful for my daughter's piano lessons. She does such a great…read morejob building confidence while helping her learn and improve each week. Liz is patient, encouraging, and keeps my daughter motivated and on track with her progress. What we appreciate most is how she also helps guide us as parents so we know how to support our daughter's practice and learning at home. It really feels like she's invested in her success. We're very grateful for Teacher Liz and the positive learning environment she creates. Highly recommend her for anyone looking for a supportive and skilled piano teacher!

Poor customer service. I took an instrument to them to be repaired, called them 6 weeks later and…read morethey did not know where my instrument was. Megan said they would call me back. I called them back later that day and the next day, the manager did not bother to get on the phone with me but was relaying messages to Megan on the phone. They assured me they would be calling me back. The next day. I received a text message letting me know it would be six more weeks and the manager would update me. I had yet to talk to a manager or receive an apology. I texted back that it was unacceptable since they already had it 6 weeks and they lost it. They said they would try to get it done as soon as possible. Two weeks later I was informed the manager would be picking up the instrument and would contact me. A week later Gabe contacted me and was very apologetic for the situation. This was the first apology that I had received. Gabe is the reason this review got one star. He went above and beyond to apologize, communicate and called me more than once. I did get the instrument back. However, when I went to go pick it up, Megan acted like she did not want to help me or recognize that I was in the store. I paid over $300 to have the instrument fixed and my daughter informed me not all the pads were replaced. Very disappointed in this music store and the customer service received. I will be using a different music store in the future

The Music Store had exactly what I needed. I was in and out in a couple minutes. Excellent service.read more

Great shop! Went to buy a guitar, Brian was super helpful and kind, gave a great deal on the guitar…read moreand was knowledgeable and helpful.