was fast and most affordable tow I've ever had professionally put together outfit and more then…read morewilling to help in any aspect!

I needed an antique vehicle moved from a storage facility in Ruston to where it could be picked up…read moreby a transport and contacted Brad at American Towing to see if he could handle that for me, no problem just call me when ready was his response. I called him on a Sunday afternoon and asked him if he might could do it then, once again no problem. He was there is less than 20 minutes with the correct equipment and handled the job with ease at a very reasonable price. I highly recommend American Towing!

Towed me twice and put on a spare tire once. Nice guys, very helpful.read more

Moving to Ruston from the west coast, I was terrified of having to find a mechanic I could trust…read morewith our "his & her," seasoned, luxury whips. I located two places and I figured I'd call both to get a "feel" for each shop. The first shop wasn't ingratiating at all. But when I phoned ACE and told them of our recent move and about how we like keeping our vehicles well tuned, it was as if I were talking to an old friend. Kendon welcomed us to Ruston and invited us to "come on down" anytime so we could meet in person. I cannot express enough how professional, kind, personable and helpful everyone at shop is. In my experiences, they go out of their way to make sure we understand what needs to be down to keep the cars purring! Whenever there's been a problem, the guys at ACE are there to remedy the issue-fast! We have full confidence in ACE/Kendon and the entire team! Thank you so very much for everything you've done for our vehicles.

If you are in need of automotive or towing service, look no further. My sister's truck broke down…read moreafter 8p. We called this towing service hoping for a miracle and he truly helped us out in a time of need. He diagnosed our issue, fixed the car, and got us back on the road quickly. His kindness to my sister and her children touched our hearts. He is good at what he does and a man of integrity. Much love!

I was stranded with my son and they were there to tow me within 20 minutes! Recommend them 10/10!read more

I was so happy to have Gordon Hemphill Towing come help me with my tire. AAA gave them the wrong…read morevehicle, and Dee immediately got the right info to get the work done. In the heat of the day, on a Sunday, he kindly answered my questions, and made short work of the change with efficient professionalism. I was very impressed.

They helped to tow my electric bike after it suddenly came apart and left me stranded in the middle…read moreof NOWHERE. I had called around 5 different numbers before they came in and gladly gave me assistance (even though this was the first time they had towed an electric bike!!), and they also let me ride back to campus in their truck. One of the guys even fixed the bike up and gave me advice to make sure what happened (the back wheel popping off) never does again. Mind you, they did all of this FREE OF CHARGE!!! 1010% recommend these guys; they're super helpful and patient. Quite literally lifesavers. Not sure what all the negative reviews are about... my advice is to ignore them and see for yourself what they're about!

Wow I wish I would've took time before choosing this company because no where does it say that this…read moreplace is a good company to choose there is bad reviews everywhere. I'm from 3 hours away and they failed to tell me hey u can't get anything from the vehicle until Monday. I have nothing literally on top of I don't know anyone and now I have to pay probably high fees from people who have no human decency or ,compassion. This world needs more love not hate and I can't say that I have any hope!!!! I just wish someone somewhere would give anyone if not me even a break....if it's not one thing it's another and we always want to act after a shit is all said and done but during it's just this.....no thanks!!!! God bless and I pray Lord has mercy on y'all!!!! Fr

Daniel and his wife Katie were the dream team for me today!! Thank you so much for your fast, and…read morefriendly service during this ice storm.

This roadside company is beyond excellent!!! Great service!!!…read moreDaniel is amazing! Made me feel comfortable not like others I have had to use in the past.

Misjudged how far the next gas station was on a rural stretch outside Ruston and ended up…read morecompletely dry on the side of the road. Called Big Bro Roadside Assistance, and the person who answered gave me a straight price without any hesitation before anyone was dispatched. The driver showed up in a decent amount of time considering where I was stranded, brought enough fuel to drive me comfortably to the nearest pump, and waited until the engine turned over cleanly before pulling away. Nothing was added to the bill afterward; I paid exactly what I was quoted. The situation was simple and handled without any unnecessary complications.

From the owner: Having your cars maintained by the experts at Big Bro Roadside Assistance gives you the piece of…read moremind that comes with knowing you have one less thing to worry about while driving. Big Bro's technicians and staff are dedicated to providing excellent customer service and upholding their commitment to excellence.