I'm leaving this review because my experience with A1 Lock and Safe left me feeling taken advantage…read moreof, despite my best efforts to communicate clearly and act in good faith. I was locked out of my home and called to see if they could help. I was told they were about 30 minutes away and that I would receive a call 10 minutes before they headed my direction. Before receiving any follow up call, I was able to get into my home on my own. I immediately called back as a courtesy to let them know they did not need to come out. At that point, I was told they were five minutes away and that I would still need to pay because they were already "here." This directly contradicted what I had been told earlier. During the same conversation, I was given multiple different timelines, first that they were five minutes away, then that they were ten minutes away, while also being told they were "already here." The conversation quickly became uncomfortable. The person I spoke with raised their voice in frustration and insisted I pay for a service I did not receive. When I pushed back respectfully and explained that I had called before being notified they were en route, he framed a 50 percent charge as a kindness. Wanting to end the tense exchange, I paid. I regret that decision. I feel sick knowing I paid for something I did not need or receive, especially when the situation was caused entirely by poor communication. This experience felt less like customer service and more like pressure. I cannot recommend this company. Clear communication and fairness matter, especially in stressful situations like being locked out of your home, and this experience fell short on both.

Don't like leaving a negative review however My experience…read morewith A1 service was not good. they came looked over and started the job said they would be back afterwards there were a couple no shows or a couple of morning calls of on the way but only to show up late in the afternoon.always excuses. After the 5th day he again promised to complete the work in my car he ask for more money of the original quoted price and threaten to keep my parts and leave the car disassembled . I paid the additional $$ cost just get my parts and car back together and to get rid of this guy

After calling several companies I finally got ahold of a very knowledgeable technician. He came out…read moreto the house got the door opened. Contacted Anderson doors and got my replacement lock which I didn't know was under warranty. After it came in came back replaced the lock at no additional charge. I locked the number in my phone. They are GREAT!

My fiancé and I got home to find we were locked out of our house. I called several companies and he…read morewas the only one who was able to come out tonight AND was super nice throughout the whole interaction. My fiancé was worried we'd be paying a ton, but found the cost to be very reasonable! Thank you so much for saving us!

no one would answer local phone number and ended up talking with Battle Creek who transferred me to…read moreJackson. I had already filled out an online request and it turns out Jackson doesn't bother to call (even though phone number is required field) and they sent an email instead. When you are not able to get into your garage having a repairman respond is important. Overhead Door does not respond.

I rang up Overhead to come appraise our garage door opener. They quoted a price and said they'd be…read morein touch within a week. Unfortunately, they didn't get back to me, but when I called them, they set me up with a date to come out and fix the garage door opener (it was just before the holidays and they were short staffed, so I certainly don't hold anything against them for not getting back to me within the original timeframe). The gentleman who came out and fixed the door was great - knocked out everything quickly while I continued my own work. $500 seemed fair to put in an all new garage door opener and keypad. The only thing keeping me from giving them five stars is that the repair man took down what code I wanted for our keypad but didn't program it using that code. I had to read through the instructions and reprogram it myself. Other than that, solid place. I'd recommend it to anyone.

I had a spring that was broken. He didn't have one with him so he patched it and then came back…read morethe next day and put two new springs on. He was very nice and I was very appreciated. Then he gave me a bill. I was shocked how much it was, but I paid him. I am a single lady who didn't really know how much it should of cost me but I trusted him. Then I found out that he charged me double of what it should of have been. I would never recommend him because who takes advantage of a single woman. He charged me over $300.00 of what it should have been. I hate writing reviews but I hope this stops him from ripping people off. Please be aware, he over charges for everything.

Called him on Father's Day, and he answered. Came in the next morning and did an amazing job…read morefixing my garage door. Very informative to give tips and tidbits for preventative maintenance. Highly recommended!

I hired Cochran Electric to install a 240 volt Tesla EV charger at my house. I'd called a couple of…read morethe companies recommended by Tesla, and Cochran's price was nearly half the cost of the "recommended" electricians. The charger worked perfectly for several months, until it started tripping the circuit breaker every time we charged the car. I called Cochran, honestly just for an idea of what might be causing the issue. They sent an electrician out the next day, he determined it was a bad breaker, replaced it free of charge and it's been working perfectly since. Sadly , that kind of "service after the sale" is hard to come by these days, but this company, including the office staff and the electricians, clearly make an effort to keep their customers happy long term. I honestly couldn't have been happier with either the initial installation or the follow up, I'm definitely a customer for life.

Absolutely great workers I do recommend them because of the workers! It's a little rough when you…read morehave to call in but getting beyond the receptionist you're good to go!

Great customer service. Honest and easy to deal with in every aspect and I would highly recommend…read moreto anyone!

Met John for the first step of determining the scope of the project: very knowledgeable, amicable,…read moreand quick scheduling. He sent 2 great guys, Marcell and Tyler - both experienced. For what I considered to be a rather difficult job (my husband I initially put it up) was an easy walk for them - and very physical. (Age is a definite factor here!). Not only are they capable, but they went the extra mile as well - and found a damaged section I hadn't even noticed! A definite 5 stars! Thx, all of u!

Highly recommend. TV hung, chimney swept(it was bad), and painted the inside. The guys were on…read moretime, polite, cleaned as they went. Definitely earned a return customer.

Very happy with the service. Received prompt service when I requested a quote to replace my…read morechimney. It was one of the least expensive quotes I received. They showed up on the scheduled day, replaced the old, deteriorating chimney with a clean, and neat one that will last for many years. They were fast and cleaned up all the debris.

I was very disappointed with the customer service I received from Chimney Rescue Squad. I had been…read morein contact with the owner, Chuck in regards to a part he was going to order for my gas fireplace. There was no followup whatsoever, and no return phone calls or response to text messages that I sent over a month and a half long period of time. I finally had to find another company that has since come out and fixed the problem. I was recommended to this business by a close friend and I would not recommend them to anyone.

Came out for a cleaning two days after I called them. Friendly and thorough. Great response. I…read morerecommend to anyone.