It pains me to give a 2 star review. I have never done this before but we recently attended an event in Jackson and bought our 4 month old little girl with us. I have family locally who have loved using this and recommended it to us, so we were excited when they told us they had an infant specialist.
I meet their sitter who shared a background of being a grandmother to several babies, and little else. When I started going over my little ones schedule she didn't take any notes, ask any questions, and only commented that I had a late bedtime (I was keeping her on PST). Finally frustrated I had my husband write down my instructions for her to make sure we stayed on schedule. It wasn't complicated- it was play, a bath, a bottle before bed, and off to sleep.
I got a few texts saying the baby was fussy but all was ok and not to worry. However she we returned we found the babies bottle 90% full and my baby face down in the crib and the nanny watching TV. What newborn specialist puts a baby down on her tummy with asking the parents? She claimed she wanted to sleep that way but considering she has never slept on her tummy or was capable or rolling there I don't believe it. I think she let her cry it out. I also don't get why she let the baby go to bed without eating even half of their bottle? Or called me to let me know.
The worst part, I called the company and they did nothing. I'm truly bummed as we come to this area a lot and I have no confidence in this service customer focus and or screening of their sitters. read more