Our family would like to thank the Oak Manor team for the abundant compassion, sensitivity, and…read morecare you provided our Grandfather while he was a resident at Oak Manor. It will always be remembered. A special thanks to Sharon, for her tender guidance, dedication and expertise. She is an exceptional asset to the community. We truly appreciate the staff's efforts on behalf of all past, current, and future families in need of the unique love and assistance at Oak Manor. The work you do is so important to ensure a vibrant quality of life for our elderly. It is obvious for all to see that the staff is dedicated to making Oak Manor home for their residents. With quality meals around the clock, fun planned parties and celebrations, music, Bingo, craft time and other activities, Oak Manor has a lovely, welcoming feel, both from staff and residents. Our family continues to be so grateful grandma has such a lovely place to live with such caring patient people. Thank you from the bottom of our heart for watching over our grandparents. With unending gratitude, Dana & Duane G

This a clean, adequate facility for fully functional, independent, mobile, good natured elderly…read morepeople. Be aware that this facility does not provide Level 3 care. They speak of allowing for transition of residents into Level 3 care as needed. This is not always the case. You must be proactive if your family member is accepted. Be sure that you understand fully the extent of care that they will actually need. We were not aware of the full deterioration of our father's mental status until he arrived at Oak Manor. If your family member has behavioral issues such as our father did, this is not a good fit. Oak Manor has neither the of staff nor the staff training to deal with the situations that can arise from this issue. There is no question that our father caused a maximum level of disturbance and disruption upon arriving. This created a tremendous amount of anxiety for our family and staff. The fact that he did not belong there became immediately apparent. That having been said, even terribly difficult people have others who love them. This situation was painful for everyone involved. A few of the staff members made unprofessional statements regarding our father that were not in keeping with the integrity that this establishment tries to maintain. I will say that immediate disciplinary actions were taken which we were grateful for. Our father has now been admitted to an Alzheimer's care facility where he has been stabilized and is doing well. Have extensive evaluations done by personnel trained in both medicine and psychology aside from those employed by the facility prior to considering placement. Sometimes loved ones are just too close to the situation to be able to make an informed decision without professional guidance.

My grandma lived here for a couple years and the care she was given was impeccable. Recently she…read morepassed and we all live to cherish the memories. Being in the healthcare field in a very large city it is rare to find a living assisted facility that is quality In every single way from the establishment to the employees and Gold Quartz was all of that. I can't thank you enough for taking such great care of my grandma. I highly recommend them if you are seeking great care for your relative.

It's rather strange to be adding a review before my mom moves in, but this is where I begin this…read morejourney. The staff at Gold Quartz has been most helpful in assisting with this often difficult process. They have supported all our decisions and exhibited such flexibility as we slowly moved her home into her new home. I am so grateful. I know she will be happy here. These people are very kind and genuine, and the faculty is perfect for an independent woman needing some extra support, while maintaining her independence.

My mom joined the Belhaven-Estate family in April of 2020 at the age of 96 as my health was…read moredeteriorating & I could no long provide the care she required. This was the absolute best decision of my life. The quality of care, communication between staff, friendships of staff & residents, the food, activities Belhave Estates is by far the highest quality care available in Northern CA. So personal my mom said she lived on a ranch. She had 2 chickens she could feed, horses to bring carrots to, rides in a Tesla, a carriage ride. I cant say enough. Get on the waiting list as its long. Go visit & see for yourself. You will be shocked... in the very best way. Belhaven Estates is a very intimate & a rare find.

Belhaven was the best decision we made during my husband's illness. Dennis was diagnosed with GBM…read morebrain cancer in August 2018, fast forward to October 2019, he has completed all the standard of care for GBM and all treatments were completed. At the beginning of November he had a stroke and spends 21 days in re-hab center in Vallejo. On December 3, he gets released to come home. We hired 24 hour care at an exorbitant amount of money and it was not that helpful and awkward having someone in your house 24/7. His physical abilities were declining and we were forced to start looking for an elder care facility. We looked for almost three weeks before finding Belhaven with Monica and Dan. They came to our home to save us a trip. Upon explaining the services they offered, talking to Dennis about what he wanted for care and making both he and I feel comfortable with this horrible decision we made arrangements to move him. Dennis who was only 68 years old when he moved to Belhaven. At the time he was the only man living in the back house and was treated like a king. Not once did I ever regret our decision. All his needs were met by the staff with smiles, humor, compassion, empathy and tenderness. As his physical limitations worsened, his ability to communicate was starting to fail and still they all went beyond my expectations. I probably should mention he entered BelHaven the day the world shut down for COVID. Dennis passed peacefully in August 2020. Thank you Monica and Dan for taking such great care of the love of my life.

First month had to train 13 different people (3 no more than 4 promised). they schedule one person…read morei.e. Sat for the month. Sun someone else and so on for each day of the week. The patient is terminal and ready to throw all of them out of the house. Director: No customer service ability. Speaks to wife as if she's stupid. It's all about UPCS employees not the patient and family. Don't did it if you care for your loved ones.

From the owner: We are proud to provide in home care. Bathing, assistance with general daily activities, meal…read morepreparation, housekeeping, transportation, medication assistance as well as companionship and assistance with errands. Our Company offers a wide variety of shifts to choose from. From 4 hours to 24 hours and anything in between. United Personal Care employs CNA's, HHA's, PCA's and homemaker companions to help with your every need. All employees are CPR certified and must go through a thourough back ground prior to employment. Call us with any questions or to recieve a free evaluation in your home.

My 92 yo mother had a fall and in need of constant care…read more Elizabeth Van Leuven was there to help us with the upmost care and compassion in finding a facility that fit out mothers and our needs. I don't know how much I can thank her for her help. I would recommend her with all my heart. what a God send. thank you Elizabeth for everything. Sylvia Janowiak

We are moving my mom to assisted living. Matthew was awesome... So knowledgeable and helpful!read more

I just had a colonoscopy with Dr. Delgado and his crew. It was the best procedure I've ever had,…read moreand I've had colonoscopies before! Dr. Delgado explains everything and the nurses were just wonderfully kind. I am needle phobic, but Nurse Lorraine made it go painlessly and with such tenderness. I can't say enough about the excellent care I received for this colonoscopy. I am so happy I found Dr. Delgado and his wonderful office staff to get me through this procedure so easily and so painlessly.

Poor customer service, questionable communication, quality of care was subpar, billing was shady,…read morecare was mediocre. My wife came here for an emergency visit and the type of care she received was less than satisfactory.

Kelley has been invaluable for my family and now a friends family. She helped us place both my…read moregrandmother and my mother in law. Both my immediate family and my in-laws were in a situation where our loved ones were no longer safe in their respective homes. They just needed more care than what they were getting. We didn't k ow who to turn to or where to start looking for safe homes that could provide our loved ones what was needed. We got Kelley's contact information and on both instances in under a week both my grandmother and my mother in law were placed in safe homes where they were being properly cared for. They were safe and happy and that's all we could have asked for. Kelley is definitely someone to call if you're looking for help placing a loved ones!! It's an impossibly difficult task, don't go it alone. CALL KELLEY!!!

Kelly was amazing! My mom is 96 and we just loss my dad that was going to be 96. The loss has been…read morea very difficult one for all of us. My mom has been talking about maybe going into a private home, so I got Kelly's name from my girl friend that raved about her and her efforts to help her place her mother in a care home. We were not disappointed at all.... she spent time taking us and showed us two home to get an idea of what style my mom would be comfortable with. My mom will be moving up here in a couple of months after the sell of our family home. We are so thankful for the kindness that Kelly showed us. The homes were wonderful that we tour. Thank you Kelly