Mr. Staylor helped me with my mother's final tax return. I lived all the way in California and he…read morewas able to help me through phone calls, emails and regular mail. He was always available for any questions that I had. Very professional and empathetic, I would recommend Tax Time to anyone.

Their tax preparation service was the worst I've experienced. Eurnicka Nixon made several errors on…read morethe return, most importantly her own data input. She quickly and casually processed my return without double-checking her work. She carelessly reported more income than I had, which meant that every computation throughout the rest of the 1040 was based on the wrong figures. Plus, more income means more taxes I owe, of course. Making a mistake is one thing (and can happen), but she did Not conscientiously and thoroughly investigate that vital mistake to correct it. After repeatedly asking to speak to her supervisor or owner of the business, I can only presume that she has, so far, blocked that contact. This situation has caused a lot of unnecessary problems and costs for me and is still not resolved. If you use their service, it may be wise to doublecheck their figures.

The owner is great, very fast and very knowledgeable! She's patient even though we wait to thr last…read moreminute to file.

The entire staff at the Main Street location in Suffolk is exceptional and wonderful to work with.read more

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Suffolk,…read moreVirginia, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Main St office to connect with a tax professional.

I've been going to Liberty Tax for several years. I have never had an issue. They even helped me…read moreclear up some back taxes that I owed. The older guy (Pops) is awesome and the entire staff have always been easy to work with. Top notch place in my book!

So I've been dealing with this office for about a week now. The guy has been trying to help but he…read moreseems to be lost. Today was the second appointment that I had to reschedule with him because he doesn't seem to understand how scheduling and clocks works. Nice and respectful but a waste of time. Looking for progress not nice.