Upon the recommendation from Kia Motors, to have my spark plugs and fuel injectors replaced with…read moreOEM parts in my 2006 Kia Sedona LX Van with a 3.8 engine - which I purchased. I drove my well-running 2006 Kia Sedona LX Van to Don's Auto Repair for the simple tasks of spark plug and fuel injector replacements. When I came back the next day to pickup the Van, the Van was not running well at all and the check engine light was on revealing several error codes. Don's auto repair did not know what to do next or how to fix the error codes so I took my mis-firing, chugging and jerking - Kia van home in Burley. They did not offer to refund any part of the money - that was in excess of $500. Now, I am having my Kia Van towed (excess of $300) to Twin Falls to the Hyundai Dealer to fix the errors which will be in the neighborhood south of $1,500 - $2,000. Maybe when Don was there working, my Van would have been fixed right and if not, a refund would have been offered. UGG!!! The best words that comes to my mind on this business - from the Latin words, "CAVEAT EMPTOR" - let the buyer beware! I do not recommend this business for auto repairs or at least on Kia and/or Hyundai Vans.

We had just headded out vacation driving from Salt Lake City to the Oregon coast. We'd had problem…read morewith a sensor we thought had been fixed before we left but the problem started up again just outside Burley. I searched online and found Don's. I called and thankfully they said they would see if they could help. We arrived and just as mechanic Robbie had some time and was able to help immediatley! Don directed us to a nearby park to wait since we had our dogs with us. He even offered to drive us someplace in his truck! Robbie tried several fixes and tests and was not sure if the problem was fixed but had done what he could and we decided to move on. I don't know if the sensor just needed some adjusting or what Robbie did but the probem never reoccured! We're so grateful for Don and Robbie taking time to help us at a moments notice and for their friendliness and hospitality. They could have easily said we'd just have to wait until they could get to it but they worked us right in and we got on our way without too much delay and our dogs had a great time at the park!

We had a breakdown on our way through Idaho, and the tow truck took us here…read more Matt was very helpful, getting us in his schedule first thing the next day, and advising us on the best course of action. The charges were reasonable, and even though our car required an engine replacement he was able to complete the work within a week, which was quite fast. Highly recommended.

Matt saved the day. We were headed to Salt Lake from Boise and our AC wasn't working. Called Matt…read moreand he stayed late to diagnose and treat. We are back on the road with cool air! Thanks Matt!

I ran out of gas on the interstate near Burley ID on a hot summer Thursday. I was driving a late…read moremodel car and one new to me, and was pulling my travel trailer. I called this company and they responded quickly (within 15 minutes) with a can of gas. The service man knew where a special funnel was located, in my spare tire compartment, and used it to put gas in my tank. I would have had no idea how to do it. I am so thankful that this company responded.

Absolutely horrible job detailing our new car. The owner of the shop gave it back to us with dirty…read morecarpets, dirty moldings, and dog food still all over the trunk. He did offer to have us bring it back in, but after realizing his cleaner fried our heated seats somehow. We don't want him to touch it. Don't go here to get a detail. Horrible job.

Great Thank you to Brad @ Clegg's Service!…read more This past week my son and I were driving from Boise to Las Vegas when the alternator went out and we died a few miles outside of Burley. Our tow truck driver from Snake River Towing was amazing and helped us find a local service to help. Brad has us back on the road within 2 hours and was extremely fair with the costs. I would highly recommend anyone not only in an emergency but for any service needed. Thank you again Brad!

Didnt use their repair service but did use their Greyhound Lines stop facilities going to and…read morecoming from Burley, ID. Very friendly and hospitable. Also noticed the owner has great relationships with his auto service customers.

We came by and visited and several employees were saying to a customer that they were an idiot and…read morethat they didn't know what they were doing. I was actually looking for a shot that might help me with A future repairs on a couple trucks. If the employees treat customers like that poorly I would send my business and my friends elsewhere

My wife noticed the TPMS light on when leaving your store. She said it eventually went out on the…read moreway home, but when I checked the pressures, one front tire had 73#, and the other had 80#. I adjusted them to the correct pressures. This of course was when I noticed that all but one of my valve stem extensions were missing. There were originally 6 installed. I attempted to check and adjust the tire pressures on the right rear, and noticed the inner valve stem was not lined up. And that a regular valve stem cap was installed on the inside dual. This resulted in my having to lift the truck, remove the outer tire and then spin it to get the valve stems realigned and adjust the tire pressures as needed. While my wife was in your store, I asked her to check on the price to install 4 new tires that we would provide; and was very surprised she was quoted $240 to do the same dismount/mount & balance for 4 tires that you had just completed and charged her $80 for. When asked why the big discrepancy, she was told if you damaged a tire that you did not provide, that you'd have to replace it. Which, the tires that you just rotated were not your tires, so if you damaged one of those, then what do you do? When you combine all of the issues I found in just a simple tire rotation, and what looks to me like price gouging, unless I can get a better explanation I will probably not be coming back to your store with my trucks.

******This is by far the worst and dishonest dealership in the entire nation********…read more I saw an advertised used Sprinter Van online, called in and spoke with a salesman named Rey Vega. After some few back n forth, we agreed on price sight unseen thinking that the sales person would disclose everything wrong with the van. By the way, the only reason i looked at that Van is because the color matches my fleet, that was it. I asked Rey Vega to drive the van, look over it and disclose any thing wrong. Found out , he never did. Long story short.. Vehicle was delivered after some 2 weeks , found out that the vans emission has been deleted. They sold me a DELETED VAN which is illegal under the federal Clean Air Act. Tampering with or removing emissions equipment (like DPF, EGR, or SCR), and recent EPA rules mean that even with proposed deregulations, this remains a federal crime. No disclosure whatsoever. That's one. Secondly, the complete REAR END ASSEMBLY of the van is gone. Sales man Rey Vega got me to speak to MOSES MEDINA who was soo rude, he was straight out spilling thrash, very condescending, very dishonest and i decided not to talk to him further. As at today the 13th day of May, the van i bought from this dealership on 2nd of February 2026 is still at the shop. I sent pictures of everything to the Sales man who admitted in his messages that he was clueless. I would be surprised to see anyone reach out to me but i am currently making consultations on my option and to put this out here for other buyers. Stay away from this place and take your business elsewhere. READ THE REVIEWS!!!!! . A DISHONEST BUNCH

I had one of the worst vehicle purchasing experiences of my life with Young Automotive Group…read more I purchased a 2024 Ram 3500 for over $72,000, and the entire process, from payment to delivery, was disorganized, poorly communicated, and ultimately unacceptable. I mailed payment on January 30th. The dealership received it February 9th. Paperwork was completed and returned by February 13th, and I was told everything was good to go. What followed was weeks of delays, unclear timelines, and constant follow-ups on my end just to get basic updates. Delivery was a mess. I was given incorrect timelines, no clear communication, and my wife was left coordinating a late-night handoff around 9PM with two young children after multiple delays and missed calls from the transporter. We were also never clearly told that the transport company would not be taking the trade-in at the same time. When the truck finally arrived, there was no paperwork included as promised. I had to follow up days later just to get it emailed. Then came the most serious issue. The truck failed Maryland state inspection almost immediately due to a cut in the tire sidewall that had been covered with rubber tape and transmission fluid leak. I was explicitly told before purchasing that the transmission issues had been resolved with a replacement. That was clearly not the case. Despite all of this, I was forced to pay out of pocket to replace a damaged tire that should never have passed any inspection, let alone been sold on a $72,000 truck. I also made my first payment on this vehicle before I even had it in my possession. I escalated this to executive leadership, including the President and Vice President, and received no response. At the end of the day, I paid a premium price for what should have been a smooth, professional transaction. Instead, I dealt with poor communication, questionable vehicle condition, and zero accountability. Buyers beware, this experience was unacceptable from start to finish.

From beginning to end I had a fantastic experience with Kim Hansen Chevrolet's service department…read more I brought in my Chevy Silverado EV to replace a cracked tail light. They acquired the part at a reasonable price (user error was understandably not covered by the warranty), scheduled me quickly and had me in and out in a jiffy. The waiting room was very nice as well. All interactions were friendly and professional. Thank you all for making me feel so well taken care of.

Unless you like to be called a f&$!ing D&$k and an A-hole I wouldn't recommend brining your vehicle…read moreto the Kim Hansen service department. If I could give zero stars I would but that is not an option. We took our vehicle to their service department for a 1 hour job that turned into a 3 day ordeal. This is AFTER we as the customers gathered all the parts that we had been instructed to by their service department because buying parts from the dealership is triple what you will pay for them from a GM certified warehouse. Long story short the service tech was incompetent, the job ended up costing more than double the original quote, and the job took 2 days longer than was quoted. By the end of the job a member of the service department called my husband several vulgar names and was beyond rude. We will be taking our business elsewhere and recommend others do too.

I am so happy with these guys. My mom gave me her old car…read moreto give to my daughter when she becomes of age, 4yrs. looking forward to that.. The car is a 91 Honda civic, old car and not a lot of value in it. So my mom had spent $1,600 getting the AC working in Albuquerque last February. Lot of money to spend on an old car for a non essential system. I towed it to Burley to use, and shortly the AC went "Belly Up" $1600 dollars up in smoke. Merles Truck & Auto is a Napa Service Center, so is Moneys Worth Auto in Albuquerque. Napa supports a "Nation wide warranty" Merles Auto picked up the burden to get the work done right, and did. These guys earned my trust and word of mouth. Thanks Merles Truck & Auto. Mike Burley ID 7/8/2013

I was traveling from CA to PA and woke up to the glare of my engine light. I called ASAP and…read morealthough they were busy they were kind enough to plug my car into the computer to see what was wrong. It turned out to be a minor issue, one that could wait until I reached PA. Within 10 minutes I was on the road. I truly appreciate the kind and helpful people at ASAP and would definitely use them if I lived near Burley.

From the owner: We specialize in automotive repair and maintenance. From full service oil changes to engine…read morerebuilds, and every thing in between, we have the knowledge and skill to get you back on the road, As Soon As Possible.