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    Jackson Group Peterbilt Magic Valley

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Jackson Group Peterbilt Magic Valley

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    4 years ago

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    Don's Repair

    Don's Repair

    (3 reviews)

    We had just headded out vacation driving from Salt Lake City to the Oregon coast. We'd had problem…read morewith a sensor we thought had been fixed before we left but the problem started up again just outside Burley. I searched online and found Don's. I called and thankfully they said they would see if they could help. We arrived and just as mechanic Robbie had some time and was able to help immediatley! Don directed us to a nearby park to wait since we had our dogs with us. He even offered to drive us someplace in his truck! Robbie tried several fixes and tests and was not sure if the problem was fixed but had done what he could and we decided to move on. I don't know if the sensor just needed some adjusting or what Robbie did but the probem never reoccured! We're so grateful for Don and Robbie taking time to help us at a moments notice and for their friendliness and hospitality. They could have easily said we'd just have to wait until they could get to it but they worked us right in and we got on our way without too much delay and our dogs had a great time at the park!

    We were camping at City of Rocks and noticed a horrible grinding noise in our wheels. AAA was…read moretowing us all the way to Twin Falls, when the tow-truck driver recommended Don's in Burley, which was even more convenient for our route. Doug and Julie (the owners) were SO friendly and helpful! Doug figured out the problem right away and we asked him to check out the rest of the car and do some basic maintenance as we were starting an epic road trip up to Alaska. Julie gave us a ride to a nearby restaurant and picked us up when the work was done! You can't get this type of personal service in a city man.... Mostly they are genuine and good people, which is particularly reassuring when it comes to my car!

    Wickel Tire Pros - Our blowout stop.

    Wickel Tire Pros

    (14 reviews)

    As always, Wickels got my back! They do great work for a…read moregreat price, in a timely manner and they don't beat around the bush. They are upfront and let you know what's going on so you have no questions. Thank You Wickels, Tony Muir.

    My wife noticed the TPMS light on when leaving your store. She said it eventually went out on the…read moreway home, but when I checked the pressures, one front tire had 73#, and the other had 80#. I adjusted them to the correct pressures. This of course was when I noticed that all but one of my valve stem extensions were missing. There were originally 6 installed. I attempted to check and adjust the tire pressures on the right rear, and noticed the inner valve stem was not lined up. And that a regular valve stem cap was installed on the inside dual. This resulted in my having to lift the truck, remove the outer tire and then spin it to get the valve stems realigned and adjust the tire pressures as needed. While my wife was in your store, I asked her to check on the price to install 4 new tires that we would provide; and was very surprised she was quoted $240 to do the same dismount/mount & balance for 4 tires that you had just completed and charged her $80 for. When asked why the big discrepancy, she was told if you damaged a tire that you did not provide, that you'd have to replace it. Which, the tires that you just rotated were not your tires, so if you damaged one of those, then what do you do? When you combine all of the issues I found in just a simple tire rotation, and what looks to me like price gouging, unless I can get a better explanation I will probably not be coming back to your store with my trucks.

    Young Idaho Chrysler Jeep Dodge Ram Fiat - Burley

    Young Idaho Chrysler Jeep Dodge Ram Fiat - Burley

    (29 reviews)

    Well the positive reviews keep coming in through the years. Our recent service experience this time…read moreApril 2023 was phenomenal. All thanks to Madison. We were in town again and had a flat tire. Of course, we came to Young Chrysler and were met by Service Representative Madison. Even though she was short staffed she managed to find the time to get our tire fixed under one hour. And she did not charge us for the service. First time this has ever happened to us. We came back a few days later for routine maintenance. Of course Madison greeted us. Madison and the staff at this dealership know how to provide a positive customer experience. Below is a review that I gave in July 2016. It is now January 2018 and the service we received continues to be excellent. They deserve five stars since their service department continues to provide excellent consistent service. We are visiting again today on January 8, 2018 - we traveled to Rupert from Minnesota to visit family and had our Dodge Ram truck serviced. Randy Terry and the service staff were very helpful, friendly and courteous just as they were over 2 1/2 years ago. Keep up the excellent work. July 2016 Review: The service department is excellent!! We were from out of town on vacation and needed an oil change and a check up on our Chrysler Town and Country. We called the service department and got an appointment the very next morning. We were impressed by the speed of their service and attention to details. The service manager Randy Terry was very helpful, friendly and courteous. They went above and beyond with additional service without charge (i.e. installed our front license plate and checked our brakes and A/C at our request). This is the third time we have been to this dealership for service because of their outstanding service department.

    ******This is by far the worst and dishonest dealership in the entire nation********…read more I saw an advertised used Sprinter Van online, called in and spoke with a salesman named Rey Vega. After some few back n forth, we agreed on price sight unseen thinking that the sales person would disclose everything wrong with the van. By the way, the only reason i looked at that Van is because the color matches my fleet, that was it. I asked Rey Vega to drive the van, look over it and disclose any thing wrong. Found out , he never did. Long story short.. Vehicle was delivered after some 2 weeks , found out that the vans emission has been deleted. They sold me a DELETED VAN which is illegal under the federal Clean Air Act. Tampering with or removing emissions equipment (like DPF, EGR, or SCR), and recent EPA rules mean that even with proposed deregulations, this remains a federal crime. No disclosure whatsoever. That's one. Secondly, the complete REAR END ASSEMBLY of the van is gone. Sales man Rey Vega got me to speak to MOSES MEDINA who was soo rude, he was straight out spilling thrash, very condescending, very dishonest and i decided not to talk to him further. As at today the 13th day of May, the van i bought from this dealership on 2nd of February 2026 is still at the shop. I sent pictures of everything to the Sales man who admitted in his messages that he was clueless. I would be surprised to see anyone reach out to me but i am currently making consultations on my option and to put this out here for other buyers. Stay away from this place and take your business elsewhere. READ THE REVIEWS!!!!! . A DISHONEST BUNCH

    Jackson Group Peterbilt Magic Valley - autorepair - Updated May 2026

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