What great guys at Pep Boys! It was 10 minutes before closing and we needed help with our tire. We were on our way from Boston area to Queens, NY and our tire was punctured by a big 'ole' nail. :( So we had to put the spare tire on.
It was an undersized spare and knew it wouldn't be safe to complete our trip without it being repaired.
Well... they stayed late to help us! They checked our tire and it turned out the puncture was so large, it could not be repaired. We didn't get it fixed, but they were very friendly and understanding of our predicament. They adjusted the air in the spare and advised us to drive 50 mph. Turns out there is something called the 50/50 rule, especially for a space-saver spare. It is recommended to not drive faster than 50 mph and for not much longer much than 50 miles.
They were closing and didn't have to help us, but they did and with much kindness. Thanks especially to the first fellow that said "don't worry I will fix the tire if I can and put it back on for you", to the fellow that helped him, the fellow at the cash register and also to the other fellows that came by to gave their friendly advice.
We ended up turning around and driving back home safely. read more